Chillisauce Reviews 7,039

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, making the booking process for holidays smooth and stress-free. Many appreciate the wide range of location options and activities, noting that everything was well-organized and enjoyable. The flexible payment options and efficient communication also stand out as significant positives, simplifying group bookings. However, some people were dissatisfied with certain aspects, mentioning issues with pricing transparency and concerns about staff conduct. A few other people also felt that their guides were unhelpful or late, and some experienced problems with accommodation quality, unsuitable locations, or missing activities from their itinerary. There were also isolated incidents of transport issues and miscommunication regarding booked experiences.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the ease and efficiency of the... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers praise the well-organised and exciting... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it easy to use, especially... See more

Location

People report positive experiences with location, often finding fantastic hotels in perfect spots with loads... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chilli sauce is a no brainer for anyone organising a stag or hen. Loads of options on locations and things to do. The booking process is so much easier and the best part had to be not having to get mo... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more

Company replied

Rated 5 out of 5 stars

We used Chillisauce to book my daughters Hen Do, in Bath for a party of 12. Throughout the booking, the communication was excellent, we were able to amend booking, move times and add details. Incre... See more

Company replied

Rated 5 out of 5 stars

From start to finish was great experience. The planning was made so simple and easy to choose options for the weekend. With 14 going was thinking could be hard to organise but every activity and bar w... See more

Company replied


Company details

  1. Recreation Center

Written by the company

Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Stag in Albufeira

Great experience for booking events over in Albufeira for a group of 14 on a stag do. Shoutout to Georgia for the great customer service when things changed out with her control she made sure it didn’t affect our cost or timeline of events. The catamaran boat we had was unbelievable and would recommend anyone to do the same if on a stag/hen over in the Algarve. 10/10 all round.

6 April 2026
Unprompted review
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Reply from Chillisauce

Thank you so much for the lovely feedback and 5-star review Liam. Really pleased to hear you enjoyed Albufeira. The catamaran's they have are lovely. I will be sure to pass your feedback onto Georgia.

Rated 4 out of 5 stars

Very well organised and plenty of…

Very well organised and plenty of updates.
The go karting was great fun but could have warned it was the middle of nowhere and we really struggled to get transport back into barcelona.
Apart from that it was well worth it and would recommend chillisauce .

2 April 2026
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Reply from Chillisauce

Thanks for the 4-star review and recommendation Paul. We will pass your feedback onto the product team. Really pleased to hear the Go Karting was great fun.

Rated 5 out of 5 stars

Irish stag in Newcastle

Just back from a stag weekend in Newcastle. Would highly recommend chilli sauce as a means of booking everything. As best man made my job whole lot easier having everything in the one place and not having to worry about chasing lads for money.. the activities and accommodation all brilliant and went off well easy to find and we were never rushed in any bar. Definitely can’t be easy trying to get 12 Irish lads to move bar but the patience from the bar crawl girls was next to none… definitely if your booking a stag use chillisauce make your life whole lot easier and the activities have something for everyone

3 April 2026
Unprompted review
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Reply from Chillisauce

Thank for you the 5-star review and recommendation Darragh. Its certainly not an easy task getting 12 lads out of a bar, so I am pleased the bar crawl girls looked after you in Newcastle. We really try to make things easy for the best man, so I am glad you thought the same. Anytime you need to book another event do not hesitate to give us a shout.

Rated 5 out of 5 stars

Great guides, good knowledge

The guides had a good knowledge of the local area. They gave us the choices and let us make the decisions. Controlling a group of 20 drunk males is a challenge but they did really well. They were such a nice bunch of people, really friendly and informative but also professional.

27 March 2026
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Reply from Chillisauce

Thank you for the great feedback!

We’re really pleased to hear that the guides struck the right balance between being informative, professional, and easygoing. Giving you the freedom to shape your own experience while still keeping everything running smoothly is exactly what we aim for.

And we completely agree – handling a lively group is no small task, so it’s fantastic to know they made it look easy while keeping things fun and organised!

We’ll be sure to pass on your kind words to the team.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Great weekend everything all planned…

Great weekend everything all planned and paid for all we needed to do was turn up made it very easy going great hotel and activities for a stag weekend

31 March 2026
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Nathan. Really pleased everyone enjoyed Manchester.

Rated 1 out of 5 stars

Do NOT use this company

Do NOT use this company! Rlyhey cancelled a stag party boat trip with no reason with no offer of compensation or other options, ruined a once in a lifetime day!

4 April 2026
Unprompted review
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Reply from Chillisauce

Dear Andy,

I am sorry to see that you have left us a 1-star review.

Please can you kindly send me full details of your booking and I will certainly investigate to for you the best email will be feedback@chillisauce.com

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Exceptional service from start to finish, easy and hassle free!

From start to finish, everything was brilliantly organised, with a great mix of venues and a really fun atmosphere throughout the weekend.

A huge shoutout to our guide, Agatha, who made the experience unforgettable. She was friendly, energetic, and made sure everyone felt included and comfortable right away. Her knowledge of the local nightlife and her ability to keep the group engaged really stood out.

