What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The application form was very straight forward and easy to use. The questions did not take long to complete and the search was immediate and the credit score given straight away. The information was e... See more
Company replied
CheckMyFile are simply amazing, I have had direct dealings with them twice now and both times they responded straight away to let me know they were dealing with my case. They kept me up to date... See more
Company replied
To support our mortgage application, we used Checkmyfile and got a comprehensive report with supporting information. I must admit that their info graphics and report file was impressive. Top marks fo... See more
Company details
Written by the company
The most detailed credit report you can get.
Contact info
20-21 Lemon Street, TR1 2LS, Truro, United Kingdom
- help@checkmyfile.com
- www.checkmyfile.com
4.6
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So much easier than the other apps to…
So much easier than the other apps to access and download my report. Very easy to understand.
18 March 2026
Unprompted review
Reply from Checkmyfile
Hi Lucy,
Thank you for sharing your thoughts.
It's great to hear that you've found Checkmyfile easy to use and understand. We try our best to cut through jargon and technical barriers to get you to the data you need as efficiently as possible- and it's great to hear we're hitting the mark!
Thanks again,
Amy
Checkmyfile
credit score…
Very easy to use and got the information I needed for a remortgage applica\tiohn.
19 March 2026
Unprompted review
Reply from Checkmyfile
Hi Helen,
Thank you for leaving us a review.
Congratulations on the remortgage! I'm so pleased to hear that Checkmyfile has been part of the process. If you ever need your report again, whether it's for a credit application or just to keep on top of your credit health, we're here for you.
Thanks again!
Amy
Checkmyfile
Really easy to use
Really easy to use and get full breakdown of previous history which again is easy to get to and understand.
18 March 2026
Unprompted review
Reply from Checkmyfile
Hi Suhail,
Thank you for sharing your experience.
I'm glad to hear that you found Checkmyfile really easy to use. We're passionate about providing people with as much of their information as we can, with as little hassle as possible!
Being able to see your entire report is a great first step towards improving your score or making those big financial decisions.
Wishing you all the best,
Amy
Checkmyfile
Really easy and simple to use
Really easy and simple to use, fresh and modern. 10/10 would recommend to anyone!
18 March 2026
Unprompted review
Reply from Checkmyfile
Hi Richard,
Thank you for leaving a review.
It's good to hear that you like the look of our report and website, as well as finding it easy to use. We had a major overhaul of our service in recent years that was geared towards making the website more user-friendly, and the feedback from that has been wonderful.
Glad we have scored a 10/10 with you, and your recommendation means a lot to us!
Thanks again,
Amy
Checkmyfile
I had an excellent experience using…
I had an excellent experience using CheckMyFile. The service is clean, efficient, and incredibly easy to navigate. Everything is clearly laid out, making it simple to understand my credit report without any confusion. I really appreciate how quickly the information updates and how reliable the platform feels. It’s a great tool for staying on top of your credit health. I would highly recommend it to anyone looking for a straightforward and trustworthy credit checking service.
18 March 2026
Unprompted review
Reply from Checkmyfile
Hi Ben,
Thank you for leaving such a glowing review!
As a company, our team has tried their utmost to make a credit reporting service that's as comprehensive, helpful and easy to navigate as possible, and it's always great to hear when that's all paid off!
Your recommendation means a lot to us. As a service that returns your credit data, being trustworthy, reliable and transparent are all top priorities for building and maintaining our relationship with our customers.
Thanks again for leaving a review.
Best wishes,
Amy
Checkmyfile
I have been using Checkmyfile for…
I have been using Checkmyfile for years. Absolutely loved the service. Will recommend to everyone.
10 March 2026
Unprompted review
Reply from Checkmyfile
Hi Natalya,
Thank you for taking the time to leave a review.
Recommendations from others can make all the difference for people who don't know where to start on their credit journey, so feedback like this means the world to us!
I hope you continue to have a great experience with our service for many more years. If you have any questions or need any advice, we're always here to help.
Best wishes,
Amy
Checkmyfile
Great service but very expensive…
Great service but very very expensive took a 7 day trail recommended for a mortgage broker and as soon as the free trial over it charges £14.99 not sure if it’s monthly or weekly but either way ridiculous so I just cancelled it straight away not really sure how anyone has the money for these type of things anymore and the company obviously doesn’t remind that your free trial ends so even if people do cancel they’ve already been charged at least once as I said great credit report but very expensive
17 March 2026
Unprompted review
Reply from Checkmyfile
Hi Marc,
Thank you for your feedback — we’re really pleased to hear you found our service great.
