Charnwood Reviews 

great quality product with good sales support and advice

The stove is sleek and small, yet the amount of heat that it produces is phenomenal. I had to contact the company about the guarantee and they were great- so friendly and very quick to respond.

Friendly sales. Excellent fitting.

I was emailing Robert Stockton.
Charnwood Stoves Senior Technical Advisor. He was more than helpful and straightforward regarding all the information I was looking in relation to a particular stove.
Thank you Robert

I've bought from Charnwood for many years and like the quality of their products.

Very good service

Seems good quality but only just fitted in a heatwave so early days

What makes this company different is its team and the genuine feeling you get that they ARE there to help with any customer problem. Everyone I spoke to was friendly in advising me on the correct product for my needs. It was a pleasant but unusual experience in this new world of AI.
Very well done to all the staff.

I bought a Charnwood Skye E700D to replace a 14 year old stove which had the best pollution rating on the British scoring system. The Skye stove appeared superior because it complies with the more stringent United States EPA standard which is particularly important to me because I live in inner London where there is much concern about particulate pollution from wood burning.
The experience from the first two months is of a substantial reduction (to about 50%) in the amount of wood that needs to be burnt for a similar heating effect. That must mean less carbon dioxide released into the atmosphere to add to the published data on very low levels of particulate release.
By virtue of its automatic controls, very little intervention is needed to get the required heating output which is also supplied at a steadier rate.
In summary it is the least polluting wood burning stove that I could find, is very easy to use and gives comfortable heating with highly efficient use of fuel.

I cannot praise your company highly enough for the prompt and professional manner in which you assisted me with my enquiry recently. We have been very satisfied with your stove a charnwood country 4 mk11 which we purchased 15 years ago and it is still performing perfectly. Wouldn't hesitate to use your company in the future for spares or a new stove. 5 🌟

Really good product and service - only took a star off for a little bit of carelessness. Lovely people.

We have always wanted a wood burner.
After our research we opted for the Charnwood stove from Island Stoves. All the work from initial inspection to install and commissioning was great. The old fireplace was removed , chimney cleaned, hearth laid , surround built and install completed without mess fuss or delay. The end result is a thing of beauty! We love it !

Just received a response from 'Bob' at CHARNWOOD following a general enquiry I made, if there's an Elephant in the room, its Bob Stockton at Charnwood he never forgets and is a mind full of quality information of their stoves and products.
At the sake of repeating myself confidently purchase a Charnwood Product in the full knowledge if you have even the slightest query they are approachable with a personal response, something thats very sadly lacking in most current businesses.
The service we have had from our investment in a Charnwood multi fuel stove, it just keeps on paying dividends and shows no signs of any impending wear, one of the best decisions we made many years ago.

They listened to what I wanted and were focused on providing the right thing for me. They had a good range of stoves for me to chose from.
They did a lovely job of fitting the stove and were polite and friendly. It was a pleasure to have them in my home.

No comment on the overall experience of the project start to finish

Very friendly and informative staff, fitting was excellent, furniture and floor were covered prior to fitting and lads were polite and thorough

This is the third Charnwood stove that we have bought in recent years. Two for this house and one for our last. As our previous chimney sweep described them as the "Rolls Royce" of stoves. We completely agree.

Excellent installer (Martyn Ducker - Redruth) and a very well made stove that looks wonderful and provides lots of heat.

The fitters were excellent and the fire looks good and performs perfectly.