Closure London Reviews 

8,999
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,072 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional product value and overall reliability. Customers frequently praise the wonderful quality of the garments, noting that fabrics feel very comfortable and durable during everyday wear. Shoppers also express deep satisfaction with the remarkably smooth online ordering process and the impressively prompt delivery times provided by the business. However, some customers also noted facing unexpected extra expenses such as high import taxes and additional shipping fees upon delivery. A few reviewers additionally experienced occasional issues with incorrect sizing or minor manufacturing faults that required prompt product returns or replacements.

What people talk about most

Product

People report positive experiences with product, highlighting the great value and comfort. Reviewers... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent materials, great... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast dispatch and quick... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. While many customers praise the... See more

Price

Customers consistently note positive experiences with price, highlighting exceptional value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely quality products. Well packaged. Accurate sizing. Good value for money, when discounted! Only had items for a week so too soon to comment on durability. Would consider buying again.

Company replied

Rated 4 out of 5 stars

Good product, price good. But be careful if you are punching outside the UK. It cost me another €35 euro for import duties and taxes into lnto the Republic of Ireland

Company replied

Rated 4 out of 5 stars

Overall ordering and delivery great and although I ordered wrong size …. Helpful customer service helped me with return and reorder …. But I am still awaiting the reorder from over a week ago…. Not ha... See more

Company replied

Rated 5 out of 5 stars

the two t-shirts were my fourth purchase from closure and the quality, fit and colour were all excellent as usual. Ordering and paying was quick and easy and delivery was quick also. Highly recommend.... See more

Company replied



Company details

  1. Clothing Store

Written by the company

Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,999)

2,949 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous and speedy

Fabulous and speedy

22 June 2026
Closure London logo

Reply from Closure London

Hi Yolanda,

Thank you for your wonderful 5-star review! We are so pleased to hear that you loved your Stacked Crop Tracksuit (Washed Black) and that the delivery was prompt. We appreciate your positive feedback.

Thank you again for choosing to shop with Closure London.

Many Thanks,

Amaan

Team Closure London

Rated 5 out of 5 stars

General experience

Good customer service
Delivery made within the given time frame.
Product was of good quality.

23 June 2026
Closure London logo

Reply from Closure London

Hi,

We're so glad to hear you had a positive experience with our customer service and that your delivery arrived on time. We appreciate your kind words about the product quality!

We hope you love your Smart Utility Overshirt (Brown) and
Smart Open Hem Utility Trouser (Brown).

Thank you again for choosing Closure London.

Many Thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Fantastic products.

Products where great value and the delivery was prompt.

9 February 2026
Closure London logo

Reply from Closure London

Hi Ian,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found great value in our products and that the delivery was prompt. We appreciate your positive feedback.

We hope you like your Relaxed Fit Open Hem Jogger (Midnight)

Thank you again for shopping with Closure London.

Many Thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Satisfied

Gud service no messing an product was v gud

14 July 2026
Closure London logo

Reply from Closure London

Hey Mathew,

We're so glad to hear you had a great experience with our service and product. Your positive feedback is truly appreciated!

We're glad you like your Smart Tech Chino Short (Charcoal)

Thank you again for shopping with Closure London.

Many Thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Quality clothing

Bought 5 sets and they are all a peefect fit and absolutely comfortable. Couldnt be any happier!

14 July 2026
Closure London logo

Reply from Closure London

Hi Luke,

We are so pleased to hear that you are happy with your recent purchases! It's wonderful to know that the items are a perfect fit and absolutely comfortable for you. Thank you for your fantastic 5-star review!

Enjoy your Pace Performance Twinsets (Aqua Blue/Ice Grey, Vapour Green/Charcoal, Light Sand/Fossil, University Blue/Iron Grey and Pink/Iron Grey)!

Thank you again for choosing Closure London.

Many Thanks,

Amaan

Team Closure London

Rated 5 out of 5 stars

Happy with all of my order

Happy with all of my order

23 June 2026
Closure London logo

Reply from Closure London

Hi Brian,

Thank you for sharing your fantastic feedback with us!

We are delighted to hear that you were pleased with your entire order.

Thank you again for choosing to shop with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Satisfied customer service

Satisfied customer service

13 July 2026
Closure London logo

Reply from Closure London

Hello Joshua,

We are glad to hear that you had a positive experience with our customer service. Your kind words mean a lot to us!
We hope you enjoy your Smart Crinkle Nylon Puffer Jacket (Black)!

Thank you again for choosing to shop with Closure London.

Many Thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars

Really nice range

Really nice range. I bought the birkenstock look a like mules. They're lovely, for under £30

13 July 2026
Closure London logo

Reply from Closure London

Hi Brockway,

Thank you for sharing your positive feedback with us.

We are so happy to hear you're enjoying the Premium Mule (Stone) and found our range to be really nice!

Thank you again for shopping with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Quality products.

Quality products.
Great value for money, considering other competitors and the mark up prices are considerably higher.
Would choose this brand over others now as everything about the quality is far superior

22 June 2026
Closure London logo

Reply from Closure London

Hi Gary,

We are so happy to hear that you are pleased with the quality of our products and find them to be of great value. Thank you for your fantastic feedback.

