Fantastic service from start to finish! A friend of mine told me about the site, as I couldn’t identify the type/model for a replacement toilet seat . I tried submitting a query online, but when I ca... See more
Company replied
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Review summary
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Great service all round. We were really pleased to be advised to try this company for a new toilet seat for a bathroom toilet we had installed 16 years ago. Easy for us to order and we received... See more
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Fantastic company! Incredible customer service, I could not find a replacement seat anywhere but on your site I just uploaded photos and sent measurements and literally within an hour I get a reply, t... See more
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The measuring guide on the website made sure I could order the right size and style with confidence. It arrived via secure courier, and the best outcome was I could just unlock the old seat and cli... See more
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Company details
Written by the company
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Contact info
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, United Kingdom
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4.8
Excellent
9K reviews
Asks customers to review
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The team were so helpful.
The team were so helpful and managed to identify the part we needed, once ordered it was quickly dispatched and received. Item fitted and all is sorted, thank you so much.
25 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to order and quick delivery
Easy to order and quick delivery. Regular updates and product arrived within a few days of ordering.
21 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We're so pleased to hear that your ordering process was easy and that your delivery was quick. It's great to know you appreciated the regular updates and that your product arrived promptly.
Great overall service
Prompt delivery, great price. Great overall service. Have used previously and would definitely use again.
21 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful 5-star review! We're so pleased to hear that you experienced prompt delivery, found our prices great, and received excellent overall service. It's fantastic to know you've used us before and would happily choose us again. We truly appreciate your continued custom.
Quick delivery and good post customer…
Quick delivery and good post customer support
23 September 2026
Reply from Choice Replacement Toilet Seat Shop
We're delighted to hear that you had a positive experience with both our delivery and customer support. Thank you for your wonderful feedback!
Very professional and helpful
Very professional and helpful, would highly recommend. We received our order the next day.
25 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We are so pleased to hear that you found our service professional and helpful, and that your order arrived so quickly. We truly appreciate your recommendation.
Great service all round
Great service all round.
We were really pleased to be advised to try this company for a new toilet seat for a bathroom toilet we had installed 16 years ago. Easy for us to order and we received the seat within the time set by the company. Thank you. We would definitely recommend Choice Replacement Toilet Seat Shop!
22 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely review! We’re delighted we could help you find a replacement toilet seat for a bathroom fitted 16 years ago, and that ordering and delivery were both straightforward. We really appreciate your recommendation and are pleased you chose Choice Replacement Toilet Seat Shop.
Reply from Choice Replacement Toilet Seat Shop
We're so happy to hear that you found the ordering process easy and that your delivery was prompt! Thank you for sharing your positive experience.
Fantastic company
Fantastic company! Incredible customer service, I could not find a replacement seat anywhere but on your site I just uploaded photos and sent measurements and literally within an hour I get a reply, telling me exactly which seat is compatible. The service was so good that I decided to order a second one! Thank you for being experts in this field.
21 September 2026
Unprompted review
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a fantastic review! We’re delighted our team could identify the correct replacement toilet seat so quickly from your photos and measurements. It’s wonderful to hear you were so pleased with the service that you ordered a second seat. We really appreciate your kind words and your trust in Choice Replacement Toilet Seat Shop.
Great service and pleased all round
I was really pleased with the service! I wanted to make sure that I got the right replacement toilet seat, and they were really quick and helpful in responding. The product was then shipping promptly and I'm pleased to say that the product was the exact one I needed.
22 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your lovely review! We’re really pleased our team could help you identify the correct replacement toilet seat and that it arrived promptly. It’s great to hear the seat was exactly what you needed. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
Reply from Choice Replacement Toilet Seat Shop
We're so happy to hear you enjoyed the speedy delivery and packaging. We appreciate your kind words!
Prompt delivery
Prompt delivery, fair price, kept me informed regarding delivery status.
22 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful feedback! We're so pleased to hear that you were happy with the prompt delivery, fair price, and our communication regarding your order status. We appreciate your kind words!
Quick and a clear web-site
21 September 2026
Reply from Choice Replacement Toilet Seat Shop
We're so glad you found our website easy to navigate and efficient. Thank you for your kind words!
Professional and great customer…
Professional and great customer service, quickly resolving a problem with a toilet seat purchased. Thank you.
18 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We're so pleased to hear that our team provided professional and great customer service, quickly resolving the issue with your purchased toilet seat. We appreciate your feedback!
The staff were very friendly and…
The staff were very friendly and helpful with the parts I ordered. The delivery and service was excellent thanks again Paul.
17 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We're so pleased to hear that our team was friendly and helpful with the parts you ordered. It's wonderful to know that you found our delivery and service to be excellent. We truly appreciate your kind words.
Excellent Service from the Choice Replacement Toilet Seat Shop
It was really easy to navigate through the website. I found them after doing a general internet search for a toilet seat to fit our Loo. It was an expensive toilet but sadly no longer being made so finding a new toilet seat to fit properly hadn’t been straightforward. I discovered, via the website, that the brand did make alternative seats which were quite expensive. I was really pleased to find exactly the right fit on offer at less than a third the original price. There were also off brand alternatives that we could’ve considered. The website includes all the measurements of the toilet seats and there are detailed instructions on how to measure correctly and how to fit a replacement seat. Ordering was straightforward and payment made easy by alternative payment methods. I was pleasantly surprised by the fast turnaround and fuss free delivery, I would happily recommend Choice Replacement Toilet Seat Shop to anyone.
17 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for such a detailed and thoughtful review! We’re delighted you found our website easy to use and that our measuring and fitting guidance helped you find the right replacement toilet seat at a much better price. It’s also great to hear ordering and delivery were both straightforward. We really appreciate your recommendation and thank you for choosing Choice Replacement Toilet Seat Shop.
Great service & communication
Helped identify a toilet seat within an hour of my enquiry (where other suppliers could not in the past, selling me wrong seats!) So i had the correct item found and bought extra quick, quick delivery. Very Happy
16 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re really pleased our team could identify the correct replacement toilet seat so quickly, especially after you’d had difficulty elsewhere. It’s great to hear everything from finding the right seat to delivery went smoothly. Thanks for choosing Choice Replacement Toilet Seat Shop.
I enquired about a measurement
I enquired about a measurement, got a very quick response, ordered the same day, arrived the next day. Excellent service.
16 September 2026
Reply from Choice Replacement Toilet Seat Shop
Thank you for your wonderful review! We're so pleased to hear that you experienced such prompt service, from your initial enquiry to the quick delivery of your order. We strive for excellent service, and it's rewarding to know we achieved it.
Reply from Choice Replacement Toilet Seat Shop
Thank you for your review! We’re pleased your replacement toilet seat arrived promptly and that you were happy with the service. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
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