Closure London Reviews 

9,049
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality, comfortable fit, and reasonable prices of the clothing items available. Many consumers also mention that shopping on the website is simple and that delivery arrives quickly. People love the stylish designs and find the products to be great value for money overall. Some reviewers were not happy with unexpected import duties, taxes, or additional shipping costs. A few consumers additionally noted receiving faulty items, such as damaged shirts or problems with broken pocket zips. Other shoppers experienced sizing discrepancies or mentioned difficulties when trying to return products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting great clothing, comfortable items,... See more

Quality

Customers report general satisfaction with the quality of clothing, praising the excellent fabric and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. Many... See more

Price

Consumers find prices to be very reasonable, praising the excellent value and great deals on quality clothing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product, price good. But be careful if you are punching outside the UK. It cost me another €35 euro for import duties and taxes into lnto the Republic of Ireland

Company replied

Rated 5 out of 5 stars

just ordered 2 x twin sets for the gym. easy to order on the website. brilliant price and delivery was a day earlier than estimated. sizing was great and quality is excellent. already looking at... See more

Company replied

Rated 5 out of 5 stars

Great fit, size as noted on the website, am a medium and a perfect fit. Plus a great feel to the material. Ordered received within the specified time of 4/5 working days. Overall excellent experience.... See more

Company replied

Rated 5 out of 5 stars

The quality and fit of the clothes are excellent.Normally online ordering results in items being returned due to not being what was expected but I've kept everything I've ordered.I'm now in the proces... See more

Company replied



Company details

  1. Clothing Store

Written by the company

Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(9,049)

3,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality and fit and value for money

31 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Stephen,

We appreciate your wonderful feedback! We are so pleased you were satisfied with the fast delivery, excellent quality, and great value. Thank you for shopping with us.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 3 out of 5 stars

Bought the set of t-shirt

Bought the set of t-shirt, shorts and trainers and although the shorts and trainers are a perfect fit, the t-shirts from Closure are always smaller than advertised

31 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Pete,

We appreciate you sharing your feedback regarding the sizing of our t-shirts. We are truly sorry to hear they did not meet your expectations, especially when the other items fit perfectly. We are reviewing our sizing guides to ensure greater accuracy for our customers.

Thank you again for shopping with Closure London.

Thank you,


Team Closure London

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great price and good quality, will definitely be buying again, thank you 😊

17 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Good Morning Stephen,

We appreciate you sharing your experience! We're delighted to hear about our fast delivery, great price, and good quality. We look forward to you shopping with us again.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Speed of delivery,everything fitted…

Speed of delivery,everything fitted great and good quality

26 June 2026
Closure London logo

Reply from Closure London

Good Morning Gareth,

We're delighted to hear that you're happy with the fast delivery, great fit, and good quality of your items! Thank you for your positive feedback.

Thank you again for shopping with us.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 3 out of 5 stars

Not the best quality the front of the…

Not the best quality the front of the shoe ripped after 2 days but I managed to super glue it back down and it was been fine since otherwise looks nice

17 July 2026
Closure London logo

Reply from Closure London

Hey Jacob,

We appreciate you sharing your experience and are concerned to hear about the issue with the shoe's front. We are glad you were able to resolve it and that you otherwise like the look. Your feedback helps us improve our product quality.

Thank you again for shopping with Closure London.

Thank you,


Team Closure London

Rated 5 out of 5 stars

Great quality and excellent customer care

It was my first time buying and the quality of the cloth and the customer service experience when I wanted to change the size it was great experience and I love the quality 100% buying from them most of the time again.

17 July 2026
Closure London logo

Reply from Closure London

customer,

We're so happy to hear you had such a positive first experience with us! It's wonderful that you love the quality of our clothing and found our customer service helpful when changing the size. We truly appreciate your kind words and look forward to seeing you shop with us again.

Enjoy your new puffer jacket!

Thanks for shopping with Closure London

Liberty

Team Closure London

Rated 5 out of 5 stars

Great clothing

Great clothing, great quality

31 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Bernadette,

We appreciate you sharing your positive experience with us! We are so happy to hear that you are pleased with the great quality of our clothing!

Thank you again for shopping with Closure London.

Many Thanks,

Amaan

Team Closure London

Rated 5 out of 5 stars

Excellent quality track suit

Excellent quality track suit. Washes brilliantly. Keeps it shape. Have bought 5. Arrived on time . Great service overall

23 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Pauline,

We're thrilled to hear you're pleased with the quality of our tracksuit and how well it washes and keeps its shape! It's wonderful to know you've purchased five and that our service met your expectations. We truly appreciate your positive feedback.

Thank you for choosing Closure London.

Many Thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Good Quality

The clothes and back pack I purchased are of high quality, good size fit and quick shipping. I'm buying again with Closure London

30 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Rexford,

We appreciate you sharing your positive experience with us! We're delighted to hear that you're happy with the high quality, good fit, and quick shipping. We look forward to your next purchase.

Thanks for choosing to shop with Closure London.

