Fantastic to purchase more daily wear clothing ie jeans,leathers, shirts etc. Designs and fabrics continue to evolve . Best British sports wear brand by far. I'm a 63 year old male who's regularly... See more
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Review summary
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Great experience with Cole Buxton. I’ve bought from them many times now and the quality and original designs always stand out — everything feels premium and well made. Pricey, but definitely investmen... See more
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Made multiple orders now. Products are always high quality and match the size guide on the website. Fast despatch and on the rare occasion I've had to return items the refund process is always fast an... See more
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I typically don’t leave reviews but this is my 2nd positive review . I know some who live in the US might complain about pricing especially once you figure in duty fees / shipping . However , I’m a be... See more
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Company details
About Cole Buxton
Written by the company
Ready to wear luxury sportswear. London, England
Born out of a love and passion for authentic, retro-styled sports wear, Cole Buxton aims to design dynamic, unique, and state-of-the art apparel for the modern times.
Unique Design Aesthetics: Cole Buxton’s designs are distinctive with a philosophy that blends luxury and streetwear. The Cole Buxton brand merges high-end craftsmanship with urban style.
Exceptional Quality: Cole Buxton is a brand synonymous with uncompromising quality. Cole Buxton uses premium materials, meticulous craftsmanship, and attention to detail that go into each product.
Limited Edition and Exclusivity: Cole Buxton clothing range is based around the limited availability of our collections and the exclusivity that comes with owning a Cole Buxton piece. This rarity appeals to fashion enthusiasts seeking unique and covetable items.
Timeless Appeal: Cole Buxton is committed to creating timeless pieces that transcend seasonal trends. Cole Buxton is an investment in enduring style rather than disposable fashion. Our designs have timeless appeal.
Brand Story and Heritage: The concept of daily essentials started in 2014 with the idea to redefine contemporary sportswear for the modern man's lifestyle. With the aim to "master simplicity" through our design value of "athletic essentialism" we are continuously refining a core garment collection intended for everyday use.
Customer Experience: We strive to ensure that all customers have a great experience in shopping and wearing Cole Buxton clothes and accessories. We listen carefully to our customers wants, needs, and desires and adapt.
Contact info
Unit 3 123-125 Kensington High Street, W8 5SF, London, United Kingdom
- info@colebuxton.com
- www.colebuxton.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Amazing products and services, can it go further?
I really like Cole Buxton products, but being priced at the higher end, I think their sales would improve further through a customer loyalty scheme. I’ve used other brands recently that either have a structured reward scheme providing money off or others that have used ad hoc targeted emails with discounts off products - might be something to think about to improve the already good service to great!
10 April 2026
Reply from Cole Buxton
Thanks for the 5 stars, we're glad to hear you’re enjoying the products.
Appreciate the suggestion as well, we’re always looking at ways to improve the overall experience! - Team CB
low key presentation with high quality…
low key presentation with high quality products and both brand and products are astill on the niche side.
29 March 2026
Reply from Cole Buxton
Thank you for the 5 star review! - Team CB
Reply from Cole Buxton
Thank you for the positive review! - Team CB
Quality as always
Easy to use website, quickly dispatched my top. Nice personalised sign card inside parcel with my name on it. Customer service are quick to reply when I have emailed in the past. Always flawless service and great clothes
8 April 2026
Reply from Cole Buxton
Thank you for the 5 stars, we appreciate the kind feedback! - Team CB
Reply from Cole Buxton
Thank you for the 5 star review! - Team CB
Reply from Cole Buxton
Thank you for the 5 stars! - Team CB
Reply from Cole Buxton
We appreciate the 5 stars, thank you! - Team CB
I have always loved Cole Buxton as a…
I have always loved Cole Buxton as a brand, and my husband absolutely adores it. I had never purchased from them myself before, but I decided to buy a Christmas gift.
Unfortunately, the size and the appearance of the bag didn’t meet my expectations, so I had to return the items. The order included a bag and a winter jacket purchased during the Black Friday sale.
I followed all the return instructions correctly, used the official return portal, and shipped the parcel using the provided label. The return was delivered to their warehouse.
