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Cloud Pharmacy | Online Clinic Reviews 

22,861
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 6,441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and supportive service, highlighting the helpfulness and quick responses from the clinical team. Many appreciate the easy ordering process and the reliable, fast delivery of well-packaged products. People report significant positive results from the products, such as weight loss and improved health, feeling supported throughout their journey. However, some customers also noted issues with delivery, including orders not being received or arriving late, and problems with products such as broken pens or incomplete dosages. A few other people also felt that customer service was unhelpful or unresponsive when trying to resolve these issues, sometimes shifting blame to couriers.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, speed, and helpfulness.... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy,... See more

Product

Consumers find the product to be positive, with many reporting significant weight loss and improved health... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, supportive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a pleasure to be a customer of cloud pharmacy 19 months. I started due to being morbidly overweight and type 2 diabetic at 22st 4lbs and I am currently 14st 4lbs. We have achieved a loss o... See more

Rated 5 out of 5 stars

Just amazing experience all round extremely helpful.easy to talk to.go trew step by step with no rushing .caring .also will answer any questions with a very quick response I felt very comfortable with... See more

Rated 5 out of 5 stars

I found it easier to order, because this time I have chosen to try the tablets, although not started yet. My real concern with the injections was that they are fridge delivered?? And because I'm nev... See more

Rated 5 out of 5 stars

Professional website and service. I have placed orders with cloud for the past year - they always arrive quickly and well packaged, ordering is easy and the clinical team respond to messages quickly a... See more

Company details

  1. Online Pharmacy
  2. Pharmacy
  3. Weight Loss Service

Written by the company

Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.6

All reviews

(22,861)

6,049 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Even though the issue with a faulty needle was not their fault they refunded a dose while Wegovy refused. One of the reasons I’m happy to use this great service.

3 July 2026

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