We’re concerned to hear you were charged £60, as our monthly fee is £14.99, not £60. This definitely doesn’t sound right, and we’d really like to look into this for you as a priority.
We’ve reached out to you via Trustpilot for a few more details. Alternatively, you’re very welcome to contact us directly so we can review your account, understand what’s happened, and resolve this quickly. You can reach our team by phone on 01872 304050 or by email at help@checkmyfile.com
Thanks again for bringing this to our attention, and we look forward to hearing from you — we’re here to help.
All the best,
Kirstie
Checkmyfile
Good Overview of your finances....
Good Overview of your finances....
Easy to set up and easy to navigate. A lot of information at your fingertips.
12 March 2026
Unprompted review
Reply from Checkmyfile
Hi Mark,
Thank you for sharing your experience.
It's so good to hear that Checkmyfile is helping you to keep on top of things. We show you the most information possible by returning your full report from all three credit reference agencies- Equifax, Experian and TransUnion.
That way, nothing gets past us!
Many thanks,
Amy
Checkmyfile
Very efficient and extremely quick to…
Very efficient and extremely quick to respond to any queries
17 March 2026
Unprompted review
Reply from Checkmyfile
Hi Jacqueline,
Thank you for leaving this feedback.
I'm so pleased to hear that your experience with Checkmyfile and our Customer Service team has been so positive. Helping you with your credit report is what we're here to do, so we love receiving queries!
If ever you need our advice in the future, please do reach out to us. You can also find some awesome help guides and articles in our Help Centre.
Many thanks,
Amy
Checkmyfile
Excellent!
7 March 2026
Unprompted review
Reply from Checkmyfile
Hi Sabu,
Thanks for leaving us five stars!
It's great to know that you've had an excellent experience with Checkmyfile. We're really proud of the product we offer and our friendly Customer Service team, and feedback like this makes it all worthwhile.
All the best,
Amy
Checkmyfile
First time i worked with them
First time i worked with them. No fuss, clear guidance. It was easy to set up. Many thanks.
9 March 2026
Unprompted review
Reply from Checkmyfile
Hi Aysan,
Thanks a bunch for sharing your experience!
It's good to hear that you had an easy time setting up your account and finding the advice and information you needed, especially as a first-time customer.
If ever you need your report again, or if you're keeping your account active to monitor your credit health, we'll be happy to have you on board!
All the best,
Amy
Checkmyfile
Reply from Checkmyfile
Hi Jilly,
Thank you for leaving a review.
I'm pleased to hear that you've had a great experience with our service and that you found the information in your report to be clear and helpful.
We believe in cutting through the jargon to make your full credit report as easy as possible to read and understand, while showing you all the information you need to know!
Thanks again,
Amy
Checkmyfile
Reply from Checkmyfile
Hi Janjua,
Thank you for the positive feedback.
It's great to hear that you used Checkmyfile to get an excellent overview of your report. Using Checkmyfile, you can view your credit score, the factors that impact it, all the way down to the details and payment history for each individual account- all in one place!
Thanks again for sharing your experience,
Amy
Checkmyfile
REMORTGAGE
I needed a credit report to remortgage my property, and was recommended Checkmyfile by my brooker.
It was very easy to sign up, and I got my credit report immediately after answering a few questions.
The report goes all the way back, so nothing gets left out. I was very impressed with the service.
You also get a free 7 day trial, so remember to cancel after that or you will be charged a monthy fee.
I definately recommed this company and will use again in the future.
6 March 2026
Unprompted review
Reply from Checkmyfile
Hi Sam,
Thank you for leaving a great review!
I'm so pleased to hear that we've been a part of your remortgage. It's also great to hear that you got a lot of value from your free trial.
Whether you need us for a one-off report as part of a credit application, or you want to monitor your credit health over a prolonged period, our free trial is there as a handy way to try before you buy.
If you ever need your report from us again, we'll be happy to welcome you back!
Best wishes,
Amy
Checkmyfile
Checkmyfile 10 out of 10
I used Checkmyfile recently to assess my credit rating for a mortgage approval.
