Ramtown Carpet One Floor & Home Reviews 59

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

As some distance as I might be involved, this was a incredible paintings, but now i am absolutely happy with you. You assisted me with getting your management returned once more clearly quickly. Profo... See more

Rated 3 out of 5 stars

Beautiful rug! The saleswoman, Nancy was courteous and helpful. Ramtown Carpet provided excellent workmanship measuring and laying the carpet. Unfortunately, there was an extremely long wait to have... See more

Company replied

Rated 3 out of 5 stars

My family is exceptionally amped up for your astonishing and remarkable administrations however I am baffled because of your excessive cost in any case your administrations are extraordinary.

Rated 5 out of 5 stars

I recently had luxury vinyl plank installed by Ramtown in my kitchen. I cannot praise this establishment enough. From Pam MaKay in the showroom to Tom who managed the job to the very professional an... See more

Company replied

Company details

  1. Flooring Contractor
  2. Carpenter
  3. Furniture Store
  4. Handyman
  5. Window Treatment Store

Information provided by various external sources

Ramtown Carpet One Floor & Home invites you to come visit our store and choose from thousands of styles from our best brands of Carpet, Hardwood, Ceramic Tile, Bamboo, Cork, Laminate Floors and more. Come see our most durable flooring brands that come with a minimum of 25 years of wear coverage or your welcome to purchase a remnant and take it home with you. At Ramtown Carpet One we combine the buying power of 1000 store and the personal service only a local small business can provide to give every customer the best value and experience possible.


Contact info

3.7

Average

TrustScore 3.5 out of 5

59 reviews

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Rated 4 out of 5 stars

As some distance as I might be…

As some distance as I might be involved, this was a incredible paintings, but now i am absolutely happy with you. You assisted me with getting your management returned once more clearly quickly. Profoundly advised

6 January 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Ramtown!

I recently had luxury vinyl plank installed by Ramtown in my kitchen. I cannot praise this establishment enough. From Pam MaKay in the showroom to Tom who managed the job to the very professional and talented installers...they get 5 stars! Low key, knowledgeable and caring.
They pay attention to every detail. They aren’t happy unless the customer is happy. I highly recommend this store.

14 December 2017
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

Hi Carol, thank you for taking the time to leave this amazing review! We are so happy to hear that you enjoyed your experience with Ramtown Carpet One, and please don’t hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Ramtown Carpet One is the best

Ramtown Carpet One is the best. The staff couldn't have been more helpful. Their knowledge of their product line made the shopping experience easy and fun. And the installers were great. I highly recommend Ramtown Carpet One to anyone looking for new flooring. John D.

14 November 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

We're so happy to hear that you loved working with our amazing team, John. If you have any questions or need anything else please don't hesitate to let us know!

Rated 5 out of 5 stars

Ram town carpet did a wonderful job on …

Ram town carpet did a wonderful job on my new floors in the basement and the carpet upstairs. They are a highly professional company with great knowledge and ideas on home decor. I would recommend them to everyone

7 November 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Thank you so much for taking the time to leave your feedback, Kate! We are thrilled you had a pleasant experience with our staff. It was a pleasure working with you and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Loved ramtown

Everyone at ramtown carpet was such a pleasure to work with. They were extremely helpful with the different types of Capet and what would work best with my house. They came out to measure and when talking about carpet I mentioned I was repainting. When I went to the store to look at other carpets they had picked out a couple paint samples that would work with the carpet we chose. The installers were extremely professional and hey worked all day and night installing my carpet. I highly recommend ramtown carpet. I loved my entire experience with them. Thank you ramtown

6 November 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Thank you so much for taking the time to leave a great review, Michelle. We're always happy to go above and beyond for our customers so we're so glad you're pleased with your recent experience. Please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Excellent Services

Excellent Services - Extremely knowledgeable and great selections

6 November 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Thank you for the kind words! Please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

pleasant experience

Such a pleasant experience from sales to measuring to installation.

31 October 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Thank you very much for the great review, Alice and Tom! We appreciate your kind words and we look forward to working with you again!

Rated 5 out of 5 stars

Ramtown Carpet is the best!!

Love dealing with Ramtown Carpet for our flooring needs. Quality products !! Pam and the girls are so knowledgeable and can answer all questions. Tommy came several times to check on the job as it was being done. Very easy and pleasant to work with. The 2 installers also were very nice.
For quality & Service Ramtown is the best!!

8 October 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Thank you for taking the time to leave this review, Frank! We always aim to provide our customers with quality products and a top notch experience and are so happy you experienced that. We look forward to working with you in the future!

Rated 5 out of 5 stars

Ramtown Carpet did a great job with 3 …

Ramtown Carpet did a great job with 3 bedroom carpets, a hallway tile install, and a hardwood refinishing. Tom was especially helpful in choosing the stain for the hardwood floor, which coordinated well with the hallway tile. I would definitely recommend Ramtown Carpet for your flooring needs.

6 October 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

We're so happy to hear that you are loving your new flooring, Laura and Ed. If you need anything else please don't hesitate to let us know!

Rated 5 out of 5 stars

Friendly and knowledgeable customer …

Friendly and knowledgeable customer service! Flawless installation! Highly recommended!

27 September 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Thank you for your kind words and excellent feedback, Alison and Chris! We are very blessed to have a knowledgeable team here at Ramtown Carpet One. It was a pleasure working with you - please let us know if we can do anything else!

