Casinomeister Reviews 

214
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Dear Readers 👋, Each time I submitted a complaint to Casinomeister, they took it very seriously comparatively to some other platforms. Even if they receive thousands requests, they... See more

Company replied

Rated 5 out of 5 stars

I would like to express my sincere gratitude to the Casinomeister team for their professional help and support. The team responded quickly, paid close attention to every detail, and guided me throu... See more

Rated 5 out of 5 stars

A great source of knowledge on all things casino-related for over 20 years, a place where only the most trusted casinos are recommended for players, and help is offered via a great Player Arbitrat... See more

Rated 1 out of 5 stars

A terrible site, Beware don't say anything bad against the fraud and corruption and deceit and the cheating in gambling as the owner gets money from casinos and is affiliated to them. Any negative r... See more

Company replied

Company details

  1. Gambling Service
  2. Casino
  3. Gambling House
  4. Online Casino or Bookmaker

Written by the company

Online casinos that you can trust. Casinomeister provides online casino and gambling information and is considered the top watchdog of this industry.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(214)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I dont post here but sometimes I read…

I dont post here but sometimes I read news and updates on the casino industry. I find the owners ok but sometimes needlessly rude to other people...sort of offputting.

The members here are incredibly clique like. There are like 10-15 of them who are all in this little clique and like to gather like flies and attack people.

When I first started reading the forum this made me not want to post and I think ive posted 3 times in 4 years.

All of the threads get derailed by these guys who post for 'likes' instead of real content.

I think I will distance myself from the forum as I dont really get any content anymore and the threads are just full of this clique trolling and derailing.

The forum has really went downhill the past year or two and I see they lost a tonne of regulars because of it.

19 September 2022
Unprompted review
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Reply from Casinomeister

Hi Gina,

I'm really sorry you have had this experience. I am not sure if you are aware, but I am always available if you're having issues with any groups of folks you feel are cliquish. It is a massive forum, and I can't possibly follow all of the threads, but if are ever made to feel uncomfortable, I have an open door policy where you can let me know what's on your mind.

I've run this forum for 24 years, and yeah - it can - like any forum - get a little cliquish. But it is a very dynamic forum and some groups of folks come and go and mix it up as well.

I am the owner, and I am glad you feel that I'm ok. :) But if I appear to be rude to anyone, please feel free to let me know about that since I try not to give people any grief. :)

I hope you come back, and perhaps you can find like minded people in the forum that will place you in your comfort zone. Believe me, there are a lot of really good people there. :)

Cheers!

Bryan

Rated 5 out of 5 stars

The incredible service at Casinomeister

To put it simply, this company is doing God's work when it comes to providing a voice and force behind casino/customer disputes that would otherwise get overthrown by the often questionable tactics that are used by casinos in an attempt to thwart players of their winnings.
I thought that all hope was lost after I provided a casino with all reasonable documentation and was still denied my withdrawal. I then forwarded my case to the people at Casinomeister and within 72 hours, I got a verification email from the casino and the funds in my bank promptly after!
If you have on ongoing dispute with a casino and believe that you're being treated unjustly, then contact Casinomeister and they'll do everything they can to help.

5 September 2022
Unprompted review
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Reply from Casinomeister

Hi Matthew,

I'm glad everything worked out for you. Max and Gourdfollower do an amazing job, which yes - borders on the supernatural. Thank you for your kind comments. I am glad we were of service to you. :)

Cheers!

Bryan

Rated 4 out of 5 stars

LeoVegas balance recovered

It took awhile, but it did get resolved. Was able to recover the remainder of my balance. They were able to contact their internal individual while I only have access to the chat. I believe this did help speed up the process

11 August 2022
Unprompted review
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Reply from Casinomeister

Hi Ed,

Thanks for your comments. I am glad we were of service for you and that everything worked out. :)
Sincerely,

Bryan

Rated 5 out of 5 stars

Negative reviews on casinomeister - can these be trusted?

I can see that there are several extremely negative comments on casinomeister. Having been a member there since 2006 I can boldly say that this site is legit, useful and helpful but why should people believe me? I suggest that those who claim they had been mishandled by casinomeister display links to the site to show they are not flaming the site. Bryan, the owner of casinomeister, might also do the same to show he and Max Drayman have been fair.

Readers will likely find the threads amusing and can jude for themselves which side is right.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Extremity professional

Extremity professional, well-intentioned, and fair. They go out of their way to do a good thing and bring resolution to difficult situation‘s.

These are great people.

21 June 2022
Unprompted review
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Reply from Casinomeister

Hi Charlie,

Thank you very much for your kind words. It means a lot to me and my staff.

Cheers!

Bryan

Rated 1 out of 5 stars

If you do not follow the Main Stream…

If you do not follow the Main Stream Brainwashing narrative YOU will not be welcome here.

The Members do gang up on and Insult new members, while flaming them to respond erratically and when they do you get banned.

It will serve you if you are a brainwashed fool stuck firmly in the system.

You may not know my name here but I assure you I was a member and banned after PM another member talking about how CS is run.

They obviously monitor PM.

They don't like Truth or the real reality of how the real world is, they rely on propaganda not real life experiences.

13 June 2022
Unprompted review
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Reply from Casinomeister

Hi Sean,

I don't really understand your review. Are you sure you are reviewing Casinomeister? It sounds like something else. Are you implying that someone is monitoring private messages at Casinomeister? Sorry, that is impossible since those messages are encrypted. CS? Propaganda? Truth? It seems you are reviewing an experience from somewhere else.

Sincerely,

Bryan

Rated 5 out of 5 stars

THE BEST!