I was very surprised how easy and clear to understand the whole process was, the dashboard is super simple to understand and all drop downs make even a daunting task simple
14 March 2026
Unprompted review
Reply from Checkmyfile
Hi Neil,
Thank you for sharing your review- and for letting us know you've had a 10/10 experience.
We're really proud of the service we offer and the user-friendly report we've designed, and we love to hear when it's made somenones credit journey that little bit easier!
It's great to hear that you've found everything easy to understand and use. Our Customer Care team is, of course, always on hand if you ever do need any help from us.
Best of luck with your mortgage application!
Amy
Checkmyfile
Reply from Checkmyfile
Hi Sara,
Thank you for your kind words.
Brilliant is exactly what we aim for, so it's great to hear that we've delivered!
Please do reach out to us if there's anything more we can do for you. Thanks again,
Amy
Checkmyfile
Excellent service
Excellent service that provides an in-depth and up to date analysis of your credit history and current status. Highly recommended.
14 March 2026
Unprompted review
Reply from Checkmyfile
Hi Darren,
Thank you for your positive feedback!
I'm so glad to hear that you've had a great experience with us, and that you found your report in-depth and up-to-date.
As you're probably aware, Checkmyfile gives you the option to update your report daily, and each time you do, we return your most recent data from all three credit reference agencies- Equifax, Experian and TransUnion.
That way, we make sure your Checkmyfile report shows you everything a lender might see when you make a credit application.
Thanks again for leaving us a review,
All the best,
Amy
Checkmyfile
Billed £14.99 after the free trial…
Note they claim that they reached out but just like all these other companies like I stated with other reviews they never really reach out. It's just a type of virtue signalling. Is it coincidence nobody reaches out to me even though it's obvious they're just canned text bots. It's not real. It's not genuine support. It's an illusion of support
They got back(see below), claiming they would get in touch. They did not via the portal as I cancelled my direct debit. No emails, so this company is lying or incompetent, at least, or just gesturing to cover up . with rhetoric like WERE SORRRY BLA BLA
AVOID THIS COMPANY. Until I get a refund, this review will remain forever
Billed £14.99 after the free trial which, conveniently, draws you in first.started 2nd feb
There was no reminder email that the trial was ending and that billing was about to start. That would have been helpful.
The service itself is alright, but there is no proper way to export my own file information. The only suggestion on the website is to take snapshots of every screen. For £14.99 a month, that feels like a bit of a joke. with no export feature to send to mortgage companies.It's like a toy website by comparison.
If I had not checked my bank account I suspect the subscription could have quietly continued for quite some time before I noticed. I do wonder how many people miss it and end up paying a surprisingly unhealthy £14.99 a month for what is, essentially, a website that tells you that you are a “good boy”.
Not exactly great value for money.
2 February 2026
Unprompted review
Reply from Checkmyfile
Hi Ross,
Thank you so much for getting in touch with us.
We did previously reach out to you on Trustpilot to ask for a few more details, as we really wanted to locate your account and look into this further for you. Unfortunately, as we didn’t hear back, we haven’t yet been able to contact you directly.
If you’re able to, please do get in touch with our team at help@checkmyfile.com. We’d genuinely love the opportunity to help and resolve this for you.
Kind regards,
Kirstie
Checkmyfile
Awesome service
Love this company. Very accurate and up to date. Definitely recommend this for credit report.
10 March 2026
Unprompted review
Reply from Checkmyfile
Hi JayJay,
Thank you for sharing the love!
It's great to hear that we can count on you for a recommendation. Hearing from someone who's already used our service can make all the difference for someone who's on the fence about us.
We're really proud of the service we can offer. By returning your report from three credit agencies- Experian, Equifax and TransUnion- we're able to provide the most detailed and comprehensive report possible.
If you ever need your report or to check your credit score again, we'll be happy ot have you back!
All the best,
Amy
Checkmyfile
Very helpful team making the process…
Very helpful team making the process effortless. Thanks
6 March 2026
Unprompted review
Reply from Checkmyfile
Hi Steven,
Thank you for sharing your experience with our team.
I'm so pleased to hear that our Customer Service team contributed to your experience with us. We're always on hand to assist you, whether you're navigating your report, correcting inaccuracies or just need some general advice.
Feel free to reach out to us again; we'll be happy to help!
Thanks again,
Amy
Checkmyfile
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