Many Thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Great Quality Garments

Very happy with my purchases and super value for money!

14 July 2026
Closure London logo

Reply from Closure London

Hey Danny,

We're so happy to hear you're pleased with your Linen Shirt (Stone) and Twill Relaxed Cargo Short (Charcoal). We're thrilled to hear you find them to be great value! Thank you for sharing your positive experience.

Thank you for shopping with Closure London.

Many Thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

My experience is always a pleasure with…

My experience is always a pleasure with your brand thanks for the order

25 June 2026
Closure London logo

Reply from Closure London

Hi Reece,

We are so glad to hear that you always have a pleasant experience with us. Thank you for your continued support and for choosing our brand!

Thank you again for shopping with Closure London.

Many Thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Quick delivery good quality clothes…

Quick delivery good quality clothes clear pricing

16 July 2026
Closure London logo

Reply from Closure London

Hi Marlene,

We're so pleased to hear you enjoyed our quick delivery, good quality clothing, and clear pricing!

Thanks for choosing Closure London

Many Thanks,

Amaan

Team Closure London

Rated 1 out of 5 stars
Closure London logo

Reply from Closure London

Hello Gabriela,
Hope you are well.

Thank you for taking the time to leave your feedback.

We're sorry to hear that you were unhappy with your experience. We can see that our colleague has thoroughly investigated and followed up on your case. Following this investigation, it was determined that the issue with the item was not consistent with a manufacturing fault, and this was explained in our previous correspondence.

While we appreciate this may not be the outcome you were hoping for, our decision was made based on the evidence available and in line with our assessment process.

Thank you for your feedback.

Team Closure London

Rated 4 out of 5 stars

Good customer service

i did not receive the order but i did get the refund. Thanks for your help

14 July 2026
Closure London logo

Reply from Closure London

Good afternoon Raheel,

Thank you for taking the time to share your recent shopping experience.

We have arranged for a member of our support team to contact you within the next 30 minutes.

Thank you again for shopping with Closure London.

Kind regards,

Team Closure London

Rated 5 out of 5 stars

Quality and the fit off these items…

Quality and the fit off these items were perfect trainers so comfortable will be buying again from this site.

25 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi John,

We're thrilled to hear that the quality and fit of your items were perfect, and that your trainers are so comfortable! We appreciate your kind words and look forward to you shopping with us again.

Thank you again for shopping with Closure London.

Many thanks,

Amaan

Team Closure London

Rated 5 out of 5 stars

Great tshirt

Great tshirt , shorts and sock of excellent quality and price , buy from closure without doubt and fast delivery , thanks

20 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hello stephen,

We're so pleased to hear you're happy with the excellent quality and price of your recent purchase, and that you experienced fast delivery. We appreciate you choosing to shop with us!

Thank you again for shopping with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Fast delivery

Fast delivery

15 July 2026
Closure London logo

Reply from Closure London

Hi Stephen,

Thank you for your positive review.

We're pleased to hear that your delivery was quick. We appreciate your support and look forward to seeing you shop with us again.

We hope you enjoy your Premium Tech Slider (Navy)!

Thank you again for choosing to shop with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Good service and turnaround

Good service and turnaround

24 June 2026
Closure London logo

Reply from Closure London

Hello Mr Ian Leigh,

Thank you for your fantastic 5-star review!

We're so glad to hear that you were pleased with our service and the quick turnaround. We appreciate your business!

We hope you enjoy your Pace Performance Twinsets (Light Sand/Fossil & Vapour Green/Charcoal) and the Space Dye Performance Twinsets (Vibrant Pink/Charcoal & Aqua Blue/Iron Grey)!

Thank you again for choosing to shop with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Great customer service

I had an item arrive faulty (part of a popper button missing).
This item was a present for my Dad and he only not noticed 6 weeks after they were purchased. I didn’t have the original packaging but the label etc was still on.
A new item has been sent to me and I didn’t even have to return the faulty item. I did send some pictures of the fault.
Delighted with how this resolved and very quickly as well.

24 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Clare,

We are thrilled to hear that we could resolve the issue with the faulty item so swiftly and to your satisfaction. It is important to us that even when unexpected problems arise, we can provide a smooth and efficient solution. We appreciate you taking the time to share your positive experience with our resolution process.

We hope your dad enjoys his present!

Thank you again for shopping with Closure London.

Many thanks,

Amaan

Team Closure London

Rated 2 out of 5 stars

Gorgeous clothes but the shorts were…

Gorgeous clothes but the shorts were huge fitting. My polo shirt arrived faulty, with the collar threads falling apart, which made it look like part of the collar is missing. Unfortunately can’t send it back in the time frame. Little disappointing for my first order.

21 July 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi JC,

Thank you for taking the time to share your recent shopping experience.

To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-RnFLyPsrw29726 - hello@closurelondon.com

This will allow our dedicated Customer Service team to log and raise a case number for you.

Once again we would like to thank you for your patience and cooperation.

Kind regards,

Team Closure London

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