Wilson Plumbing and Heating Ltd Reviews 

474
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, helpful, and efficient during every single service visit. People deeply appreciate the prompt arrival times and the clean, tidy manner in which all the plumbing work is completed. Consumers also note that office communication is fantastic, providing helpful annual reminders and seamless coordination from start to finish. Many reviewers express complete satisfaction with their new boiler installations and regular maintenance services performed over the years. They are always happy to recommend these trustworthy professionals to anyone needing reliable plumbing and heating assistance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional team... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased we found Wilson Plumbing and Heating. From seeing a leaflet to checking the webiste, to Craig coming out to quote and alert us to some things that needed urgent attention, to Nick and Lewis... See more

Rated 5 out of 5 stars

Absolutely brilliant service . Lauren in the office is a super star so efficient and pleasant total pleasure to deal with. Paul the fitter arrived on time to the second , with paper boot covers con... See more

Rated 5 out of 5 stars

Wilson Plumbing installed our new boiler two years ago along with a Hive thermostat system. Paul came out to do its annual service. Cleaned the internal parts, checked its efficiency and checked the t... See more

Rated 5 out of 5 stars

Fantastic service, very fast response with Craig Wilson responding to our heating problem within hours of asking for assistance. Craig diagnosed our problem and gave us options to consider within a sh... See more


Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. Heating Contractor
  4. Plumber

Written by the company

Wilson Plumbing and Heating specialise in domestic and light commercial heating including: servicing, repairs, maintenance installations and landlords certifications. We have experienced, qualified, highly trained engineers working with natural gas, oil, LPG, under floor and warm air heating. Established for over 30 years, the Wilson Plumbing and Heating engineers are a team of highly trained, quality, reliable, experienced trustworthy professionals. We pride ourselves on immaculate housekeeping, excellent customer service, good communication and competitive pricing. Our team offers an extensive range of works including energy efficient oil, LPG and gas boiler replacements, central heating installation, system design, boiler and heating repairs, gas and oil boiler servicing, gas fire installation, service and repair, landlords gas certification, caravan and park home safety certification and system flushing /power flushing. New boiler installation guarantees of up to 12 years - gas boilers are hydrogen blend ready. Our business and engineers are Gas Safe and OFTEC registered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

474 reviews

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No recent history of asking for reviews

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4.8

All reviews

(474)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Help needed urgently

We had the gas capped off due to a leak.
Needed a plumbing company urgently and contacted Wilson’s and they came within 2 hours.
They found the problem and provided options, costs and pros and cons for my consideration. I decided on a new boiler and they got the gas back on and they reorganised so they could start the installation later the next day.
It was completed within 6 hours and the work was professionally completed by competent and friendly staff.
Fantastic service and I would definitely recommend and use them again.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Came for a service

Came for a service, we required a new boiler! Manager came and did home visit same day.
This was reasonably priced and Wilson’s could complete installation within a couple of weeks.
Fantastic service, had a variety of options of payment offered, and promptly fitted.
Installation took the day to complete as expected, everything was explained before leaving.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Good professional company

After giving an accurate quote, Wilson plumbing arrived on time and worked efficiently and completely. The finished job is very good, pipe work is straight which I like. I will use them again and would recommend them to anyone.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

On time, efficient, pleasant and clearly competent. Tidy workers who cleared up properly after the job. Reasonably priced. Highly recommended.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy with this company!

Extremely happy with this company!
Thanks to Craig, Nick & his team who installed a complete new central heating system for us. The whole process was faultless from start to finish, great work done on time at the price quoted.
Professional, friendly, reasonable prices & reliable service, we will definitely use Wilson Plumbing & Heating in the future.
Highly recommended!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

So impressed with the customer service, speed of which a new boiler replacement was undertaken and the cleanliness of the finished job. Honestly cannot fault them. I will be using them for all future works and will recommend to anyone for any boiler service/repair. Keep it up

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Have dealt with this company for 10…

Have dealt with this company for 10 years and have always received excellent service. The installation on my new boiler was done within 2 days with the minimum disruption to us. The engineers were very polite and professional. Ross and Lewis did an excellent job and would recommend very highly.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Five star service

Wilson’s came out today to service my boiler, so efficient and professional. The engineer Paul Thompson was excellent, I would highly recommend Wilson Plumbing and Heating 5 star service.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Recently had a new Boiler installed…

Recently had a new Boiler installed after our water tank had broken. This company were amazing. I cannot rate them highly enough. Customer service and swiftness to assist made it a seamless process for us.
They are incredibly clean and tidy, any mess that was made was cleaned up without a trace.
We will use them again in future for plumbing needs and would highly recommend them to anyone looking for plumbing or boiler works.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Great company contacted for service on boiler Paul engineer was there same afternoon great lad explained everything as well,I recommend them highly..!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Replacement of Combi Boiler

I had my combi boiler replaced by Wilson Plumbing and Heating on 31st January 2024. Everything was absolutely perfect from the initial quote to the finished job. Ross came to fit the new boiler at exactly the time we were told he would be here. He worked non stop until the work was complete and everywhere was cleaned and tidy. Total respect was shown to our property throughout the whole process. My boiler is working perfectly, and my house has never been so warm. I can highly recommend Wilson Plumbing and Heating if you are needing a new boiler and unsure who to choose. You will not be disappointed.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Can’t praise this company high enough

Can’t praise this company high enough , had a major heating breakdown, within 24 hours that had installed a new boiler and got our heating going , thank you to Craig Nick and team for your quick response

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. We have been regular customers of Wilson Plumbing & Heating Limited since moving to Redcar. They have done great job replacing our radiators and kept elderly boiler going for as long as possible.

Very responsive when there is an urgent problem. Talked us through the options with clear up front pricing.

We had a new boiler installed and I could have not been happier with the service. Engineer arrived on time and completed the work quickly and efficiently. A good care has been taken to protect the area and thorough clean up after the work completed.

The prices are very reasonable, particularly factoring in quality of work and customer service, which makes the experience pretty much stress free.

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Found out about Wilson heating from a…

Found out about Wilson heating from a neighbour a few years ago. Used for boiler service since . Just had a new hive heating system installed as my old controller was outdated excellent service would certainly recommend

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Replacement of 17 year old boiler

Used Wilsons to replace our 17 Yr old boiler. From the survey by Craig to the actual installation by Ross and Steve we were very happy with the whole process. Communication was excellent and all our questions were answered promptly. We were very happy with their timekeeping. Installation went very smoothly with the new system working well and a useful information pack provided.

6 March 2024
Unprompted review

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