THE BEST!! Took months to get a payout before I contacted casinomeister / literally in the space of a few days they got me my payout !! Super supportive and took care of it right away ! Simple easy and successful! What a wonderful service !! THANK YOU !

12 June 2022
Unprompted review
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Reply from Casinomeister

Hi Keela!

I'm glad we were of service to you! Thanks for the nice comments and review. :)

Cheers!

Bryan

Rated 5 out of 5 stars

Casinomeister

I've visited this site a few times for help with casino issues. They have always tried their best to assist me at all times. They act swiftly and with courtesy.

4 June 2022
Unprompted review
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Reply from Casinomeister

Hi Debbie -

Thanks for your support! Much appreciated! :)

Cheers!

Bryan

Rated 5 out of 5 stars

Casinomeister is Legit and Extremely Competent

I have used their arbitration services several times. They are so helpful and are eager to help those in need of assistance! I highly recommend them!!!

23 March 2022
Unprompted review
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Reply from Casinomeister

Hi D. Stevenson! Thank you for the kudos! Much appreciated!

Cheers!

Bryan

Rated 5 out of 5 stars

A very friendly and easy process! Thank you!

The casino I played at did not want to pay my winnings without getting somewhat intrusive and very personal SOW documentation.
A BAP at Casinomeister solved the case within 24 hours and my money is already on its way from the casino.

A very friendly and easy process! Thank you!

21 March 2022
Unprompted review
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Reply from Casinomeister

Hiya Knut!

I am glad we were of service to you. Thank for the review :)

Cheers!

Bryan

Rated 5 out of 5 stars

I was unable to collect my winnings…

I was unable to collect my winnings from an online casino, I contacted Casinomeister and within about a week I received my money. They were fast, informative and efficient. I recommend anyone having trouble collecting their winnings contact casinomeister they are awesome.

3 March 2022
Unprompted review
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Reply from Casinomeister

Hi Sharon - thank you very much for your kind words. I am glad things worked out for you. :)

Cheers!

Bryan

Rated 5 out of 5 stars

I struggled to get my money from Casino…

I struggled to get my money from Casino for more than 2 weeks and looked everywhere where i can ask help or advice and heard casinomeister.
I explained everything about my situation and they solved my situation within 2 days and things got chill.
I am really thankful for this website and they are the best.

14 February 2022
Unprompted review
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Reply from Casinomeister

Hiya Jack!

I'm glad we were of service to you and that all worked out. Thanks for the kind words!

Cheers!

Bryan

Rated 5 out of 5 stars

I was already a member of Casinomeister…

I was already a member of Casinomeister forum for several years, enjoying reading about safe online casinos, and rogue ones. Unfortunately, l ran into problems with a withdrawal from a casino, and I put in a complaint with max. I had been trying to resolve the issue myself, but in the end I needed help. Max was quick to act as a go between the casino, and me. With his help, my withdrawal issue was resolved in no time! Thanks max, Casinomeister, and keep up the excellent work!

14 February 2022
Unprompted review
Casinomeister logo

Reply from Casinomeister

Hi Paullette!
Thanks for the kind words. :) I am glad we were able to assist you with your withdrawal issue. And I really appreciate the fact that we have members like you. Thank you.

Cheers!

Bryan

Rated 5 out of 5 stars

Withdrawal amount LeoVegas.it

Within a month "casinomeister.com" solved my situation. I can only thank Max and his team for the excellent work they have done. They solved the problem very quickly. I would recommend anyone with late payments to visit this site! Max Drayman was absolutely excellent.

15 December 2021
Unprompted review
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Reply from Casinomeister

Thanks, LeChiffre! I am glad we were able to help you out. Thanks for the kind words. :)

Cheers!

Bryan

Rated 5 out of 5 stars

Casinomeister I like to thank the…

Casinomeister I like to thank the support I was given when I had asked for help on a casino withdrawal this was much appreciated and issue was resolved keep up the good work casinomeister thanks nightfox 👍

27 November 2021
Unprompted review
Casinomeister logo

Reply from Casinomeister

Thank you Nightfox - and I really appreciate your kind words. Cheers!
Bryan

Rated 5 out of 5 stars

I have been waiting over two months for…

I have been waiting over two months for my winnings from Planet 7. In less than a week after stumbling on Casinomeister, Tawni has the ball rolling! I am so grateful! I can’t say enough about how amazed I am that she got this going so quickly! I would advise anyone with delayed payments to go to this site!! Tawni has been absolutely fantastic!!

22 October 2021
Unprompted review
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Reply from Casinomeister

Hiya Judy!

I am glad we were of service to you. Thanks for the nice comments. :)

Cheers!

Bryan

Rated 5 out of 5 stars

they are the best

my experience with Casino Meister has been beyond expectations. they are the best . and Max is very nice and helpful . thank you again

14 October 2021
Unprompted review
Casinomeister logo

Reply from Casinomeister

And you're welcome, Steven. I am glad we have been of assistance to you. Cheers!

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with, helped me sort out a problem promptly, 5 stars

6 October 2021
Unprompted review
Casinomeister logo

Reply from Casinomeister

Hiya Nyah! And you are welcome - I am glad you have found us to be helpful. Cheers!

Bryan

Rated 5 out of 5 stars

GREAT

Excellent results had thru the PAB service of CasinoMeister. They helped me a lot to cash out from a casino which was stalling for months. I can spend only nice words about them, in fact I also reccomended them to 2 other players, who were helped as well.

10 September 2021
Unprompted review
Casinomeister logo

Reply from Casinomeister

Hiya Orion!

Thank you very much for your appreciative comments. We try our best to solve player issues, and Max has more experience doing this than anyone else in the online casino industry. I'm glad this worked out for you. :)

Cheers!

Bryan

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