Card Industry Professionals Reviews 

Shocking service from start to finish. Do NOT use these guys. Once they have the sale they do not want to know. Customer service is non existent. I haven't been able to take card payments now for over 2 weeks which has caused me no end of headaches. Awful :(

Eric CIP

I joined CIP just over a year ago,Along my journey I di go through ups and down getting familiar with the system etc.. as always Eric Shakelton was there for me from supporting me in applications to even almost every question I had.

Eric would never mind or would say sorry **** off leave me alone 😂 big shout out to Eric 👏👏 a true team manager and someone I look up to.
A credit is due where it is due 🥇🥇🥇
Once again thankyou very much Eric …you’re a gentleman 🫡

Zamir Afzal

After 10 days we still haven't had a payment through despite emails , phone calls etc our business is now in a precarious position of being overdrawn and not being abe to pay suppliers

Karen was very knowledgeable about card payment services and guided me through the process of changing provider efficiently and helped make the process seamless. I would highly recommend her to anyone looking for her services.

Karen Fabrizi helped get me set up with a new card machine in under 20 minutes start-to-finish. Very easy process, friendly service, and she helps to make sure the system is set up properly.

I would highly recommend Karen to any business of any size looking to set up or improve their card processing abilities.

Massive shout out to Callum for helping me deal with a problem we had with an old machine at work that died on us.
Callum went above and beyond to source new machines with the same benefits and design features as the now obsolete old one.
Callum was extremely helpful and kept me informed throughout the whole process.

I had a request for a PCI annual check, Which in the past have been a real headache.
So i called up Troy at Card Industry Professionals.
He took on the task from there end and sorted it all.
Just been emailed to say i am now compliant again.
FANTASTIC SERVICE 10/10

Ian Dawson was incredibly helpful in finding a quick and efficient solution for our card payment needs. He recommended WIFI terminals and had them set up within just a few hours of our initial conversation. His ongoing support has been invaluable. I would highly recommend Ian Dawson for his exceptional service, especially if you need a prompt and reliable solution.

I want to express my gratitude for the outstanding customer service provided by Alfie Cook. He was incredibly efficient and handled my refund with ease. From the moment we connected, Alfie listened attentively to my concerns and quickly understood my situation. His swift response and clear communication made the entire process seamless and stress-free. It’s rare to find customer service representatives as dedicated and responsive as Alfie. His professionalism and commitment to customer satisfaction truly stood out. Thank you, Alfie, for turning what could have been a complex process into a positive experience!

Thank you Troy for your help, extremely responsive, instant replys.

The card machine was really easy to use and we had no issues with it. Whenever we had any questions we were able to receive help very quickly which solved any small problems that arose.

Callum spoke clearly and explained everything to me which made it easy to fully understand and made me feel confident that he was doing the right thing for our business and provided an excellent customer service experience

Professional and efficient

Andy was very helpful in guiding me through the process of getting the Zettle machine and setting it up.

Dealing with CIP was made easy and simple through their advisor ( Callum Blythe )Callum explained the process and he was very professional and friendly.
Wouldn't hesitate to use CIP anytime.

I’ve been with card industry for a few years now since going self employed and have always had a good experience with Andy Aisthorpe. He’s always been really helpful when I’ve asked him questions and always finds me the best deal. I highly recommend them.

Callum was very helpful and moved us onto another 6 month free package

Iv been with CIP since going self employed a few years ago and have had a great experience. Andy Aisthorpe has always gotten me the best deals and made the whole process really easy and smooth. If I ever have any questions or queries Andy is always there to help. Couldn't recommend enough.