Campsites.co.uk Reviews 

10,506
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is extremely user-friendly, featuring clear filters, detailed descriptions, and helpful maps to easily find ideal locations. People really love how straightforward the entire booking process is, noting quick confirmations and smooth payment methods that make planning a trip effortless. Some reviewers were not happy with availability issues, noting rare instances of double bookings or arriving at campsites to find no active reservations recorded. A few other people also felt frustrated when the online platform showed availability that did not actually match reality at the destination.

What people talk about most

Website

Reviewers highlight positive aspects of website, noting that it is very easy to navigate and find available... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform feels well... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the platform is very straightforward... See more

Location

People report positive experiences with location, noting that sites are well situated for exploring different... See more

Facilities

Consumers find facilities to be positive, highlighting top-notch, spotless amenities and wonderful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience from meeting the owners who went above and beyond. The site is well situated for different east coast towns and seaside resorts, the facilities were top notch and spotless, pitc... See more

Company replied

Rated 5 out of 5 stars

Little Gem of a place. Cottage Waters! So peaceful, calm and beautiful. Unfortunately we didnt get the owners names, but lovely welcoming people! Thoroughly enjoyed our stay and will highly recom... See more

Company replied

Rated 5 out of 5 stars

Our camp site considering it was on a potato farm. was very clean tidy well maintained and quiet. It was not over crowded & the pitches were of a generous size, we were reasonably close to the beach a... See more

Company replied

Rated 5 out of 5 stars

We have recently connected our campsite with campsites UK. They have been so helpful despite my lackadaisical correspondence due to it always being the bottom of the pile in camp season! In particula... See more

Company replied


Company details

  1. Holiday Accommodation Service
  2. Campground
  3. RV Park
  4. Travel Agency

About Campsites.co.uk

Written by the company

When the great outdoors calls you, either back to somewhere you love or to explore somewhere new, you'll find what you're looking for at Campsites.co.uk.

We make it easy to find and book great camping, glamping and touring sites across the UK!

Find a campsite

Book a glamping break

Touring caravan parks

We also have a sister website, dedicated to glamping pods:

GlampingPods.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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4.8

All reviews

(10,506)

2,383 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use. No drama and saved a load of time looking

14 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

It's so good that you were able to book without any drama 😀

Rated 5 out of 5 stars

Really easy to use

Really easy to use. No complications.

15 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

Thanks so much, Nirali! Lovely to hear 😀

Rated 5 out of 5 stars

Sudden decision to book a campsite

Sudden decision to book a campsite. Great website with map, pictures and information. Mike A.

15 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

Glad you were able to make your booking so easily, Mike! Thanks so much 😀

Rated 5 out of 5 stars

Fantastic app

Fantastic app, which makes the process of finding a campsite so much quicker and easier.
Enter a few 'must haves' like shop, firepit, wifi etc. Choose an area with dates, and the app does the rest.
We'd spent all day looking at Google, then found a lovely looking site within 10 mins of downloading the app.
This will be our go-to camping app now.

15 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

It's really lovely to hear how much you enjoyed using the app, Steve! It's so cool that it has become your 'go-to' too 🥰

Rated 5 out of 5 stars

I find the app very easy to use

I find the app very easy to use, you just put in a location and all the available campsites are there to chose from. Definitely use again and again

14 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

That's really lovely to hear, Darren! It's so kind of you to share that you'd use the website again and again 🥰

