Amir was very friendly, he explained all the options fully and was able to give enough information to enable me to make an informed decision. The next steps were very clear and his after service foll... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a good experience from the first person we talked (Millie) she then passed us onto (Katy) who led us through the process professionally and patiently she was more than helpful. We then pas... See more
Company replied
Craig was friendly and knowledgeable. He helped me review my current policy and made adjustments as required. Excellent customer service throughout the phone call. Documents came through via email... See more
Company replied
It was calming and friendly voice from Scott Gibson.He always explained it clearly to me if I didn’t understand the question and He calmly repeat the question and he calmly wait for my answer.Reward... See more
Company replied
Company details
- Business Insurance Company
- also in
- Insurance Broker
- Key Man Insurance Company
- Life Insurance Agency
- Personal Insurance Company
- Shareholder Protection Company
Written by the company
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Written by the company
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Contact info
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, United Kingdom
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mishel whom i spoke with was amazing
Mishel whom i spoke with was amazing, very professional , informative and answered all my queries .
excellent customer service!
12 October 2026
Jessica was very knowledgeable and…
Jessica was very knowledgeable and really helpful when I was choosing the appropriate life cover. I would highly recommend.
8 October 2026
Amir was excellent
Amir was excellent. He explained everything via teams really well and his customer service is exceptional. I will definitely pass Amir details on.
8 October 2026
Unprompted review
Life insurance renewal
I’ve just renewed my life insurance and dealt with Scott. He was so helpful and friendly and has found me an even better deal than before. Really pleased with the service I received. Would 💯 recommend this company 😃😃😃
6 October 2026
Unprompted review
Very easy to apply
Very easy to apply, the representative Amir was extremely helpful and explained everything in detail and was very professional.
25 September 2026
Reply from Caspian Insurance
Thank you so much for the lovely review! We're delighted to hear our advisers could help.
using caspian for over 5 years
I’ve been using caspian for over 5 years. Very good service at every stage. Cannot fault them.
1 October 2026
Reply from Caspian Insurance
Thank you for the fantastic feedback! Providing great service is what we aim for, and it's wonderful to know we hit the mark for you.
Thanks to Taylor for making the whole…
Thanks to Taylor for making the whole process simple, informative and tailored
9 September 2026
Reply from Caspian Insurance
What a lovely review — thank you! We'll pass your kind words on to Taylor. It was a pleasure to help.
Amazing customer service and very…
Amazing customer service and very straight forward. Katy is fab!
30 September 2026
Reply from Caspian Insurance
Thank you for the fantastic feedback! Providing great service is what we aim for, and it's wonderful to know we hit the mark for you.
Excellent service
Excellent service, saved us a quote a bit, the account manager was very helpful and knowledgable
30 September 2026
Unprompted review
Reply from Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Katy was really helpful
Katy was really helpful, thoughtful and helped me make the right choice with my Life Insurance
29 September 2026
Reply from Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Charlotte was incredibly helpful and…
Charlotte was incredibly helpful and went above and beyond to help me secure life insurance in a difficult situation. I’m very grateful for her support, professionalism and determination throughout.
29 September 2026
Reply from Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with Charlotte. We really appreciate your support.
Great customer service from Nathan
Great customer service from Nathan
His communication skills and attention to detail was amazing.
29 September 2026
Reply from Caspian Insurance
We're thrilled you rated us excellent! Nathan will be so pleased to hear this. Thank you for choosing us.
Poor follow up
Initial appointment 4 years ago was great, got a good deal with LV.
Due to review in 2026 as per their policy, to call customers to ensure they are happy with the current product and to see if can get a better deal.
Sadly had two planned appointments and they didn’t bother to ring.
Very disappointing service, go direct avoid using Caspian.
29 September 2026
Unprompted review
clear and concise explanation
24 September 2026
Reply from Caspian Insurance
Thank you so much for the lovely review! We're delighted to hear our advisers could help.
Good communication, friendly, make customers feel listened to, honest and valued when asking questions
Good communication skills , friendly, make customers feel valued and cared for, had time to explain
23 September 2026
Reply from Caspian Insurance
Thank you for the fantastic feedback! Providing great service is what we aim for, and it's wonderful to know we hit the mark for you.
Reply from Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Reply from Caspian Insurance
Thank you so much for the lovely review! We're delighted to hear our adviser Katy gave you a great service, we will pass on the feedback.
Amir was very friendly
Amir was very friendly, he explained all the options fully and was able to give enough information to enable me to make an informed decision.
The next steps were very clear and his after service follow up was prompt and informative.
24 September 2026
Reply from Caspian Insurance
Thank you for the fantastic feedback! Providing great service is what we aim for, and it's wonderful to know we hit the mark for you.
Very patient with me waiting for me to…
Very patient with me waiting for me to have contacted my old insurers. Easy, straightforward process, very personable and also was a decent amount cheaper than my previous cover. Very happy.
23 September 2026
Reply from Caspian Insurance
Thanks for taking the time to leave us 5 stars! It's great to know you had such a positive experience with our team. We really appreciate your support.
Reply from Caspian Insurance
Thank you for the fantastic feedback! Providing great service is what we aim for, and it's wonderful to know we hit the mark for you.
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