However, it has now been almost 5 months, and I still have not received my refund. What’s even more disappointing is that no one has responded to my emails for the past 4 months. The last message I received from the brand questioned why the return was sent from a different city. I had already informed them about my health situation, which requires me to travel frequently, including to Birmingham for treatment. Since then, I have been emailing them weekly, but I receive no response at all.
At this point, I have lost hope of getting my money back. I just want to warn others: returning items to this store can be very risky. Even if you follow all the instructions and the parcel is successfully delivered, you may not receive your refund or any explanation.
This has been a very disappointing experience. Please be careful when ordering, especially if you might need to return something.
Take care and stay healthy.
25 November 2025
Unprompted review
Reply from Cole Buxton
Thank you for your review. Unfortunately, we have not received your returned item. The tracking information provided indicates that it was not delivered to our warehouse, and this has also been confirmed by the courier. As a result, no further action has been taken. We apologise for the inconvenience caused. - Team CB
I recently ordered a black Cole Buxton…
I recently ordered a black Cole Buxton Tshirt for my son
im so excited to give it him for his 16th birthday and even more special as his name is Cole 😊
the product arrived in beautiful packaging and even a personal card with my name on.
lovely little touches goes along way.
Thank you x
6 April 2026
Reply from Cole Buxton
We are so glad to hear this, thank you for the 5 stars! - Team CB
Reply from Cole Buxton
Thank you for the positive review! - Team CB
Changed their sizing for the worst
I have been buying Cole Buxton for years and have always been a massive fan. Recently they seemed to have changed the fit of their t shirts and they are tiny! I am a taller guy and previous cuts have always been unreal but these new cuts are so small and tight. Sadly not a fan and will need to look elsewhere.
29 March 2026
Reply from Cole Buxton
Hello David,
Thanks for your feedback, and for your continued support over the years.
We’re sorry to hear the updated fit hasn’t worked for you. We do occasionally make adjustments to our cuts, but we understand how frustrating it can be when something that used to fit perfectly no longer does.
We’ll be sure to pass your comments on to our product team, as feedback like this is valuable. - Team CB
Super fast delivery and yes the…
Super fast delivery and yes the overshirt is top quality, looks and feels great. Will last for years.
27 March 2026
Reply from Cole Buxton
Thank you for the 5 stars! - Team CB
Reply from Cole Buxton
Thank you for the 5 star review - Team CB
Reply from Cole Buxton
Thank you for the 5 star review! - Team CB
Big fan of CB, can still be disappointing though!
I love Cole Buxton, really do. It’s helped me address so many blanks with my fashion sense. Truly nice, clean and modern streetwear with a touch of class. Saying this, I actually have returned my latest order with them due to not being impressed with the quality and fit of one of their long sleeve t shirts. Comparing it to my others from different brands I was a bit disappointed on the fit and quality especially paying double the price. Won’t judge them as a whole though as a lot of my wardrobe is CB and I love it just not the biggest fan on this particular piece but won’t affect my appetite to buying from the brand!
1 April 2026
Reply from Cole Buxton
Thank you for your 5 star review, we really appreciate your continued support.
We’re sorry to hear that this particular piece didn’t meet your expectations in terms of fit and quality, but we’re glad to hear it hasn’t affected your overall experience with the brand - Team CB
Really cool brand, but crazy return fees
Really cool brand, but I had to pay about 35 euros in shipping costs to return a t-shirt worth about 100 euros. If I had known that, I never would have ordered, so I certainly expected a clear warning beforehand.
25 March 2026
Reply from Cole Buxton
Hello Nick,
We’re really sorry to hear this and appreciate your feedback.
We understand how frustrating this must have been, especially when returning an item. Unfortunately, return shipping fees are set by the courier and are outside of our control, so we’re unable to influence these costs.
We do take your comments on board regarding clearer communication and will pass this on internally. - Team CB
Reply from Cole Buxton
Thank you for the positive review! - Team CB
What a brand
What a brand! Added to that the service is always exceptional. I’ve ordered a few bits over the years. Always comes within a couple of days and the products are always top notch. Keep it up guys.
Class brand 🙌🏻
25 March 2026
Reply from Cole Buxton
We appreciate the support, thank you! - Team CB
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