We hope you enjoy your Space Dye Performance T-Shirts (Fossil Marl, Iron Grey Marl and Slate Blue Marl), Core Mountain T-Shirts (Brown and Stone), Premium Tech Performance Short (Fossil),
3-Pack Core Performance Socks (Black) and 6-Pack No Show Sport Socks (Black)!

Thank you again for shopping with Closure London.

Many Thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Excellent products at a really…

Excellent products at a really reasonable price

13 July 2026
Closure London logo

Reply from Closure London

Hi Robert,

We appreciate your positive feedback! We are so pleased to hear that you are happy with the excellent products and reasonable prices.

We hope you enjoy your Pace Performance Twinset (Pink/Iron Grey)!

Thank you again for shopping with Closure London.

Many Thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Quick and easy!

13 July 2026
Closure London logo

Reply from Closure London

Hey Joseph,

We are so pleased to hear that you had such a positive experience with us and found the process to be quick and easy!

We hope you like your Smart Tech Chino Short (Mid Grey),
Smart Tech Chino Short (Charcoal) and Premium LTHR Runner (White/Black)!

Thank you again for shopping with Closure London.

Many Thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Customer service fantastic.

Customer service fantastic.
Great quality clothing.
Speed of delivery

22 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Mark,

We are so pleased to hear that you had such a positive experience with our customer service, clothing quality, and delivery speed. Your kind words mean a lot to us!

Thank you again for shopping with Closure London.

Many Thanks,

Amaan

Team Closure London

Rated 5 out of 5 stars

Quality products

Quality products, fantastic value, easy to order , delivered very quick and promptly. Great service

13 July 2026
Closure London logo

Reply from Closure London

Hi Liam,

Thank you for your fantastic review! We are so pleased to hear that you found our products to be of quality, offering fantastic value, and that you found the ordering process easy with quick and prompt delivery. We appreciate your kind words about our great service.

We hope you like your Premium Tech Runner (White/Charcoal)!

Thank you again for shopping with Closure London.

Many Thanks,

Natalie

Team Closure London

Rated 2 out of 5 stars

Don’t pay for next day delivery!

The clothing is lovely & good quality! My issue is with delivery. Ordered Friday lunchtime & paid for next day delivery ( sat £6.99) didn’t turn up until the Tues & was ignored when I sent an email to complain

21 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Louise,

Thank you for taking the time to share your recent shopping experience.

To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-DLyNdSt28726 - hello@closurelondon.com.

This will allow our dedicated Customer Service team to log and raise a case number for you.

Once again we would like to thank you for your patience and cooperation.

Kind regards,

Team Closure London

Rated 5 out of 5 stars

Always a pleasant experience!

The service is always good, ordering is easy, postage is fast, and the clothing is always on point, great materials, great fit, just a really nice brand to wear!

13 July 2026
Closure London logo

Reply from Closure London

Hi Michael,

We appreciate you sharing your shopping experience with us. We're happy to hear that you find our service good, ordering easy, and postage fast.

We hope you enjoy your Sunset Drive T-Shirt (White) and Core Short (Grey Marl)!

Thank you again for shopping with Closure London.

Many Thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

great quality product and great…

great quality product and great delivery service

22 June 2026
Closure London logo

Reply from Closure London

Hi Mark,

Thank you for your wonderful 5-star review!

We are so pleased you're satisfied with the quality of your Contrast Tech Windbreaker Twinset (Iron Grey/Mint). We appreciate your positive feedback!

Thank you again for shopping with Closure London.

Many Thanks,

Amaan

Team Closure London

Rated 5 out of 5 stars

Great products at very reasonable prices

Great products at very reasonable prices

13 July 2026
Closure London logo

Reply from Closure London

Hi william,

Thank you for your fantastic 5-star review!

We're so pleased you're happy with the quality of our Premium Performance T-Shirt (Black) and Pace Performance T-Shirts (Cobalt & Teal), and our reasonable prices. We appreciate you shopping with us.

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Really lovely quality

Really lovely quality. My son loves them. I ordered the wrong size and emailed to see if they could hurry up my order for my holiday and they delivered on time. Brilliant service

13 July 2026
Closure London logo

Reply from Closure London

Hi Daren,

Thank you for your wonderful 5-star review!

We're so happy to hear that you and your son are enjoying the quality of your Pace Performance Twinsets (Light Sand/Fossil, Vapour Green/Charcoal, University Blue/Iron Grey, Pink/Iron Grey, Navy/Slate Blue & Aqua Blue/Ice Grey)!
It's wonderful to know we could help get your items to you quickly for your holiday. Thank you for your kind words about our service!

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Good quality and price. Grandson very happy.

19 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hello Mrs Sharon Mcnamara,

Thank you for your fantastic review!

We are so pleased to hear that your order arrived quickly and that you are happy with the quality and price. It's fantastic to know your grandson is very happy!

Thank you again for choosing to shop with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Rxcellenty

Rxcellenty. To deal with

21 June 2026
Closure London logo

Reply from Closure London

Hi Thomas,

Thank you for your wonderful feedback!

We're so happy to hear you had such a positive experience.

We hope you enjoy your Stretch Tech Cargo Pant (Mid Grey) and Relaxed Fit Hoodie (Grey Marl)!

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look