Rated 1 out of 5 stars

I don't ever write reviews but this…

I don't ever write reviews but this place was very bad and notable needed people to be aware before they book. I had been here twice, once in 2024 . On this second occasion we decided never to go back again . Strengths: good pool, clean and well maintained caravans and mediocre entertainment . weaknesses: terrible customer service from the manager following anti social guest behaviour , staff generally ok, entertainment is the same things most nights ,e.g bingo, then kids disco , then in house team as main acts with sprinkling of booked acts, very hot and cramped main entertainment venue, food seemingly microwaved and poor quality for the price ( see attached receipt of inflated prices) virtually non existent offering of activities outside of the pool. one evening , directly outside our caravan a drunken 16 year old had been physically restrained by 2 male police , directly in front of several children who were onlooking , she was screaming whilst being bundled into a police car . My children did not want to go outside after watching this unfold, so we left the site and spent the day and evening in newquay 15 mins drive away ( poor bus route to the beach from Hendra) . My complaint the next day was met by the manager with a robotic stance, and blaming the customers , including me with his stock response there is nothing i can say to change your mind , when i asked for a reasonable refund of one night , due to going off site , therefore not using the booked facilities and sleepless night due to children having nightmares of the event, he flatly refused. Very poor empathy and unreasonable refusal , he definately could do with customer service training to improvise his people skills , as the culture from the manager trickles down into workplace culture . If you want poor customer service when things go wrong and inflated food prices for poor food and below standard amenities and entertainment the Hendra is for you . Otherwise i recommend the much superior Golden Coast holiday park in Woolacombe and seal bay in selsey chichester , they are both excellent in comparison for similar prices . Beware of Hendra!

29 May 2026
Unprompted review
Campsites.co.uk logo

Reply from Campsites.co.uk

Thanks for your feedback, David. Sorry to hear that you had a difficult stay at a site.

We don't seem to be able to see that you've made a booking through us, so if you need any support, please do reach out to us at info@campsites.co.uk

Rated 5 out of 5 stars

Very impressive

Very impressive, booked 2 Motorhomes and sailed through the booking, first time I’ve used this site and I’m quite sure it won’t be the last. Thankyou Darren

14 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

How lovely to hear that you'd book through the website again, Darren! Sure your trip away will be smooth sailing too! ⛵

Rated 1 out of 5 stars

Booking reference CSH2766188

Booking reference CSH2766188. Swallow Bach Tan Y Felin Talwrn, Llangefni, Anglesey, LL77 8JA.
Booked a serviced pitch through your website. When we finally found the place...no entrance sign and after phone calls, all 5 serviced pitches were occupied. Rang again, he said to set up on non serviced and he'd come and sort it. Presumed he'd bring an extension cable...just turned up with an adapter. No apology or explanation except maybe someone else had taken our pitch but wasn't willing to go and find out if that was the case...as it was nonsense. Blaming your website and even trying to say we had set up too far away...what from the pitch we'd booked!? He said set up tonight give you £5 off a night and I'll sort the hook up in the morning it's no inconvenience. Don't tell me its not an inconvenience, it's not what I booked and paid for. Because it was 9.30 in the evening by then I think he thought we'd just accept it...told him refund and we're going. He then proceeded to ask if my name was 'karen' which is highly offensive. So he got told what I thought of him. So if you rightfully complain about terrible service you must be a 'karen'? This experience reflects badly on your website. The guy whoever he was, was dismissive, offensive, arrogant and didn't know what he was doing. Double booking on multiple sites...
Avoid, especially if you're a woman. I expect a full refund immediately. 'Signed 'Karen'
AS OF TODAY 17/8/26
NOTHING HAS BEEN 'RESOLVED'...WANNABE BULLY SITE OWNER REFUSING TO GIVE ME A REFUND BECAUSE I STOOD UP TO HIM...A WOMAN!!! CAMPSITES SAY THERE IS NOTHING THEY CAN DO!!! SO THERE IS NO POINT BOOKING THROUGH THEM. I DIDN'T GET THE SERVICE I PAID FOR THROUGH YOUR WEBSITE.

14 August 2026
Campsites.co.uk logo

Reply from Campsites.co.uk

This is one of three 1-star Trustpilot reviews you've left about your visit to Swallow Bach, and we're sorry to hear that your stay went so badly as that. We've followed up with both you and the site via email to help resolve it, and you have now been refunded.

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