Carpet was measured incorrectly - Time to install delayed. Date was set to install later - E mail the day before said, "sorry it will be a week later." Store manager was slow to answer my calls.... See more
Company replied
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See what reviewers are saying
We worked with a wonderful sales associate, Lyn. He helped find carpet close to the color we had used a few years earlier. We were able to request the same installer, Jesus. He did a great job in... See more
Company replied
We were long-time renters (meaning, no recent experiences with buying flooring) prior to recently becoming homeowners. After checking out carpet and LVT options at the big box home stores, stopped in... See more
Company replied
We were selling our home and needed some new carpet put into the basement. Turn around time was quick as we needed to get into the market! Bloomington Carpet One was helpful, had good stock choices,... See more
Company replied
Company details
Information provided by various external sources
We are locally owned and have been in business since 1989 We offer free estimates (and will refund the $$ other Companies charge) Have the guaranteed lowest total installed pricing We are part of the largest flooring buying group in the world Offer lifetime installation warranties Offer the industry's only "Healthier Living Installation" 22 years rated A+ with the Better Business Bureau Large selection of carpet, hardwood, laminate, luxury vinyl tile (LVT), and more!
Contact info
503 American Boulevard West, 55420, Bloomington, United States
- 952-881-6970
- matt@bloomingtoncarpetone.com
- www.carpetonebloomington.com
4.1
Great
76 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Simple to get in touch and place order
Simple to get in touch and place order. Their staff is always in hurry.
3 June 2022
Unprompted review
To make it simpler for your site to get…
To make it simpler for your site to get to your expert work and make me your fan, I generally need your help. The site's illustrations are no better, however so please thank you for improving it.
19 January 2021
Unprompted review
Bloomington Carpet One you are amazing
Bloomington Carpet One you are amazing! Landry was amazing to work with, educated us to the right carpet for our family. The installers were great, on time and very professional. Thank you Bloomington Carpet One!
16 November 2019
Unprompted review
Great experience
I had a great experience with Bloomington Carpet One. The sales person was very helpful and we were able to quickly find a carpet that met our needs and was available in the time frame we needed it in. The installation was done to meet our schedule which was very helpful since we had multiple projects going on. The installers were excellent. They were very conscientious -- in removing the old carpet, installing the new with no seams showing and in cleaning up after.
18 October 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks so much for your business and the kind words, we really appreciate it!
Bloomington did an excellent job.
30 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks, John!
I had to get a carpet on short notice…
I had to get a carpet on short notice for a room that had flooded. I brought in an old sample to match, and though there was no exact match to the 12-year-old sample (no surprise), the whole team in the store worked to help me come up with something that matched well and was in my budget. It is so much better than my original idea! They came out to measure my room on the day I walked into the showroom and they had it delivered and installed on the day I needed it.
I would have no hesitation to work with them again. Great service!
17 August 2018
Unprompted review
Reply from Bloomington Carpet One
We're glad we were able to get your new flooring that was a close match to your old carpet after the flood! We also look forward to working with you again.
Very Good Company to work with.
Good products (carpet and tile), good carpet installers, excellent tile installer and very good sales person.
16 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks, Patricia and Carlie!
Knowledgeable staff
Knowledgeable staff, lots of flooring choices, carpet layers efficient and did a good job cleaning up after the installation.
15 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks for the 5-star review! We hope you enjoy your new installation for many years to come.
Raving fan.
Excellent experience from in home carpet consultation, and room measurements, to carpet selection and project quote. Order was placed and carpet was available within 8 business days. My project included all living areas on 1st and 2nd levels. The installers completed the job in 2 separate visits per our request with no additional trip charge. Installers were on time, polite, and cleaned up, hauled all debris away. Workmanship was great. Excellent experience. I am a raving fan.
14 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thank you, Shelley! We're so glad you're very pleased with our services and installation! We hope you enjoy your new carpets for many years to come, and please don't hesitate to ask if you have any questions. Thank you again.
Can always count on Lyn at Bloomington…
Can always count on Lyn at Bloomington Carpet One to help us choose the right floor at the right price. Installation was done with great care and attention to detail. We have several floors to address in the future, and we wouldn't think of going anywhere else!
13 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks, Carol! Please let us know if you need anything else. We hope to work with you again!
You did everything you promised and…
You did everything you promised and made it easy for me to choose blinds. Steve measured and had good samples and the blinds arrived in 4 weeks. The installer was accommodating and efficient. Very pleased with the service and the product.
13 August 2018
Unprompted review
Reply from Bloomington Carpet One
Hi, JoAnn. Thanks for the kinds words!
We love our new carpeting
We love our new carpeting! The color is better than we thought it would be!
But mostly I would like to commend the installers, they were real professionals
and the work was perfect! One was named Jesus, do not know his brother's
name.
12 August 2018
Unprompted review
Reply from Bloomington Carpet One
Hi, Mary. We're happy to hear that everything went smoothly! Thank you for taking the time to leave this review. We hope that you enjoy the new carpet.
Satisfied customer
Lyn R was great to work with. Prompt estimate and offered options in multiple price points. Installation went quickly, and my carpet looks great.
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks for taking the time to leave this review. We're glad to hear that everything went smoothly!
Very happy with Bloomington Carpet One…
Very happy with Bloomington Carpet One - they came on time, installed well and even helped me move a bed back into place!! I was impressed with how quickly they could do my install.
Thanks!
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks for taking the time to share your experience, Lisa. We're so glad to hear you were impressed with our services, and we hope you enjoy your new installation for many years to come.
Thank You
They had a great selection of the product we wanted at a fair price.
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thank you, Rodney! We're so glad to hear you were pleased with our selection and fair pricing.
As long as you realize that these kinds…
As long as you realize that these kinds of products, and services do not happen over night, you should be completely satisfied. It was a totally pain free process.
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thank you for the 5-star review, Valerie.
Carpet was measured incorrectly + other problems
Carpet was measured incorrectly - Time to install delayed.
Date was set to install later - E mail the day before said, "sorry it will be a week later."
Store manager was slow to answer my calls. Very little coordination between employees.
Poorly managed store - Recommend people shop elsewhere for carpet.
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Your carpet was measured incorrectly, it was a human error. I felt badly about about it but there wasn't much we can do immediately when it is a special order product. We reordered, set a new date, and completed the project as quickly as we could, and on the date that you chose. I responded to your initial email within minutes, and subsequent phone calls just as fast. After our last phone conversation you said you were pleased with the end result. You asked for a 20% discount and I gave you a larger one than that for the inconveniences. Please call me anytime if this isn't accurate, as I feel we went above and beyond with our service. We appreciate your business, I am sorry it didn't go perfectly from the start. Matt Fuchs, Store Manager - 952-698-0841
The installers who came to my home are by far the best in town
The installers who came to my home were so professional and respectful. Did a fantastic job! My carpet is beautifully installed especially given the pattern they had to deal with! I would highly recommend this crew to anyone. Completely trustworthy, kind and happy to be on the job, which is rare these days. They were 5 star in my book!
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks for the 5-star review, Molly! We really appreciate you taking the time to share your experience you had with our team, and we hope you continue to enjoy your new carpet for many years to come.
Responsive to our needs
Responsive to our needs. Great pricing, excellent service. Would definitely use again and recommend to others.
10 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thanks for the 5-star review and recommendation, Judy! We hope you enjoy your new installation and we look forward to working with you on your next home project.
Very prompt and friendly service
Very prompt and friendly service. Carpet was great!
9 August 2018
Unprompted review
Reply from Bloomington Carpet One
Thank you, Evan! We hope you continue to enjoy your new carpet for many years to come.
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