Checkmyfile Reviews 6,273

Reply from Checkmyfile

Apr 2, 2026

Hi Dean,

Thank you for leaving a review.

I'm pleased to hear that you've had a great experience with Checkmyfile! We try our best to bring down the hurdles between you and your information, making our website easy to navigate and your credit report easy to understand. 

If you need any help or advice from the team, you're always welcome to reach out to us and make use of the resources in our Help Centre.

All the best,

Amy
Checkmyfile

Reply from Checkmyfile

Apr 2, 2026

Hi Julian,

Thank you for sharing your experience!

It's great to hear that Checkmyfile was able to help you with removing irrelevant information from your report. 

Most information ages off of your report automatically, but in instances where something goes wrong with this process (or for financial associates, which stay indefinitely until you dispute them), knowing your report is the first step towards getting things sorted.

Best of luck with your mortgage application, I hope it all went well!

Amy
Checkmyfile

Reply from Checkmyfile

Apr 1, 2026

Hi Martin,

Thank you for sharing your positive feedback.

It's great to hear that it's all been smooth sailing using Checkmyfile; it's certainly the experience we hope to offer to everyone!

I'm so pleased to hear that we're a part of your journey to improve your credit score. If ever you need advice from a member of our team, don't hesitate to reach out to us!

Thanks again,

Amy
Checkmyfile

Reply from Checkmyfile

Apr 1, 2026

Hi David,

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your experience and understand how frustrating that must have been. We always aim to make the reactivation process as clear as possible, so our customers feel fully in control of their subscription.

A member of our team has reviewed your case, and I can see that we’ve already reached out to you through your Checkmyfile account. It appears that everything should now be resolved.

Best wishes,

Lauren
Checkmyfile

Reply from Checkmyfile

Apr 1, 2026

Hi Rosa,

Thank you for sharing your experience with our Customer Care team.

While our Terms of Use state that our subscription payments are non-refundable, our team still aims to treat all refund requests fairly and on a case-by-case basis.

Issues with our subscription payments are rare, but when human or technical errors occur, we do our best to put things right as soon as possible.

It's great to hear that your interaction with our Customer Care and Payments teams has turned this situation around into a positive experience.

If you ever need Checkmyfile again, we'll be happy to have you back!

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Apr 1, 2026

Hi Dean,

Thank you for sharing your experience.

Checkmyfile returns information from all three of the credit agencies that operate in the UK (Experian, Equifax and TransUnion) to show you the most detailed report possible. 

It's great to hear that this has all paid off to create a better user experience for you! We're passionate about data transparency and love being able to show everyone the data that's out there for them.

Thanks again,

Amy
Checkmyfile

Reply from Checkmyfile

Apr 1, 2026

Hi Shiza,

Thanks for leaving us a review.

It's great to hear that we can depend on you for a recommendation! We try our best to make the process of returning your report as fast and smooth as possible, because we know how important it can be to have access to your information.

If you have any questions about your report, feel free to reach out to our Customer Service team or check out the resources in our Help Centre. We're here to help every step of the way!

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 31, 2026

Hi Winston,

Thank you for leaving us a great review.

It's always amazing to hear feedback about our Customer Service team! 

They're always on hand to help with anything from credit report queries and data disputes to log-in and tech support issues, and we're really happy to hear when their support has led to a positive outcome for someone.

If you ever need our help again, we'll be happy to hear from you!

All the best,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 31, 2026

Hi Sally,

Thanks so much for leaving a great review.

I'm so pleased to hear that you had such a positive experience using Checkmyfile. We put users first and foremost when designing our report and website, and we love hearing that this has led to a better experience!

If you ever need your report again, or if you're staying with us to grow your score, we'll be happy to have you.

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 31, 2026

Hi Gurwara,

Thank you so much for sharing your experience.

It's great to hear that you've had an easy time signing up to Checkmyfile. Our whole account creation process has been designed to make our service easy to access while maintaining our strict security measures.

It's all set up to make sure that you can view your report with us, while keeping anyone else out!

Thanks for also mentioning how much easier it can be to understand your report once all of your information is shared to one place. It's something that Checkmyfile does better than anyone else, and it's great to know how helpful it's been!

It's awesome to hear that we can rely on you for a recommendation. 

