Friendly and always available service. Queries were responded to extremely quickly. Was slightly annoyed that there was no movement on the transfer of names so a friend lost a deposit because of a fam... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more
Company replied
Recently used Chillisauce to help organise a stag do and what a great company and especially Daisy who was very informative, always at the end of the phone and incredibly good at finding some excellen... See more
Company replied
A huge thank you to the Team for sorting out a Stag Doo for my Brother. Everything went extremely well from constant contact and updates. Transfers were excellent, hotel was cracking and ever... See more
Company replied
Company details
Written by the company
Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.
Contact info
1 Paris Gardens, SE1 8DN, London, United Kingdom
- 020 7155 9863
- hello@chillisauce.com
- www.chillisauce.com
4.5
Excellent
7K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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great service
Awesome service. Everything booked and the app makes things easy for everyone
3 June 2026
Reply from Chillisauce
Thank you for taking the time to leave us a 5-star review.
Great communication
Great communication, very helpful staff. Hotel and activities for the Stag Do were very good. Easy payment system. Would recommend.
3 June 2026
Reply from Chillisauce
Thank you for the 5-star review and recommendation Spacechien.
Great experience overall
Great experience overall, Chillisauce were very professional and easy to get in touch with. Provided all the details and advised best options.
Staff were very friendly and helpful.
29 May 2026
Reply from Chillisauce
Thank you for your kind words and for taking the time to leave a 5-star review. We hope to help you again in the near future!
Poor experience
My mate arranged a stag through them to go to Bournemouth.
Initially booked us in for a pub brunch but tried to move it last minute because of the football. We wanted it that time because of the football.
Prior to arriving my mate was receiving calls from the vendors saying CS had not paid vendors and the venues night cancel.
He subsequently chased payment for them.
We arrived and went to the escape room who had us a logged as a hen do.
Then the following night, we attended Boom Battle Bar to find out that they had scheduled us for different times to the bookings CS had provided, we spent 30’mins rearranging everything on a night out.
Communication from CS has been poor, would recommend just booking stuff yourself.
29 May 2026
Unprompted review
Reply from Chillisauce
Dear Harry,
I am sorry to see that you have left us a 1-star review and that your experience with Chillisauce did not meet your expectations.
Unfortunately, the brunch booking had to be amended at short notice because the pub decided not to serve food during the football match due to health and safety concerns. We explained the situation to the lead organiser, who was happy to adjust the booking time. We also made the pub aware that the group wished to watch the football as planned after the meal.
I am also sorry to hear that our suppliers contacted the lead organiser regarding payment. This should not have happened, as all payments were up to date.
The escape room booking was made under "Craig's Stag Do" with George listed as the lead organiser, so I am unsure why the venue believed your group was a hen party. In any case, the venue provides the same package for both stag and hen groups.
I am disappointed to hear that you felt our communication was poor. In fact, the last correspondence we received from the lead organiser was a message thanking us for chasing everything up and ensuring the arrangements were in place.
While I appreciate your feedback, I am sorry that these issues impacted your overall impression of the event.
Kind regards,
Chillisauce Events
Great suggestions and support fromChillisauce.…
Great suggestions and support from Georgina and her colleagues.
Good on going contact as event was progressing.
29 May 2026
Reply from Chillisauce
Thanks so much for taking the time to leave us a 5-star review Peter.
5 of us for stag do
5 of us for stag do, complete joke!!
Comedy club and a guided pub tour round the west end. NEVER happend because it all clided together so just ended up doing comedy club and it was crap! NO pub tour!!! Don't book!
Well over priced!
Cheers then.
9 May 2026
Unprompted review
Reply from Chillisauce
Dear Gary,
I’m sorry to see that you left a 1-star review following your London Stag Do.
We hadn’t received any feedback prior to today, so we had understood that everything had gone smoothly.
The Comedy Club booking was scheduled for 5:30pm, followed by the Bar Crawl at 7:30pm, so I’m sorry to hear there was an overlap between the two. The Soho Comedy Club had accepted the 5:30pm booking, so we can only assume that the earlier show may have been cancelled.
We will need to investigate further to understand exactly what happened.
Could you please ask the lead organiser to get in touch with us at so we can look into this for you by emailing feedback@chillisauce.com
Kind regards
Chillisauce Events
Was a great experience yous handled…
Was a great experience yous handled everything which was perfect
10 May 2026
Reply from Chillisauce
Thank you for taking the time to leave us a 5-star review.
Response:There you go no customer care…
Response:There you go no customer care and they can’t even be bothered to put a name at the end.
Seriously though this company earns thousands and the excuse too late for a refund stinks ! Buyer beware
Chillisauce
B Sadler
30 reviews
GB
Rated 1 out of 5 stars
5 hours ago
If you use this company take out travel insurance.NO REFUNDS !!
If you use this company take out travel insurance even if it’s a UK event. They are expensive for what they offer and it seems that you still have to pay more for example a round of golf carts extra, golf range tees extra. If you are unable to attend due to injury with hospital treatment this company is not interested in refunding your £230+ money despite the person not attending not using the facilities and eating the breakfast. Very poor at calling you back…. Well they don’t you have to chase them. If you do get any response as in a refund…..£18 !!!! Avoid being stung if you can’t attend don’t use them.