The bars and clubs we visited were all unique and lively, and the drink deals were great value. It was the perfect way to explore Kraków’s nightlife and skip the queues.

I’d highly recommend this pub crawl to anyone visiting Kraków, especially if you’re lucky enough to get Agatha as your guide.

We had a really good stay at the hotel in Kraków overall. The location was ok, situated in the Jewish Quarter, which is full of history and character. It’s worth noting that this area doesn’t really lend itself to stag dos given its cultural and historical significance, but it was perfect for a more relaxed stay. It was also about a 20-minute walk to the Old Town, which made finding suitable venues a bit of a trek.

The staff were friendly and helpful throughout our visit, which made a positive difference.

The hotel itself is a little dated in places and could definitely benefit from some modernisation. The rooms, while comfortable enough, could also have been cleaner, which was a bit disappointing.

That said, it didn’t take away too much from our stay. The facilities were decent enough and it was good value for money. I would advise staying in the old town, especially for stag parties.

We had an absolutely brilliant experience at the Big Gun shooting range in Kraków, definitely one of the highlights of our trip.

From the moment we arrived, the staff were professional, welcoming, and clearly very experienced. Safety was taken seriously throughout, with clear instructions and guidance before and during each session, which made everyone feel comfortable and confident.

Getting the chance to shoot a variety of firearms was incredible. We used an AK-47, a pump-action shotgun, a Glock handgun, and an H&K SMG, each one offering a completely different experience. The instructors were great at explaining how each weapon worked and helping us get the most out of it.

The whole experience was well organised, exciting, and something a bit different from the usual tourist activities. Whether you’re a complete beginner or have done something similar before, it’s definitely worth doing.

Highly recommended if you’re visiting Kraków and looking for something memorable!

We had a fantastic Polish dinner experience in Kraków and it was a great way to enjoy some traditional food and drink.

The highlight was the traditional pork joint, which was cooked perfectly. Everything tasted fresh and hearty, exactly what you’d hope for from a proper Polish meal.

The beer tower was a great touch as well and really added to the overall experience. It made the meal feel more social and fun, especially as a group.

The atmosphere was relaxed and welcoming, and the whole experience felt very genuine rather than overly touristy.

Definitely something I’d recommend if you’re visiting Kraków and want to try traditional Polish food in a fun setting.

To round everything off, the entire trip was made seamless and stress free thanks to Chilli Sauce, who organised everything to a really high standard. From the activities to the accommodation and overall planning, everything ran smoothly and exactly as expected. It took all the hassle out of organising a group getaway and allowed us to just enjoy ourselves. Will use again!

28 March 2026
Unprompted review
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Reply from Chillisauce

Thank you so much for such a detailed and thoughtful review Tom – it really means a lot!

We’re absolutely delighted to hear that you had such a brilliant time in Kraków and that everything ran smoothly from start to finish. It’s especially great to know how much of an impact Agatha made – we’ll be sure to pass on your kind words to her, she’ll be thrilled!

We really appreciate your honest feedback on the hotel and location as well. It’s helpful for us and future guests, and we’ll definitely take your comments on board when reviewing accommodation options, particularly for stag groups.

It sounds like you packed in some fantastic experiences – the pub crawl, shooting range, and traditional Polish dinner all sound like highlights for very good reason!

Thanks again for choosing us to organise your trip. We’re so pleased we could take the stress out of planning and help create a memorable weekend for you all. We’d love to help you again in the future!

All the best,

The Chilli Sauce Team

Rated 5 out of 5 stars

Dublin Stag Weekend

We had a great weekend in Dublin. Everything from the start of the online booking to the weekend was perfect. Very attentive and detailed from the Chillisauce team. Thank you guys

26 March 2026
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Reply from Chillisauce

Thank you so much for leaving us a 5-star review John. We absolutely love Dublin here. Thanks for the feedback and if you ever need another stag do not hesitate to give us a call.

Rated 5 out of 5 stars

Amsterdam Stag experience 😁

My good friend made a booking through Chillisauce last year for his Stag do, as soon as Chillisauce received all of the names of people participating they were helpfull with all the info on booking, what we were all taking part in, expenses and the itinerary for our stay. They found us a clean well looked after hostel in Amsterdam, with guided pub crawl, go carting and an amazing all drinks free canal cruise. Great weekend !!! Great City and would recommend Chillisauce for any stag/hen party.

6 March 2026
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Reply from Chillisauce

Sounds like an unforgettable weekend! Amsterdam is such a brilliant choice for a stag do, and it’s great to hear everything was so well organised from start to finish. Thanks for the 5-star review Si.

Rated 4 out of 5 stars

Stag

Well organised and enjoyable trip but the shooting could of lasted long

24 March 2026
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Reply from Chillisauce

Thanks for the 4-star review Jacob. The shooting in Krakow is really popular, we will pass on your feedback about it being a bit longer.

Rated 5 out of 5 stars

This was a stag party for 8 of us to…

This was a stag party for 8 of us to Amsterdam on the 12th March for 4 days . This was very well organised by Chillisauce with events to do . Our account manager Rebecca was absolutely brilliant with all the information.thank you very much .