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 31, 2026

Hi John,

Thank you for sharing your thoughts.

While Checkmyfile doesn't offer a one-off payment option (at least not right now!) we do make it easy to cancel and reactivate your subscription as you need it.

That being said, we know that Checkmyfile isn't for everyone. We set ourselves apart by providing you with more detail than any other credit report - returning your data from all three credit reference agencies - and having our excellent Customer Service team and Dispute service available to you.

We're really on board with encouraging people to view and understand their credit report, whether that's through Checkmyfile, their statutory report, or a separate third-party service. The more we all know about our finances, the better placed we'll be to prevent fraud and grow our credit health together.

Thanks again for sharing. Our team is always monitoring customer feedback for ideas to make our service more convenient and accessible, so reviews like this are really valuable to us.

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Penny,

Thanks so much for sharing your thoughts.

You've pinpointed exactly what it is we aim to do! By showing all three agencies' data in one place, your Checkmyfile report will let you see what each of your lenders reports to each agency. 

This shows you everything that might come up in a credit application, as well as giving you a great vantage point to detect and correct errors and discrepancies.

Our friendly Customer Service team is also always on hand to help if you need them.

Thanks again,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi,

Thank you for leaving us a review.

I'm happy to hear that you've had a great experience using Checkmyfile! We try our best to make sure your report is easy to read and understand, while still showing you all of the information that you're there to see.

I hope you continue to have a great experience using our service.

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Sarah,

Thanks for sharing!

I'm pleased to hear that you had a great experience with Checkmyfile and found our service easy to use.

If you ever need your Checkmyfile report again, we make it simple and easy to reactivate your subscription with us whenever you need it.

All the best,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Andrew,

Thanks so much for your positive feedback!

I'm really happy to hear that you've had a good experience with several aspects of our service. We've done our best to make our report as easy to understand and navigate as possible, and we try to put the customer in control wherever we can - such as providing the option to dispute data through your account online.

We extend that philosophy to our subscription, making it easy for you to cancel and reactivate whenever you need our services. Your account will always be available to you if you need it, and you're always welcome to use the guides and articles in our online Help Centre.

Thanks again,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Andrew,

Thank you for sharing your thoughts.

We know that a Checkmyfile subscription isn't for everyone - and that's OK! There are plenty of free options for checking a credit score or obtaining your statutory report. As a company that goes all-in on data transparency, we're really happy for anyone who's doing what they can to improve their credit health.

Checkmyfile sets itself apart by offering the most comprehensive report available. We are the only service that returns your full report from all three credit agencies (Equifax, Experian and TransUnion) in one place, which is great for taking a thorough look at your finances, especially in advance of a major credit application.

It's great to hear that you had a smooth experience using Checkmyfile. If you ever do need our service in the future, we'll be happy to have you back!

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Gary,

Thank you for sharing your experience.

I'm pleased to hear that you'll be happy to use Checkmyfile again in the future. We'll be happy to have you back!

Thanks for sharing how useful and detailed you found your credit report to be. Reviews like this can really help someone who's unsure about using Checkmyfile decide whether to give us a chance.

Many thanks,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Carla,

Thank you for sharing your thoughts.

Checkmyfile has undergone a major image change in the last few years, all geared towards making the report accessible to everyone and easier to understand. It's great to hear it's all been worth it!

Whether you're staying with us to monitor your credit health or just need your report once in a while, we'll always be happy to have you back!

Best wishes,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Kasia,

Thank you for leaving a review!

It's great to hear that you've found Checkmyfile easy to use and the subscription easy to manage.

We've put the customer at the centre of our website design, trying our best to make the report as concise, clear, and easy to navigate as possible, without skipping over any of the information you need.

It's been wonderful to hear the positive impact that this has had on the customer experience.

Thanks again for sharing,

Amy
Checkmyfile

Reply from Checkmyfile

Mar 30, 2026

Hi Sy,

Thanks so much for giving a shout-out to Trevor!

We're really proud of our Customer Service team and all the support they offer, so hearing feedback like this is always amazing. I hope your dispute is fully resolved now, but if you ever need our assistance again, the team will always be here to help in any way we can.

You are also, of course, welcome to the many resources that our Help Centre has to offer.

We'll pass your thanks on to Trevor. All the best,

Amy
Checkmyfile