Clyde Property Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful, knowledgeable, and professional staff for making property transactions remarkably smooth and stress-free from start to finish. Reviewers truly appreciate the exceptional customer service, noting that team members are always responsive, friendly, and fully dedicated to guiding them through every single step. However, some people mentioned frustrating experiences regarding unexpected deposit deductions and additional charges requested after a tenancy ends. A few consumers also felt that certain individual agents completely lacked urgency, showed poor communication skills, or were unhelpful during scheduled viewings.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the buying, selling, and... See more

Service

Users describe positive interactions with service, highlighting professional and efficient assistance during... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that team members are consistently... See more

Price

People report ambiguous experiences with price, reflecting a wide range of opinions and outcomes. Many... See more

Location

Reviewers highlight ambiguous aspects of location, experiencing both successful property searches and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Clyde in Clarkston were all fantastic. From my 1st email enquiry Marie Baines was on the ball telephoned me next morning 9.30 am and arranged my 1st viewing, negotiated my purchase and had... See more

Rated 5 out of 5 stars

We had a really positive experience with this estate agency when buying our home. Eve in particular was absolutely brilliant – so helpful, efficient and always quick to respond to any questions we ha... See more

Rated 5 out of 5 stars

Rachel Dewar at Clyde West End was key to helping my secure the flat I purchased, and attract a high price for the sale of my existing flat. Rachel and the rest of her colleagues, including Eve and Ja... See more

Rated 5 out of 5 stars

Clyde staff were all extremely pleasant and helpful during our contacts with their office. The Clyde agent who showed us around the flat was very friendly and helpful ,.knew the area and generally... See more


Company details

  1. Real Estate Agency

Written by the company

Clyde Property is the leading independent estate agent Scotland, offering quality property for sale and rent throughout Scotland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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4.4

All reviews

(303)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Jamie Cockburn is a very professional…

Jamie Cockburn is a very professional and concensus member of the Clyde team.
I cant thank him enough for his patience getting my property sale over the line.
Would happily recommend Clyde Property was a brilliant service from the 1st meeting to the photographer, the office staff are away happy to help 5* all round!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I was selling my property using the Clyde Property Helensburgh branch

I was selling my property using the Clyde property Helensburgh branch. Due to issues relating solely to the buyers, it took 3 attempts for my property sale to finalise. During this extremely stressful time, the staff at Clyde property were so amazing, supportive, professional and extremely helpful, and in my view, sometimes even going above and beyond, to try and resolve any problem that arose during the time I was their client. From the start of the process to the very end, they were brilliant. I highly recommend the Clyde property Helensburgh branch to anyone looking to sell their property. They are an amazing team.

17 March 2025
Unprompted review
Rated 1 out of 5 stars

We booked a 2pm house viewing

We booked a 2pm house viewing, we arrived early and waited.The Estate Agent arrived late. There were lots of other viewers waiting as Estate Agent had booked a mass viewing at the same time, just didn't bother telling us. We left as I felt the handling was very unprofessional.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience selling our home

Great experience selling our home.

Clyde were great with us from start to finish, and I'm glad we chose them to handle our sale. We had a slight bump in our experience, through no fault of Clyde, but Alison and Seona were so quick to assist, and got us moving along quickly! Would highly recommend.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Clyde provided a first class service…

Clyde provided a first class service when we were selling our parents' property. They were super helpful; from giving practical advice in preparation for getting the house ready for photos through to negotiating an excellent final price. Communication throughout the whole process was brilliant, with the staff team always happy to explain clearly what was happening at the various stages of the sale. We found everybody involved to be extremely friendly and approachable, showing professionalism and efficiency. An excellent service, all at a very reasonable cost. We were very pleased with the entire experience!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

A Highly Professional Team

It was very reassuring to have our property sale handled by professionals who worked to ensure the best outcome for us. From the start we were kept well informed by all the staff at Clyde, who ensured the whole process was as smooth and stress-free as possible. I wouldn't hesitate to recommend the service at Clyde Property Helensburgh.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding agents

Outstanding agents
From the first meeting with Allan He made me feel that Clyde properties were a professional and caring company.
He talked me through each process with a kind and understanding manner.
The ap used is very simple and keeps you up to date with viewings and the peace of mind that the agents will show people around the house.
The marketing of the property has been magnificent
I would highly recommend Clyde property Helensburgh

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Selling experience

On our first meeting with Stuart Brown, we were given a detailed description of the costs and the process sequence and strategy for selling. We were also impressed by the attention to detail and the professionalism of the photographer which is a vital part of the selling process. All the staff at Clyde were very helpful and nothing was too much trouble for them. Finally, allowing Clyde to show prospective buyers around took some of the pressure off.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic stress free experience selling.

I recently had the pleasure of working with Clyde Property, Helensburgh to sell my house, and I can’t recommend them highly enough! From start to finish, they were professional, knowledgeable, approachable, and genuinely dedicated to getting me the best outcome.
Their communication was top-notch; I was kept in the loop at every stage, which made the whole process stress-free. Thanks to their skill and hard work, my house sold faster than I expected and at a price that exceeded my hopes. An estate agent who truly goes above and beyond. Many thanks everyone and I hope to deal with you all again in the future.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great professional service

Clyde Property Perth have been very easy to communicate with and have had great customer service to accommodate our ideas and needs throughout the process of selling property. When it was needed to change items in the property advert,they made sure all parties were happy with the article before advertising.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience, Wonderful communication

From start to finish ,Clyde Property West End , Glasgow were professional, efficient and charming.Excellent communication after every viewing, updates daily.
This level of care resulted in an excellent sale price more than we could have imagined.
I cannot recommend them highly enough especially Rachel Dewar in office and Jack Johnston who sold our property.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Stellar Team Clyde Property Helensburgh

A big thank you to all the team at Clyde Property Helensburgh, who deliver an exceptional service. They offer professional advice every step of the way and are genuinely client centred from the first point of contact in both buying and selling.
The Helensburgh team are extremely friendly and helpful, communicating and keeping you informed at all times. The MyClyde property file is especially helpful, giving you secure access to your property status, at anytime and from anywhere.
I just can’t thank the Helensburgh team enough. Their market knowledge and insight made the whole experience a positive one.
I would very much highly recommend Clyde property Helensburgh to anyone, buying or selling, you’re in professional hands.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience as a tenant

My experience as a tenant with Clyde Property was awful. It was extremely difficult to get anything fixed. Then when I left the property they tried to take a huge amount from my deposit despite spending hours cleaning the property (which was considered as a case of betterment). Unfortunately, many landlords letting agents try to do this. They also told me incorrect information regarding my deposit. Luckily, I didn't listen to them and went into a deposit dispute. My advice for tenants is to take lots of photos upon moving in and leaving your property.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great remote purchase experience

Sophie and the rest of the team did a great job with my recent home purchase. A key requirement for me was the ability to communicate by email, as I find phone calls challenging. Thankfully, we were able to complete everything via email. Sophie was very responsive and provided helpful answers to my questions.

24 January 2025
Unprompted review

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