Chrono24 Reviews 

Very easy Transacation. I purchased the watch with confidence due to the seller's reviews. The watch was perfect and as promised. Seller was very fast.

Package after being tracked step by step was left in front of the house without being signed for at delivery.
For the cost for item I would not use this service again or recommend it to others.

The experience went very well. Straight forward and easy. Professional.

The price was very reasonable compared to other sellers. It is a inexpensive watch with some cult-factor so the prices differs a lot: MoonSwatch.
The watch and packaging was exactly as promised and delivery time from DE to DK was as expected: ~4 workdays.

SMOOOOOTH easy transaction in Every way > First time buyer and will buy again for sure. All steps were just as listed and on time. Seller was also AMAZING and a perfect transaction >!

Very good app

Bought 3 watches from this seller. Always professional.

Seller was very helpfull. Folowed up with several messages with delivery status.

Great communication. Purchase was exactly as advertised

I purchased a pre-owned watch through Chrono24 from an overseas dealer with a 12-month warranty. Within months of receiving it, the second hand stopped working and I was subsequently advised there was a manufacturing fault.

After attempting to resolve the issue directly with the dealer, I contacted Chrono24 for support. Their response was that although EU dealers are required to provide at least a 12-month warranty on pre-owned watches, Chrono24 is not involved in the dealer’s warranty obligations once the 14-day return period has passed. I was simply directed back to the overseas dealer to find a solution.

This is extremely disappointing and not the level of support I expected from a marketplace specialising in high-value international watch purchases.

One of the main reasons for purchasing through a platform such as Chrono24 is the confidence of having an established organisation involved in the transaction. In my experience, that protection appears very limited once the initial 14-day period has ended — even when a genuine fault develops only months after purchase and the watch is still under warranty.

Based on my experience, I would not recommend purchasing from an overseas dealer through Chrono24. If something goes wrong after the initial return period, you may find yourself having to manage the warranty issue directly with an overseas seller despite having purchased through the Chrono24 marketplace.

Unfortunately, the service and support I have received have not been what I expected.

Gave clear instructions on design of watch. It was delivered very quickly and packaged very well.

The transaction was done in a very professional way.

Overall experience of purchasing a fine watch on Chrono24 has been exceptional.

The site is easy to navigate and made the contact with the seller a pleasure. Also, knowing that the security of the payment was a priority

I found the watch that I was looking for and it was the best price I could find.

orient watch is exactly as advertised

Great experience from start to finish. The dealer worked with me on the price, and the watch was exactly as described in the ad. It shipped overnight and arrived safely packaged. Excellent communication and service—I’d definitely buy from this dealer again!

Lots of choices and good prices
Product was great
Communication excellent
Service excellent

Everything went smoothly from start to finish. First time buying from an over-seas dealer. Chrono24 will be my go-to resource for all future purchases.

Great communication and watch was as stated. Watch was delivered in four days (purchased on a Friday). I would highly recommend this seller.