24 March 2026
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Reply from Chillisauce

Thanks for leaving us a 5-star review Joe. I will pass on your feedback to Rebecca. Amsterdam is such a great place for a stag do so really pleased you enjoyed it.

Rated 5 out of 5 stars

All in all a super …

All in all a super weekend.Accommadation,events and our tour guide were great.would definitely recommend the experience.well done.

27 February 2026
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Steven. I am really pleased to hear that you had a super weekend in Budapest and enjoyed the accommodation, events and tour guide.

Rated 4 out of 5 stars

Great experience

Great experience! Two points to improve is pick up point for the Dublin bike tour as this was confusing as no cark park to meet at and gate staff at the Guinness Factory initially had no details of our party.

20 February 2026
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Reply from Chillisauce

Dear Mark,

Thank you for taking to time to leave us a 4-star review.

I am really pleased that you had a great experience in Dublin its such a fun city. I will certainly pass on your feedback regarding the Rolling Bar Crawl meeting point and the Guinness Factory entrance.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Excellent service - Cheers Nell!

Nell@Chillisauce was very helpful with regards to planning activities. Having recently been to the destination and experiencing the activities, she was able to clearly describe and give personal feedback on activities.

When calls were scheduled, Nell was timely with contacting me, providing additional information and updating plans based on my requests.

A huge thank you Nell, I hope to work with you again in future!
C

2 February 2026
Unprompted review
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Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review. I will certainly pass the lovely feedback on to Nell.

Rated 5 out of 5 stars

Andy's Krakow Stag

Good choice of events, accommodation, transport and our guide was excellent

7 February 2026
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Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review Andrew.

Really pleased to here the accommodation, guide and transport was excellent for your time in Krakow.

Rated 5 out of 5 stars

Fantastic weekend

Fantastic weekend! Great hosts Sonya and Andre for making it an epic experience.

27 February 2026
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Reply from Chillisauce

Thanks so much for the 5-star review! We’re really glad you had a fantastic weekend. It was a pleasure hosting you in Budapest, and we’d love to welcome you back anytime!

Rated 1 out of 5 stars

Absolute rip off easier to do it…

Absolute rip off easier to do it yourself. Joined a stag party and saw this as the mothod. Paid £160 for two nights in a ibis budget triple room 3 sharing, In portsmouth.
I can get the same weekend for a room on my own for £64 per night. £160 quid for a bar pass - for two bars in portsmouth S&L and liquorist. Neither charge entry. A 2 course meal in s&l

Save yourself money and do it yourself.

20 February 2026
Unprompted review
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Reply from Chillisauce

Dear Scott,

We are sorry to see that you have left a one-star review and are unhappy with the price you paid.

Your lead organiser was satisfied with the quoted price and confirmed the booking on behalf of the group.

The total cost of £163 covers two nights in a triple room, a two-course meal at Slug & Lettuce, the Stag Stitch Up life drawing activity, a bar and club pass, and your contribution towards the stag’s place.

While we appreciate that you feel this represents poor value, we do not share this view. If you had been unhappy or no longer wished to attend, you could have been removed from the booking prior to the balance due date of 27 January 2026.

We can also confirm that when the hotel rooms were booked in November last year, they were secured at the best available price at the time on a fully flexible rate. This flexibility allows for changes to group size up until the balance due date.

Prices found online are not directly comparable to group bookings, as these are often last-minute, non-refundable rooms offered at discounted rates to fill remaining availability. We always secure accommodation at the best possible price available when the booking is made.

Once again, we are sorry that you are unhappy with the price and hope you still have an enjoyable time in Portsmouth next month.

Kind regards,

Chillisauce Events

Rated 2 out of 5 stars

Rude Account Managers - incorrect response to review from Chillisauce

Prices kept on increasing from initial quote. When questioned about it they become very pushy in nature. 2 minute research on some of the pricing of certain bookings and they are putting quite a lot on top of it. They become very defensive when notified of what the price actually is. Without notification they cancelled the booking and issued refunds for those that had paid deposits. Very unprofessional behaviour. You would think this group would get a good rate but turns out they either don’t get a good rate or are very shady on what that is. Totally inaccurate response from Chillisauce below. 👇

16 February 2026
Unprompted review
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Reply from Chillisauce

Hi John,

I am sorry to see that you have left us a two-star review.

After looking into your booking, I can see that you requested to change the original hotel, which is we were happy to help with.

However, after checking availability for the new hotel we found out that it was fully booked. Therefore, we contacted you and then you opted to change the booking to an activity only package, and because of this, there were guests who decided to remove themselves from the booking.

Due to the changes made to the booking with both the accommodation and the number of guests, this caused a fluctuation in price.

Ryan then contacted you and you agreed to cancel the booking in full and accept a full refund, inclusive of deposits, as a gesture of goodwill as we couldn’t offer what you wanted. I can see that everyone’s refunds were processed yesterday.

I'm sorry to hear that your booking process wasn't as smooth as expected, and I hope that you manage to get something sorted out with the guys on the stag.

Kind regards
Chillisauce Events

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