Canada Citizenship Immigration Services Reviews 

2,504
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Observando 527 opiniones, los revisores tuvieron una experiencia generalmente excelente con esta compañía. Muchos consumidores y personas elogiaron el servicio y la atención, destacando que los asesores son informativos, pacientes y explican los procesos de manera clara, brindando apoyo a los aspirantes. Sin embargo, algunos revisores manifestaron inquietudes sobre la insistencia en realizar pagos inmediatos o encontraron problemas con la comunicación y la falta de respuesta a sus peticiones. También hubo comentarios acerca de dificultades financieras o la percepción de que la prioridad estaba en cerrar ventas de manera apresurada, en lugar de en la ayuda integral al consumidor.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors are truly helpful, patient, and... See more

Service

Customers consistently note positive experiences with service, describing interactions as quick, respectful,... See more

Customer service

Consumers find customer service to be positive, highlighting truly helpful and patient representatives.... See more

Payment

People report negative experiences with payment processes, expressing frustration over difficult sales... See more

Customer communications

Reviewers highlight ambiguous aspects of contact with the agency, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Spoke to Eric, he was informative, supportive, encouraging and punctual. I had to stop because the amount of money is a lot for me I would love to cut costs or have a breakdown of how much to pay... See more

Company replied

Rated 4 out of 5 stars

I had a good agent service that take all the require time to explain to me step by step how the process could be and I appreciate it. I had just a problem with my financial part because I'm in need... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with your services. The detailed explanation about the process and the stages involved was apt. My decision to pause the process at this time was due to my ongoing academic... See more

Company replied

Rated 5 out of 5 stars

Noah was absolutely amazing and very professional with his knowledge and the information he was sharing was very informative. I will be registering 1st week of September some questions from today's in... See more

Company replied


Company details

  1. Non-Governmental Organization

Written by the company

Looking for a professional Canada Immigration Service? You've come to the right place. We know Canada immigration. Get help moving to Canada.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,504)

774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a hairdresser

I am a hairdresser

26 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Christelle,

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with us.

We understand that, as a hairdresser, pursuing immigration to Canada is an important step toward achieving your personal and professional goals. It has been our pleasure to assist you throughout your journey.

We wish you every success in your Canadian immigration process and in your future career. Thank you again for placing your trust in CanadaCIS!

The CanadaCIS Team

Rated 5 out of 5 stars

Hi My experience ☺️ is great because i…

Hi My experience ☺️ is great because i always received the call from the expert explain to me everything I want to know

1 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Nsoni,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience with CanadaCIS.

Providing clear guidance and keeping our clients informed throughout their immigration journey is one of our top priorities. We're glad our expert was able to answer your questions and provide the support you needed.

Thank you for trusting CanadaCIS. We wish you every success with your Canadian immigration journey and look forward to continuing to assist you.

The CanadaCIS Team

Rated 5 out of 5 stars

I was immediately contacted by a staff…

I was immediately contacted by a staff member by phone who was very kind.

25 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Olga Valeria,

Thank you very much for your 5-star review! We’re delighted to hear that you were contacted promptly and that our team member made a positive impression with their kindness and professionalism.

Providing responsive, friendly, and personalized support is at the heart of what we do, and we're glad your experience reflected that.

Thank you for choosing CanadaCIS. We look forward to continuing to support you throughout your Canadian immigration journey.

The CanadaCIS Team

Rated 1 out of 5 stars

Please your is excellent just that iam…

Please your is excellent just that iam busy with a surgery to do that's why. I will continue when i am done with the surgery. Thanks

24 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Fabrice,

Thank you for taking the time to leave a review.

We hope your surgery goes well and wish you a smooth and speedy recovery. Your health is the most important priority, and we completely understand that this is your current focus.

We're grateful for your kind words about our service, and we'll be here to support you whenever you're ready to continue your Canadian immigration journey. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.

We wish you all the best and look forward to speaking with you again when the time is right.

Warm regards,
The CanadaCIS Team

Rated 5 out of 5 stars

great service

24 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Safela,

Thank you for your wonderful 5-star review!

We’re delighted to hear that you were happy with our service. Your kind words mean a lot to our team and motivate us to continue providing the highest level of support to our clients.

Thank you for choosing CanadaCIS. We wish you every success with your Canadian immigration journey!

The CanadaCIS Team

Rated 3 out of 5 stars

Its very hard to reach your number when you missed calls

Well am more concern why payment before your visa or jobs ..i really want to be sure that all is real not scam..

23 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Gloria,

Thank you for taking the time to share your feedback with us.

