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Cloud Pharmacy | Online Clinic Reviews 

22,859
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and quick service, highlighting the smooth processing of orders and helpful support. Many consumers appreciate the fast and reliable delivery, with items often arriving on time and well-packaged. People also found the products effective, contributing to positive outcomes like weight loss and improved health. However, some customers also noted issues with delivery, including orders not being received or problems with courier handling and responsibility for lost items. Additionally, a few people experienced concerns with product effectiveness, such as medication not working as expected or issues with pen functionality and dosage.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and speed.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and straightforward, even... See more

Product

Users describe positive interactions with the product, often highlighting its effectiveness for weight loss... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering process, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found cloud pharmacy to be very easy to order from lately. Fast delivery. I know they are there for advice should I ever need them. I’m navigating my weight maintenance and strength training jour... See more

Rated 5 out of 5 stars

Got next day delivery that came at expected time. On my restart of mounjaro and second 7.5 pen having been on 5 for months. It's been very effective and apart from tiredness and fullness I haven't had... See more

Rated 5 out of 5 stars

Fantastic customer service. Even though the issue with a faulty needle was not their fault they refunded a dose while Wegovy refused. One of the reasons I’m happy to use this great service.

Rated 5 out of 5 stars

Can’t believe this company can be so efficient and so good at delivering in such a short time I am doing so well on this medication I’m 4st down Still have more to go but it’s going in the right... See more

Company details

  1. Online Pharmacy
  2. Pharmacy
  3. Weight Loss Service

Written by the company

Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.6

All reviews

(22,859)

6,047 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic pharmacy

Fantastic pharmacy. Have helped me to lose over 10 stone. Reliable, fast service and great customer service. I’m not at maintenance yet but they offer the best maintenance plan. All the pharmacists are extremely patient and kind. They are also active on social media and often go live on TikTok to answer any questions. Thank you cloud for helping to change my life, forever grateful.

6 July 2026
Rated 5 out of 5 stars

Excellent service

I have been with Cloud for more than 2 years. I have always been totally honest with them and have found them straightforward and highly professional. No issues whatsoever and would fully recommend

6 July 2026
Rated 5 out of 5 stars

Cloud pharmacy very good service and…

Cloud pharmacy very good service and helpful.
I made an error with my order wirh wrong dose i failed to see message they sent me till the day before my next dose
After emailing them vack and askinf foe correct dose i asked if it could be sent asap as needed to do dose next day,
And for sure it came early the next morning
Thank you cloud pharmacy

19 June 2026

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