Care of Carl Reviews 

9,047
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and easy delivery service, highlighting its efficiency. Many people also appreciate the excellent service, including straightforward returns and helpful product information. Consumers are very satisfied with the superb selection of quality brands and products available, often noting the easy-to-navigate website with useful detailed measurement tables. However, some customers also noted issues with delivery, experiencing delays or packages sent to incorrect pickup locations. A few people reported receiving incorrect, faulty, or damaged products, with some items breaking down after minimal use. There were also instances where customers faced difficulties with returns or refunds when dealing with product defects.

What people talk about most

Product

People report ambiguous experiences with product quality and selection. Many customers praise the great... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and easy shipping, with... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the great quality and superb selection... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, quick, and... See more

Website

Reviewers mention positive feedback about the website, with many praising it as an easy-to-shop webshop and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have order from Care of Carl several times, always 100% satisfied, if for a reason the product doesn’t fit its very easy to return But mainly the selection of clothes are superb and if ord... See more

Rated 5 out of 5 stars

Smooth shopping, easy check out with multiple shipping and payment options. Very fast shipping. Good selection of curated brands!

Rated 5 out of 5 stars

there is a selected variety from many brands. Many sizes are available. The reducted prices are realy great! The measurements table for each item is very helpful and true. The delivery service is f... See more


Company details

  1. Men's Clothing Store

Written by the company

Vi tror att vi, genom personlig service, engagemang och intresse, kan förenkla och förgylla vardagen för våra kunder. Vi erbjuder män möjligheten att utforma sin garderob och personliga stil genom att tillhandahålla omsorgsfullt utvalda kvalitetsvarumärken.


Contact info

4.1

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(9,047)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery directly to pickup station, not the address that I enterd

The item was fine. But instead of shipping to the address that I entered, they shipped it to the worst pickup station in the whole area - a run down video store, with junkies people arguing in front of it when I tried to pick up my belt.

This was not the fault of the delivery guy - the shop did not even write my address on the package, they shipped it directly to the pickup station.
I did not like when a shop disrespects my time like that.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, easy returns, nice customer service, good selection. Only downside is they don't have size 58 or 60, only up to 56.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

I was refused full refund

I ordered a cap but got sent a faulty (used/damaged) product so I returned it. Care of Carl blamed me for the damage and refused to fully refund me. Bad product, rubbish service.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a high-end UBR jacket…

I purchased a high-end UBR jacket expecting premium quality. Unfortunately, the item has a clear technical defect: lack of insulation in the sleeves and non-functional cuffs. Despite providing evidence that the jacket does not perform in winter conditions, Care of Carl dismissed this as a 'design preference' and tried to use the 14-day return window to deny my legal guarantee rights.
​The item is currently in their warehouse, yet they refuse to refund. A premium store should stand behind the technical specifications of the brands they sell. Very disappointed.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a leather protection spray to…

I ordered a leather protection spray to be sent to Rome. It tooks weeks to get to Italy, and then once it arrived, they tried to deliver in early morning hours when the postal/tabaccheria was closed. They tried again at the same time the next day, knowing it was not open yet! Then they returned the item for lack of delivlery, and when my refund finally came, it was less than what I paid (they deducted 5 euro postage). Needless to say, this was all very disappointing, time consuming, and ultimately I lost money.

25 February 2026
Unprompted review

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