We appreciate your concerns, and we understand how important it is to feel confident when making such an important decision. Regarding your first point, we sincerely apologize if you found it difficult to reach us after a missed call. We are continuously working to improve our responsiveness and communication.

As for the payment, we understand why you would have questions. CanadaCIS is a private immigration agency that provides professional immigration guidance and support throughout the application process. Our fees cover the services we provide, such as eligibility assessments, document preparation, immigration guidance, and ongoing assistance. Since these are professional services performed throughout your journey, payment is required for the work carried out—not for a visa or a job offer, which no legitimate agency can guarantee.

We encourage all prospective clients to ask questions and take the time they need to feel comfortable before moving forward. Transparency is very important to us, and we're always happy to clarify any concerns.

Thank you again for your feedback, and we hope to have the opportunity to continue assisting you.

Kind regards,
The CanadaCIS Team

Rated 5 out of 5 stars

They are very helpful and friendly.

They are very helpful and friendly.

23 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Nazifa,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that you found our team helpful and friendly. Providing professional guidance and excellent customer service is our priority, and your feedback means a great deal to us.

Thank you for trusting CanadaCIS. We wish you all the best with your Canadian immigration journey and look forward to assisting you every step of the way.

The CanadaCIS Team

Rated 5 out of 5 stars

Mr Adrian Ross was so kind and patient…

Mr Adrian Ross was so kind and patient on explaining me all of the process details -- much more taking into account that my English listening is still not the best possible. So thankful!

23 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Thank you so much, Antoni, for your wonderful 5-star review!

We're delighted to hear that Adrian Ross was able to guide you through the process with patience and clarity. We understand that discussing immigration in a second language can be challenging, so we're especially pleased that he made everything easy to understand and helped you feel comfortable throughout the conversation.

Your kind words mean a great deal to our team. Thank you for placing your trust in CanadaCIS, and we look forward to supporting you throughout every step of your Canadian immigration journey.

We wish you all the best!
The CanadaCIS Team

Rated 5 out of 5 stars

I really appreciate the you guys are…

I really appreciate the you guys are very patient with me thank

23 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Thank you so much, Valeria, for your wonderful 5-star review!

We truly appreciate your kind words. It means a lot to know that our team's patience and support made a positive difference during your experience. We understand that every immigration journey is unique, and we're committed to guiding our clients every step of the way.

Thank you for choosing CanadaCIS. We look forward to continuing to support you on your journey to Canada!

Warm regards,
The CanadaCIS Team

Rated 5 out of 5 stars

It was really nice and very easy to…

It was really nice and very easy to understand everything that you offer

22 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Erick,

Thank you very much for your 5-star review and for your kind words.

We are delighted to hear that you found our services easy to understand and that your experience with Canada CIS was positive. Our team works hard to provide clear guidance and support throughout the immigration process, so your feedback means a great deal to us.

We truly appreciate your trust in Canada CIS and look forward to continuing to assist you on your journey to Canada.

Wishing you all the best for the future!

Kind regards,

Canada CIS Team

Rated 5 out of 5 stars

All Details

Great experience 👍

18 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Alexandru,

Thank you very much for your positive feedback and 5-star rating!

We are delighted to hear that you had a great experience with our team. Your kind words and support are truly appreciated and motivate us to continue providing the highest level of service to our clients.

Should you have any questions or require any assistance with your Canadian immigration plans in the future, please do not hesitate to contact us. We will be happy to assist you.

Thank you for choosing Canadacis.

Kind regards,

The Canadacis Team

Rated 3 out of 5 stars

The problem is that i dont have money,

The problem is that i dont have money,
I lost my previous job.

25 May 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Thank you for sharing your situation with us. We are sorry to hear about the difficulties you have faced and the loss of your previous job. We understand that financial circumstances can change unexpectedly and that this can make it difficult to move forward with future plans.

We appreciate the time you took to speak with our team, and we wish you the very best in finding new opportunities and improving your situation. Should your circumstances change in the future, we will be happy to provide information and guidance regarding the options available to you.

We wish you success and all the best for the future.

Rated 5 out of 5 stars

I am working in garden service in…

I am working in garden service in larnaca aéroport for 5 years

15 June 2025
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Thank you for sharing your professional experience.

Having worked for 5 years in garden maintenance services at Larnaca Airport demonstrates dedication, reliability, and valuable practical skills. We appreciate the trust you have placed in us and are pleased to support you in your future projects.

We wish you continued success in your career and remain available should you need any assistance.

Kind regards,

Rated 5 out of 5 stars

Excellent attention.

Excellent attention.

11 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Thank you very much for your review!

We are delighted to know that you appreciated the attention and support you received. Providing professional, attentive, and personalized assistance is always our priority.