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Reply from Chillisauce
2 hours ago
Dear Mr Sadler,
I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.
As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.
We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.
We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.
The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.
Kind regards
Chillisauce Events
24 April 2026
Unprompted review
Reply from Chillisauce
Dear Mr Sadler,
I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.
As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.
We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.
We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.
The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.
Kind regards
Chillisauce Events
Quick responses and very efficient
Quick responses and very efficient! Reasonably priced and took a lot of stress out of planning couldn’t recommend enough!
13 May 2026
Reply from Chillisauce
Thanks for taking the time to leave us a 5-star review Ben.
Chillisauce and Jess had made my job as…
Chillisauce and Jess had made my job as maid of honour so much easier. Thank you and will use again and have already recommended.
13 May 2026
Reply from Chillisauce
Thank you so much for the 5-star review and recommendation Laura. I will pass on your feedback to Jess.
AVOID
AVOID
I have paid in full for my friends Stag do that is due to start on Thursday 14/05/2026. I have paid in full via direct debit. I went to sign into my account for Chilli Sauce for it to show I do not have an account. Once speaking to the quite rude account manager Harrison, I have been told multiple lies and excuses. At first they said they cannot find payments, then they said I have £100 left to pay. Then they have said actually the payments I have made for this stag do was payments for a stag do I went on 2 years ago!! The amounts were completely different and I would not be paying for a stag do 2 years later. The other one was also paid in full from an old bank account of mine.
They cannot give me an answer as to why it is showing I do not have an account.
I have sent full screen shots of amounts paid from my bank. They have asked if they can have access to my bank which I obviously declined and have also said I need to pay in full AGAIN rather than sort the actual issue!!
When asking for a refund they said it is too late at this point, however, it is their mess up and they have done nothing to resolve the issue other than try and scam me out of more money.
I asked to speak to a manager in which they said there isn't one available every time.
None of their answers add up. I will be taking this further.
13 May 2026
Unprompted review
Reply from Chillisauce
Hi Richard,
I am sorry to see that you have left us a 1-star review.
Can you kindly give us a call on 020 7155 9863 and ask to speak the customer service supervisor or manager so that we can discuss your review in detail.
Kind regards
Chillisauce Events
Absolutely fantastic everything was…
Absolutely fantastic everything was perfect and went to plan all that you put on for the Stag blew us all away.
6 May 2026
Reply from Chillisauce
Really pleased you had a fantastic weekend in Newcastle and that everything went to plan Ian. Thanks for the 5-star review.
Reply from Chillisauce
Thank you for the 5-star review Mat. We would be more than happy to help you arrange another event in the future.
Budapest Stag Do
Zetti & Kitti were our guides for a stag do in Budapest and they did not disappoint, would highly recommend. Thanks for a great weekend!
1 May 2026
Unprompted review
Reply from Chillisauce
Really pleased to hear you had a great weekend in Budapest. Thanks for the 5-star review and recommendation Toby.
Excellent service from Zee and Kitty as…
Excellent service from Zee and Kitty as our tour guides. Both very professional and polite through the whole experience with great knowledge of the local area! 10/10 service recommend to anyone.
30 April 2026
Unprompted review
Reply from Chillisauce
Thanks for the 5-star review and recommendation Bobby.
Just come back from Budapest we had…
Just come back from Budapest we had zee as our guide and what a legend he is from the day we met till the end he made my stag do trip enjoyable what a sound down to earth man who is very good and professional at his job
10/10 for zee
2 May 2026
Unprompted review
Reply from Chillisauce
Wow lovely feedback for Zee that I will certainly pass on. Thanks for the 5-star review Dave.
What a grate 3 day trip organised by…
What a grate 3 day trip organised by chillsauge had a amazing time thanks to our guide kitty and zetty thanks to you two it was amazing 🤩
30 April 2026
Unprompted review
Reply from Chillisauce
Thanks for taking the time to leave us a 5-star review Danny.
Kitty and Zee Budapest
Absolutely brilliant weekend Zee and Kitty did amazing very polite and very patient with a stag do full of drunken brits haha but they helped us every step of the way absolutely outstanding tour guides..
30 April 2026
Unprompted review
Reply from Chillisauce
Thanks for the 5-star review Kieran. I will certainly pass on your thanks to the Kitty and Zee. Really pleased to hear you had a brilliant weekend in Budapest.
All I can say is Thank you so much
All I can say is Thank you so much. You made the process off organising everyone so much easier. 10/10 recommend.
29 April 2026
Reply from Chillisauce
Thank you for the lovely 5-star review and recommendation.
Hen Do
Chilli Sauce made planning the Hen Do so much easier, smoother & more organised. Would highly recommend & Will definitely use again. Thank you!
11 April 2026
Unprompted review
Reply from Chillisauce
Thank you for the 5-star review and recommendation SL. We would be more than happy to help you with another event in the future.
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