Checkmyfile Reviews 6,240

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the website's ease of use and intuitive navigation. Many found the service excellent, appreciating the detailed and comprehensive reports that consolidate information from multiple credit agencies, making it simple to understand their credit profile. People also noted the efficiency and speed of accessing their credit reports. However, some customers were dissatisfied with the payment process, reporting issues related to subscription management and billing. A few also mentioned issues with the accuracy and timeliness of data updates, with some information not reflecting recent changes.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the platform's ease of use and... See more

Website

Users describe positive interactions with the website, highlighting its user-friendly design and ease of... See more

Service

Reviewers highlight positive aspects of service, with many praising its efficiency, clarity, and... See more

Subscription

People report ambiguous experiences with subscription. Many reviewers found the subscription easy to manage,... See more

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report unexpected... See more

Based on these reviews

Rated 5 out of 5 stars

What an amazing website to be in when you need to check your credit scoring as it covers three major companies. it allowed me to check even during my trial period of 7 days. The best option is you don... See more

Company replied

Rated 5 out of 5 stars

I wish I found this platform YEARS ago!!!! Absolutely excellent service! Completely up to date and covers all 3 UK credit reporting agencies (Experian, Equifax and Transunion)! Data is ve... See more

Company replied

Rated 5 out of 5 stars

Very detailed credit report, combining all three of the big players to give an overall score. Goes back along way too. I only needed mine to support my mortgage application, so didn’t need to keep pa... See more

Company replied

Rated 5 out of 5 stars

I was reccomended by my mortgage company and I am very happy with the outcome. I've never liked using the usual credit score companies that hide all the facts behind paywalls, and edit the "red to... See more

Company replied


Company details

  1. Credit Bureau

Written by the company

The most detailed credit report you can get.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you for your quick fast response…

Thank you for your quick fast response guiding me through my credit helping me to to build my credit report.

16 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Jean,

Thank you for leaving us a review!

It's great to hear that you've been in touch with our Customer Service team. We're always on hand to help you with your report, whether it's help with your account itself or with understanding the report and growing your credit score.

I hope all of your queries have been resolved, but if you do have any questions for us, you know that our team will be happy to hear from you!

All the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

I love the fact that check my files…

I love the fact that check my files converts the 3 main credit bureaus into one score.

16 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Jamie,

Thanks for sharing what you love about Checkmyfile!

We know it's important to be able to see all of your credit information, especially since some lenders only report to one of the three agencies. By showing you your data from all three, we're making sure that there will be no unpleasant surprises when you make a credit application.

I hope you continue to have a great experience with your Checkmyfile account!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Grat side

Grat side , very professional and helpful.

15 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Arkadiusz,

Thanks for leaving us a review.

It's good to hear that you had a great experience using Checkmyfile, and that you found our service helpful and professional!

If you need any help with your credit report or just want to learn more, you can reach out to our team anytime or feel free to check out our online Help Centre.

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

First time using checkmyfile

First time using checkmyfile, search was very quick and with me in seconds would certainly use again

13 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Eleanor,

It's great to hear you'd be happy to use Checkmyfile again!

Thanks for leaving this feedback. I'm glad that you had a smooth experience generating your file. We know that sometimes getting your credit report can be urgent, so we work as quickly as possible to get you the information you need!

We'll be happy to help you with your report again in the future. Simply log back in to your account whenever you need us.

All the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

Excellent and speedy credit report

13 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Alex,

Thanks for the great feedback!

I'm pleased to hear how easy you found it to use Checkmyfile. We try to make the signup process as fast and smooth as possible, so there are no hurdles between you and the information you need.

I hope you continue to have an excellent experience with us!

Many thanks,

Amy
Checkmyfile

Rated 4 out of 5 stars

had some credit problems and needed to…

had some credit problems and needed to keep a close eye on my credit file. i would get a report from each of them and then subscribed to checkmyfile. When checking it I found an incorrect entry on my file and was able to clear it which boosted my score. It is an expense that is probably not in everyones budget but it was helpful for my needs. It is well worth it for someone needing to monitor their credit file

13 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Jane,

That's great news about the incorrect entry on your file!