Rated 5 out of 5 stars

Great customer service

Great customer service. Dealt with manufacturer on warranty issue. Great install both times.

28 April 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Hi Joseph, thank you so much for your positive review! We are so happy to hear that our team provided excellent service and a great installation experience! We appreciate your feedback and hope to work with you again in the future!

Rated 5 out of 5 stars

Satisfied Customer

Everyone at Ramtown Carpet was courteous, knowledgeable and kind. Our salesperson Pam did a great job measuring and presenting options for us to choose from. Tom, who oversaw the installation came to our home and made sure everything ran smoothly and was done correctly. Cesar and Victor were GREAT installers and so kind and competent. The only hitch was that one carpet did not come on time, but, Pam kept calling them and keep us informed the arrival.
We had a good experience with Ramtown Carpet and would not hesitate to use them again and recommend to our friends.

31 March 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Delores, thank you for taking the time to give us some feedback. We are very thrilled to hear that Pam, Tom, and the rest of our team were able to provide you with such an excellent experience. We really appreciate your kind words and hope to with you again soon!

Rated 5 out of 5 stars

Exceptional service!!!

Thank you for making the purchase of our new carpet easy, affordable and best of all beyond exceptional looking. With a true caring, friendly, honest and professional attitude I would not hesitate to use Ramtown Carpet again and refer them to anyone in the market for updating their carpet!! The entire team was fantastic!!!!

22 March 2017
Unprompted review
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Reply from Ramtown Carpet One Floor & Home

Hi Angelo, thanks for the positive review! We love to hear that you enjoyed working with our team. We always aim for a top notch experience. Enjoy your new carpet, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Very Pleased

From the time we met Nancy at the Home show at Brookdale CC we have been happy with the attention we have received. The girls spent time with us to pick out the best floor, type & color for our kitchen renovation.
Nancy kept us informed about price and instillation.
Tom provided us with a great installer, Tom also, who did a fabulous job putting down our chosen product.
Tom was very attentive during the instillation by not only coming to the house during the instillation but also to inspect the job after it was completed.
We are VERY PLEASED with our new floor
Betty Baker

17 March 2017
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

We appreciate the kind words, Bruce and Betty. We pride ourselves on offering quality products and exceptional customer service to everyone who walks through our doors. We know that you will love your new floors and hope to work with you again!

Rated 5 out of 5 stars

Ramtown Carpet

From picking out all of the great choices with the staff, to Tommy who is great at measuring and customer service, and finally the 5 installers that came on time , were very polite , very careful and were like machines installing an entire house with moving furniture , ripping up old carpet , installing the new carpet, then putting everything back where it belonged. I was amazed and to say the least very impressed. I totally recommend this place of business.

28 February 2017
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

Karen, thank you for taking the time to write a review. We're glad that you enjoyed working with Tommy, and it's great to hear that you are loving your new flooring. We look forward to working with you again!

Rated 5 out of 5 stars

Great experience! Caring and professional in every way.

From the very moment I stepped into Ramtown, the individual attention and expertise was impressive. The installation was perfect! Love my new carpet. Thank you from the bottom of my heart.

1 February 2017
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

Hi Judy, thank you so much for your kind words. We are so happy to hear that you had such an excellent experience with our team. We're glad to hear that you're loving your new carpet.

Rated 3 out of 5 stars

Good experience except for the delivery timeline.

Beautiful rug! The saleswoman, Nancy was courteous and helpful.
Ramtown Carpet provided excellent workmanship measuring and laying the carpet. Unfortunately, there was an extremely long wait to have carpet delivered.

16 January 2017
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

Hi Guys and thanks for shopping Local. We apologize for the delay which was caused by the manufacturer’s back order on your item which unfortunately is out of our control. We look forward to helping you in the future. Tommy.

Rated 5 out of 5 stars

Friendly Environment

What a wonderful and easy experience. From the time I walked into the showroom until the carpet was installed, everyone was very helpful and friendly.

14 January 2017
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

It was such a pleasure working with you on your project, Diane! Thanks for leaving us a great review.

Rated 5 out of 5 stars

Superior Customer Service from Start to Finish !!!

We were blown away by the superior customer service provided at Ramtown Carpet.From the very start, their helpful and knowledgeable staff help us through the selection process.We left with a armful of samples and once at home, we decided that none were quite right for our new kitchen. We returned twice more for more samples, each time, Pam and her staff were willing to spend what ever time it took to help us pick the floor that was just right for us. Next, Tom, their measurer, came to our home and reviewed the project. Their installer, Tom, with his assistant Travis, did an excellent job. They were courteous and professional.and provided us with a beautiful new floor. They protected our home with the necessary drop cloths and cleaned up after each day. Tom (the measurer) stopped by each day to make sure the installation was going as planned.
We are very happy with our new floor, look forward to working with Ramtown on our next floor project and will be recommending them to our friends and family.

8 December 2016
Unprompted review
Ramtown Carpet One Floor & Home logo

Reply from Ramtown Carpet One Floor & Home

Thanks for sharing your wonderful feedback, Suzanne and George! We are so happy to hear that our team provided an excellent experience throughout the life of your project - we'll send you kind words along to them. We appreciate your recommendation and we look forward to working with you again in the future!

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