Chrono24 Reviews 

49,460
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 6,329 reviews, reviewers overwhelmingly had a great experience with this company. Many customers enthusiastically praise the platform for offering an exceptionally easy interface, smooth purchasing processes, and secure escrow services that protect both buyers and sellers alike. Reviewers frequently note the remarkably fast shipping times, secure packaging, and the extensive selection of authentic luxury timepieces available from highly trusted international dealers. However, some people mentioned that a small number of watches experienced unexpected mechanical faults or stopped working entirely shortly after arrival. A few other people also felt that third-party delivery carriers caused frustrating shipping delays or mishandled packages during transit.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items arrive safely packaged and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as simple, easy... See more

Service

People report positive experiences with service, highlighting secure escrow options and predictable delivery... See more

Website

Customers expressed strong satisfaction and appreciation regarding the website, highlighting its... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chrono24- Important tool that doesn’t duplicate that ‘auction’ web site. I consistently find new items here that don’t appear elsewhere. Since I avoid buying from Reddit,Chrono24 has been a trusted... See more

Rated 5 out of 5 stars

First time Chrono24 buyer. I was a little hesitant at first, but now being on the other side of the purchase I couldn’t be happier. Chrono24’s escrow services ensures both sides are protected and full... See more

Rated 5 out of 5 stars

Shipping took 2 days to arrive. Tracking included. Super fast with several hours to package and ship out. Watch was shipped out in original packaging. Certificate and brand new watch received. Very ha... See more

Rated 5 out of 5 stars

I felt very comfortable reading reviews and the reputation of Chrono 24. I like the communication back-and-forth with the seller and making sure I did receive the product and approved of it. I took th... See more


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 295,320 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.7

All reviews

(49,460)

6,563 reviews in the last 12 months

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Rated 2 out of 5 stars

THE SELLER IS VERY RELIABLE I GIVE HIM…

THE SELLER IS VERY RELIABLE I GIVE HIM FIVE STARS. BUT THE DELIVERY WAS HORRIBLE. THE DELIVERY MEN GAVE MY WATCH A STRANGER IN MY STREET. THE STRANGER WAS WALKING WITH MY WATCH AND WAS LOOKING FOR THE OWNER OF THE PACKAGE. IN THE END IT WAS BLIND LUCK I RECEIVED THE WATCH.

21 August 2026
Rated 3 out of 5 stars

Beautiful watch

Beautiful watch, but shipped through DHL. They charge around 50 $ to clear the item from customs and I had to pay around 30 $ of tariffs. In the end, from 250, I ended up paying 330. For that money, I could have just buy it local in USA. Chrono24 need to improve shipping so we don't fall on companies like DHL. They're maling 3 times more with custom clearance than shipping. Find a shipping company that dont charge these and you will be a viable mktplace to purchase.

Other than that, orient kamasu JDM with japanese week days, very cool. Beautiful finish, excelent size, amazing dial with gradient green, dark in the shadow, shiny in the sun.

15 August 2026
Rated 5 out of 5 stars

Excellent platform and outstanding customer service!

Excellent platform and outstanding customer service! My experience with Chrono24 was smooth and professional from start to finish. The entire purchasing process was transparent, secure, and easy to follow. The customer support team was exceptionally responsive, helpful, and knowledgeable, providing quick assistance whenever needed and ensuring complete peace of mind throughout the transaction. Combined with the trusted escrow service and excellent communication, Chrono24 offers a first-class marketplace for luxury watch enthusiasts. Highly recommended! ⭐⭐⭐⭐⭐

4 September 2026
Rated 5 out of 5 stars

I recommend Chrono24

Chrono24 allowed me to find & buy a beautiful watch that was for sale in Japan & the process was swift & I was delighted to receive my watch sooner than expected

1 September 2026
Rated 5 out of 5 stars

I will definitely be using Chrono24 fir…

I will definitely be using Chrono24 fir future purchases on the used luxury watch market, and may even sell a couple of mine on here as well. Real watches. Real sellers. Certified options available. Takes a lot of the worry out of the grey market.

26 August 2026
Rated 5 out of 5 stars

I got my dream watch

I was trying to find my dream watch and decided to try Chrono24. I was nervous to buy an expensive watch online. The first watch I purchased from a private seller did not quite meet the quality description of what was listed. Chrono24 identified this through their certification process and quickly let me know. They refunded my payment and returned the watch to the seller. My second experience with a professional dealer got me my dream watch. I had 14 days upon receipt to make sure it met my satisfaction. The watch I received was perfect. I feel Chrono24 protects the buyer and assures you get what you are looking for. I will definitely buy and sell watches here in the future. Thank you!!

9 September 2026
Rated 5 out of 5 stars

Great broker

Great website, easy to find older watches and good deals, great services, great customer service. I had an issue with a transaction and they responded immediately and it was solved. I have a high degree of trust in Chrono24.

10 August 2026

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