I'm so pleased to hear we were able to help make you aware of that. At Checkmyfile, we make it as easy as possible for you to view and understand your information, cutting through jargon and technical hurdles to make your report easy to navigate.

We return data from all three credit agencies, so you can see everything that a prospective lender might see when you make a credit application.

If you need any help monitoring your credit health or growing your score in the future, we'll be happy to have you back!

All the best,

Amy
Checkmyfile

Rated 1 out of 5 stars

Does not act in good faith

Unlike other companies, Checkmyfile will not refund you if you accidentally subscribe or forget to cancel the trial, even if you haven’t used the service.

I personally would avoid a company that does not act in good faith.

13 April 2026
Unprompted review
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Reply from Checkmyfile

Hi James,

Thanks for taking the time to reach out to us, and for providing the additional information requested.

I've reached out to you directly to resolve this for you, but please let me know if I can be of any further help.

Kind regards,

Kirstie
Checkmyfile

Rated 4 out of 5 stars

It is a great platform

It is a great platform. I had to use it as a one off for my mortgage advisor. If you need a permanent place to keep an eye on things this could be useful. There is a monthly fee attached. I didn't look into what you got extra over other platforms to be honest. So you would have to check that out yousrself.

13 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Simon,

Thank you for sharing your thoughts.

You're quite right in thinking that Checkmyfile is a great place to keep an eye on your credit health! So far as things that set us apart from other services go, the key differences are the level of detail you can see with Checkmyfile and the level of support we can offer.

We're the only service in the UK that returns your data from all three credit reference agencies- Equifax, TransUnion and Experian. We also show you your full report from these three agencies, not just your credit score.

This level of detail makes Checkmyfile a great tool to use ahead of a credit application, but it can also help you keep on top of your finances. You can monitor all of your credit agreements (as well as public info, like court judgements, insolvencies and your Electoral Roll listing) in one convenient place!

If there is an issue with your report that you need our help with, no matter which agency holds the data, our friendly UK-based Customer Service team is always on hand to support you.

Best of luck with your mortgage application!

Amy
Checkmyfile

Rated 5 out of 5 stars

Resolving Old Problems.

I have a small and hitherto unexplained blemish on what otherwise is a perfect credit record. Checkmyfile allowed me to find the lender and take remedial action.

13 April 2026
Unprompted review
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Reply from Checkmyfile

Hi,

Thank you for sharing this experience!

It's great to hear that our team helped you track down the error in your report that had been causing you issues. We're really proud of the level of detail we can show in your report. 

As you may know, we return your report from all three credit reference agencies operating in the UK, and search both current and previous addresses for you.

That way, you can see everything that might come up in a credit check with any agency in one convenient place!

Thanks again,

Amy
Checkmyfile

Rated 5 out of 5 stars

Really great, would recommend 👌

Really great, would highly recommend. Clearly laid out information with everything visible even on the 7 day trial. Easy to navigate. Helpful and friendly customer service. Simple to cancel when needed too.

11 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Victoria,

Thanks so much for leaving this review!

It's great to hear that you've made good use of your free trial of our service. We give our free-trial customers the full Checkmyfile experience, so that everyone gets a chance to try before they buy.

I'm pleased to hear that you've interacted with our customer service team and taken the time to navigate your report. We try to make using Checkmyfile as smooth and friendly an experience as possible, including the cancellation process, and it sounds like we've hit the mark!

Best wishes,

Amy
Checkmyfile

Rated 3 out of 5 stars

This is too expensive and there is no…

This is too expensive and there is no option to check your credit for free. After just 2 minutes on your website, you have to pay £14,99, which is not cheap. It should be more affordable and there should be a free option without a subscription.

7 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Tomasz,

Thanks for taking the time to share your feedback — we completely understand that cost is an important consideration when choosing a credit report service.

