Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
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Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation. However the Consultant was very patient and helpful throug... See more
Company replied
Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduc... See more
After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing... See more
Company replied
It's quicker and easier to talk. Our friendly, experienced team is waiting to talk to you and help you find the best insurance at the best price which meets your needs. With over 30 insurance companies to choose from, we can find you the right one.
Barrett house, Savoy Close, SP10 2HZ, Andover, United Kingdom
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Reply from Call Wiser
We were contacted well before our renewal date and suggested that we should pay for the policy in advance.
We then received a number of calls, including a letter, reminding us to renew the policy, even though we informed the first agent that we would renew the policy at a date nearer to the actual renewal date,
To add insult to injury, even after we had renewed the policy, we kept getting telephone calls asking us to renew. There seems to be little communication between department
.
The experience was so annoying that we told the last agent to call us, that if this did not stop we would cancel our policy

Reply from Call Wiser
Always best quote, always very thorough and helpful.

Reply from Call Wiser
Jacob was very knowledgeable and helpful, and brought a lengthy procedure to a very satisfactory conclusion.

Reply from Call Wiser
A great service who treat you like a customer and not a number. Any querie resolved. Would recommend.

Reply from Call Wiser
Dear Team I had my renewal due tomorrow. short version - renewal extreamly high, I did homework found a lot of lower quotes based on same levels of cover and info. Sent email, Spoke to Kieran on Monday and Tuesday in C section renewals, very happy with Kieran, Apologised on behalf on the company, acknowledged my email and my disappointments, he then told me he had found a better deal than my email. I have authorised Kieran he may use my email as feedback to the organisation and also as info for his appraisals, / 1 to 1 etc .
I HOPE THE COMPANY MAY USE THE EMAIL FOR INFO SO WHEN RENEWAL COMES NEXT YEAR YOU WILL BE WITHIN A FEW POUNDS OF AN AVERAGE RENEWAL PRICE AND NOT OVERPRICED AS HAS HAPPENED THE LAST 2 YEARS. (sorry not shouting caps lock stuck on too busy to rewrite) Many thanks to Kieran and I hope he keeps up his excellent attitude and customer service.

Reply from Call Wiser
Wow, I've never had this experience before. A knowledgable, charming young man that spent time listening and treating me with respect and interest. Hold on to Aston Saunders, he is an asset to you business!
Chris Bailey

Reply from Call Wiser
Very quick renewal at great price.plus free rac cover etc. Very happy.

Reply from Call Wiser

Reply from Call Wiser

Reply from Call Wiser
Courteous and helpful, went the extra mile to find me the best options. Don't buy car insurance until you give them a chance to quote for you. Been with them for three years now and they always come up trumps.

Reply from Call Wiser
Be Wiser performed brillaintly - quick to answer the phone, accurate, well priced and polite. In fact everything that EBike was not!

Reply from Call Wiser
All very good right up to email saying that the documents would not be posted as requested, instead they have been email against my wishes.
It's a shame that this has spoiled my experience of Be wiser and hope they will have the decency to reply and explain this mess up by them

Reply from Call Wiser
After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing issue.
Ana , I found, was attentive and patient. She gave an answer to a problem some other team members seemed to stumble on , and I have only taken my time to review this company as a result of Ana's helpfulness.
Regards
Daniel Pinkney

Reply from Call Wiser
jack Gerald of Be Wiser gave an excellent service in advising me of this policy and contents which I needed.
Thoroughly recommended.

Reply from Call Wiser
My renewal was handled efficiently and with commonsense and a better deal was arranged - well done!

Reply from Call Wiser

Reply from Call Wiser
having spoken to Mike in customer services, I have to say the standard is very high, with the service they provide regarding one to one conversation and that you feel your talking to a friend rather than a company.so it's a good day to Be Wiser

Reply from Call Wiser
After calling many car insurance companies it was a pleasure to speak to a operator who took time to explain clearly what was needed and made you feel comfortable as we are not all up to date with insurance policies. The operator Kayleigh Brown was helpful and professional and called back when she said she would. Will definitely recommend Bewiser thanks to Kayleigh. Well done.

Reply from Call Wiser
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