Finally purchased two pair of new jeans, usually I go for cheap H&M jeans or similar but I thought I was gonna go for more expensive once that holds longer. After the first day the seems in th... See more
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I bought jeans too big. Had no problem with the return and got the right size. Unfortunately, the brand label on the back had a defunct. I sent a picture and got to keep the pants whilst getting a ful... See more
Yes I am a real customer and not of these other bot ”reviewers” trashing C’est Normal. I bought a pair of the Straight Cut dark blue jeans from C’est Normals website. One of the easiest, quickest sa... See more
Extremely high shipping, added extra fees (I complained and they refunded one), but it’s been months and I never received my product and have yet to hear from them. I will change my review if they mak... See more
Hasn’t replied to negative reviews
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Ordered new Lunar collection for my…
Ordered new Lunar collection for my boyfriend bday. Recieved email said its gonna take 7 weeks. No information about it before complete the order. Okey. But after week and smth I got my payment back to my account. Asked directly on instagram whats happening. Answer was that support team will get back to me. Its been a week since message and still no answer. Dunno what to think about you guys.

Reply from Cestnormal
Magical customer support!
Had a question related to one of my orders and the service couldnt been more of a love story. Quickest answer, best service ever, now even more in love with this brand!
Thank you! New order incoming for Lunar collection! :)
Amazing products and support
Amazing products and support. Great service.
Quick and very friendly response on my…
Quick and very friendly response on my questions, excellent service!
Received the Inside Out T-Shirt and…
Received the Inside Out T-Shirt and Longsleeve. Loved both of them. After first washing they fit perfect. Unfortunately the logo was not central and crooked.
Costumer Service was absolutely amazing. They told me I can keep the "old" ones and send my new ones + extra 10% gift card for the next order. Thank you!

Reply from Cestnormal
did not match my hopes
finally ordered an item from the new collection. arrived fast - nothing to complain here. unfortunately for menthe quality does not match the prize tag. i bought a hoodie that smelled lile it has bathed in chemicals. thrown into the washing machine and got a little better but it will never become a favourite item. had some stuff on my wish list but might never re-order

Reply from Cestnormal
Sneakers 2.0
Sneakers 2.0. Just landed in my doorstep. Size and comfort perfect. Super happy cheers C’est normal.
Received help over the weekend
The customer service answered and helped me with my issue (received the wrong order) over the weekend! Super quick and helpful 😊
Lovely!
Zero complaints - clothing items great, sizes fit, quality just as it says on the tin, and customer services top notch (shout out to Andra Boboia, who also works on Sundays!)
Andra Boboia is the Man!
Andra Boboia is the Man in support who immediately helped me. I had tried for several days to take advantage of a discounted purchase. Couldn't get it right. My cards the Internets, The information I was using nothing worked !
Andra checked everything and three weeks after the failure he authorised discount . Chill Dude
Amazing customer service
When DHL managed to lose my package during shipping the C'est normal customer service was fantastic! Response time and solution was great, and looking back on earlier orders the quality and shipping have all been excellent!
Customer service helped and exceeded my…
Customer service helped and exceeded my expectations!
Love the visual design but thats all about C'est Normal.
Love the design!, but hate the quality of the products, unfortunately.
J90-GunMetal-sunglasses amazing design, a great paper box, and a sunglasses case (just beautiful-different) but the quality of the lenses - is not good. The worst thing about the lenses is when you get light behind your back, it reflects a violet color from the lenses on the side of the lenses before your eyes (crazy!). Just can't imagine who is pleased to wear them with this error?!
And with C'est Normal clothes were for me the last time I bought them a full zip hoodie collection (it was unfortunately just so low-quality clothes!) The bottom of the tracksuit became loose on the knees and butt after a day of wear, just awful. I still love the design of the clothes, and all the small details they use and think of, but would never again buy them. I now tried with sunglasses but wouldn't recommend them to anyone. Anyway, thank you Jon for all your YouTube videos and life inspiration!

Reply from Cestnormal
Quick response, helpful and friendly
Very Quick and helpful response !!

Reply from Cestnormal
Disappointed
Shop here if you know for sure that you do not need to return the product. The fit is a disaster on the women's clothes, then needed to return and the options are SEK 99 regardless of weight or return it yourself which was SEK 69. Plus I already paid SEK 50 for shipping. That was the last time I shopped at C'est normal,

Reply from Cestnormal
Best customer service I’ve experienced…
Best customer service I’ve experienced in a long time.

Reply from Cestnormal
The customer service has been super…
The customer service has been super fast and nice. Thanks c'est normal <3
Greate service from support
Greate service from support! Fast answers and grate solutions! Highly recommend!
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