Checkmyfile is a subscription-based service, and we offer every customer one free trial so they can explore the platform and see the value of viewing all their credit information in one place. After the trial, a subscription is required because we purchase your data directly from Experian, Equifax and TransUnion to provide a comprehensive, easy-to-understand report, along with in-depth analysis and exceptionally high levels of customer support.

Our service also includes a dispute resolution service, where our team can raise disputes on your behalf with the credit agencies if something doesn’t look quite right. The subscription cost covers daily updates to your credit report, and access remains available for the full period paid for, even if you decide to cancel the subscription.

For those who prefer a free option, the credit reference agencies themselves offer free statutory credit reports, which can be requested directly from them.

Thanks again for sharing your thoughts — your feedback is genuinely appreciated and helps us continue to improve our service.

All the best,

Kirstie
Checkmyfile

Rated 1 out of 5 stars

Too easy to resubscribe

It is way too easy to accidentally resubscribe without knowing

11 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Dale,

Thanks for taking the time to contact us, although I'm sorry to hear of this.

I've reached out to you directly to resolve this for you, but please don't hesitate to get back in touch if you have any further questions.

All the best,

Kirstie
Checkmyfile

Rated 5 out of 5 stars

Great, Useful Website

Great, easy to use, good interface. No complaints!

10 April 2026
Unprompted review
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Reply from Checkmyfile

Hi Rachel,

Thanks for sharing your thoughts.

It's lovely to hear that your experience of Checkmyfile has been great all round. We're always growing and adapting our website to be more user-friendly and intuitive, and the report you see today is the result of a lot of customer feedback, just like this review!

If ever you need help or advice from our team, feel free to reach out to us; we'd be happy to hear from you.

All the best,

Amy
Checkmyfile

Rated 5 out of 5 stars

It was very easy to use and got the…

It was very easy to use and got the results very quickly

9 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi David,

It's great to hear this feedback!

Thank you for outlining what you liked about using our service. We've tried our best to make the customer journey as smooth and efficient as possible, right from creating your account through to reading and understanding your report.

I hope you continue to enjoy your experience with us!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Quick response

Dealt with a issue on my file which was removed within days , great response and support

10 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi,

Thank you for leaving us a great review.

I'm so pleased to hear that our team was able to help you resolve an issue with your credit report. Wherever there's an error on your report that a lender can't help you with, our Disputes team is happy to assist! 

Checkmyfile is the only service available that can raise a dispute on your behalf with all three credit reference agencies, so you can keep on top of all of your credit information in one place.

If you ever need our help with your credit report again, don't hesitate to reach out to us!

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

User friendly and a lot more...

It was greate to have a full report. The website is user friendly and easy to navigate. Will definetely reccommend it to friends and family.

8 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Serena,

Thanks for sharing your experience.

It's great to hear that you'll recommend our service to friends and family. We know that people who are new to credit reports might have trouble deciding which service is right for them, so your recommendation can go a long way!

I'm pleased to hear that you found your report easy to navigate. Checkmyfile is proud to show you the most detailed report possible by pulling your data from all three credit agencies, in a way that's easy to read and understand.

Kind regards,

Amy
Checkmyfile

Rated 5 out of 5 stars

Credit score

Really easy to use quick to give you credit report easily downloaded

10 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Brian,

Thank you for sharing your experience.

I'm glad to hear that you've found it easy to obtain and download your credit report. We know you might need your report urgently sometimes, like when you're making a credit application, so we do our best to get your information to you as quickly and efficiently as possible!

I hope you continue to have a great experience using Checkmyfile.

Many thanks,

Amy
Checkmyfile

Rated 5 out of 5 stars

Fantastic all around great team always…

Fantastic all around great team always happy to help

9 April 2026
Unprompted review
Checkmyfile logo

Reply from Checkmyfile

Hi Jayesh,

Thank you for giving a shout-out to our Customer Service team!

It's always great to hear that our team has improved someone's experience with our service. The quality of the advice they can offer and the availability of our team are some of the many things that set Checkmyfile apart as a credit reporting service.

I hope all of your queries are resolved, but if you need any help from our team in the future, we'll always be happy to hear from you!

All the best,

Amy
Checkmyfile

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