We truly appreciate your trust and remain at your disposal for any future questions or needs.

Best regards,

Rated 5 out of 5 stars

I appreciate the oportunity and…

I appreciate the oportunity and hopefully I am gonna make my way to Canada soon 😊👍

11 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Marco Vazquez,

Thank you very much for your 5-star rating and for taking the time to share your thoughts with us. We truly appreciate your kind words and your positive attitude.

We are delighted to know that you appreciate the opportunity and that you remain optimistic about achieving your goal of making your way to Canada in the near future. Pursuing new opportunities abroad is an important decision that requires determination, patience, and hope, and it is inspiring to see the enthusiasm and confidence reflected in your message.

Our team is committed to providing clear guidance, professional support, and attentive service to help individuals better understand their options and move forward with confidence toward their personal and professional goals. Comments like yours remind us why we are passionate about what we do and motivate us to continue assisting people with dedication and care.

Thank you once again for your trust and for sharing your experience with our community. We sincerely wish you every success in your future plans and hope that your aspirations become a reality very soon.

Should you have any questions or require further assistance in the future, please know that we will be more than happy to help.

Canada CIS Team

Rated 5 out of 5 stars

Advisor was precise and direct

Advisor was precise and direct. He explained everything to me and he was very friendly

11 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Elly,

Thank you very much for your 5-star rating and for taking the time to share your experience with us. We truly appreciate your kind feedback and your trust.

We are delighted to know that the advisor assisting you was precise, direct, and friendly throughout your conversation. Providing clear and straightforward explanations is very important to us, as we understand that having accurate information helps individuals feel more confident and informed when considering important decisions.

It is equally rewarding to hear that you felt comfortable during the interaction and that all of your questions and concerns were addressed in a professional and approachable manner. We believe that excellent service is built not only on expertise and clarity but also on kindness, respect, and genuine willingness to help.

Comments such as yours are a wonderful source of motivation for our entire team. They encourage us to continue maintaining high standards of customer service and to ensure that every person receives the attention, guidance, and support they deserve.

Thank you once again for your generous review and for placing your confidence in us. We truly value your support and are grateful for the opportunity to have assisted you.

Should you require any further information or assistance in the future, please do not hesitate to contact us. We will be more than happy to help.

Canada CIS Team

Rated 5 out of 5 stars

Very good very nice

Very good very nice

10 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Elcompa De Pachuca Hidalgo,

Thank you very much for your 5-star rating and for taking the time to share your feedback with us. We truly appreciate your kind words.

We are delighted to know that you had a very good experience and that you were pleased with the service you received. Although your comment is brief, it means a great deal to our team, as it reflects the positive impression we strive to create through every interaction.

Our commitment is to provide clear information, professional guidance, and attentive support to everyone who places their trust in us. Knowing that your experience was a pleasant one encourages us to continue working with the same dedication and enthusiasm every day.

Thank you once again for your trust and for sharing your experience. We remain at your disposal should you have any questions or require further assistance in the future. It will be our pleasure to assist you again.


Canada CIS Team

Rated 5 out of 5 stars

Im logistic coordinator of the…

Im logistic coordinator of the international airport of miami, and now im working as engineer in national trump doral

4 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Raul,

Thank you very much for your 5-star review and for sharing your professional background with us.

It is impressive to hear about your experience as a Logistics Coordinator at Miami International Airport and your current role as an engineer at Trump National Doral. We appreciate the trust you have placed in CanadaCIS and are pleased that your experience with our team has been a positive one.

We wish you continued success in your career and look forward to assisting you with your Canadian immigration goals.

Kind regards,
CanadaCIS Team

Rated 5 out of 5 stars

I driver delivery

I driver delivery

8 June 2025
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Innocent Kupunza,

Thank you for your 5-star review.

We appreciate you taking the time to share a little about your professional background as a delivery driver. Every profession plays an important role, and we are grateful for the opportunity to assist individuals from a wide range of industries and experience levels.

Thank you for choosing CanadaCIS. We wish you success in your future plans and look forward to supporting you on your journey toward Canada.

Kind regards,
CanadaCIS Team

Rated 5 out of 5 stars

Reliable information for Canada…

Reliable information for Canada immigration Process. .Hope to Give Best Service in future also.. Thanks

3 June 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Cherif Bamba,

Thank you very much for your 5-star review and kind feedback.

We are glad to hear that you found our information on the Canada immigration process reliable. Providing clear and accurate guidance is very important to us, and we truly appreciate your trust in our services.

We also thank you for your encouraging words and look forward to continuing to support you and delivering the best possible service in the future.

Kind regards,
CanadaCIS Team

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