Call Wiser Reviews 

236
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more

Company replied

Rated 5 out of 5 stars

Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation. However the Consultant was very patient and helpful throug... See more

Company replied

Rated 4 out of 5 stars

Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduc... See more

Rated 5 out of 5 stars

After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

It's quicker and easier to talk. Our friendly, experienced team is waiting to talk to you and help you find the best insurance at the best price which meets your needs. With over 30 insurance companies to choose from, we can find you the right one.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

236 reviews

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4.3

All reviews

(236)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlie was very attentive and helpful

Charlie was very attentive and helpful. He listened and responded accordingly.
The quote he obtained for my Buildings and Contents Insurance met with my approval.

3 September 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

It is such a pleasure to receive your comments.

Be Wiser work with a panel of insurers to ensure that we are offering the most competitive quotations.

I am pleased that we were able to provide you with insurance that meets your needs,

Kind regards

Rated 5 out of 5 stars

quick

quick, easy and helpful.

21 August 2018
Unprompted review
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Reply from Call Wiser

It is a pleasure to receive your comments.

Be Wiser prides its self on the high level of customer service for all our staff and it is wonderful to hear that we have provided this to you

Kind regards

Rated 4 out of 5 stars

Ryan was professional and to the script…

Ryan was professional and to the script (as required) but also had a human personal touch which was refreshing and could make/take a joke. Good balance and the time was probably as swift as is possible with all these transactions nowadays.

26 June 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

It is a pleasure to receive your comments.

We do try to be as quick as we can when placing a new policy.

Kind regards

Rated 5 out of 5 stars

This company Wiser was recommended to…

This company Wiser was recommended to me , I have been with them for a year this is my second year and have had no trouble, I would certainly recommend them to anyone
well done Wiser and thank you
Miss Robertson Sandy beds .

9 June 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Customer service is of utmost importance to us here at Be Wiser and I am so pleased we have provided you continuous good service.

Kind regards

Rated 5 out of 5 stars

Advisor very good

Advisor very good. very good low cost, top class policy

30 May 2018
Unprompted review
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Reply from Call Wiser

Thank you for choosing Be Wiser for your Insurance.

its always a pleasure to receive your comments and this will be fed back to the relevant departments

Kind regards

Rated 5 out of 5 stars

Stephen Robinson was my advisor today

Stephen Robinson was my advisor today. He kept me clearly informed of every stage of my policy progression and alleviated a lot of personal stress in doing so. Thank you, Stephen!

25 May 2018
Unprompted review
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Reply from Call Wiser

Thank you for this review.

It is wonderful to hear that you have had the clear, friendly service that you expect from Be Wiser and I will feed this back to Stephen and his managers.

Kind regards

Rated 5 out of 5 stars

Insurance

Spoke to “Jake” Very pleasant and helpful, straight to the point no time wasting. Excellent results, might very well insure my other vehicles with you when they come up for renewal

9 May 2018
Unprompted review
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Reply from Call Wiser

We appreciate you taking the time to share your feedback. We will share it with Jake and his manager.

Best regards

Richard

Rated 5 out of 5 stars

Sirs your man ,Mr Tarrant served me…

Sirs your man ,Mr Tarrant served me today in what can only be described as above and beyond the call of duty,hes a credit to his trainer and floor manager,helpfull dosent do enough how this man helped me,i am already insured with LV and after 4 hrs of wasted time with them today gave up,this mr Tarrent found my van what it was explained every detail to me step by step,and got me insurance,he wants promoting very soon as this guy is Mr personell 100% thank you a credit to your company i have kept his name so i know who to ask for help,regards E.J,Doherty

27 April 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you so much for this review.

It is great to hear that Benjamin provided you with such a wonderful service and I will be sure to pass this on to both his manager and the relevant departments.

Kind regards

Rated 5 out of 5 stars

Excellent service

Excellent service. This was my first time using Be Wiser but I don't think it will be my last. Siobhan Barrow the consultant I have just been dealing with was lovely. Nothing was too much trouble for her when I was asking questions or I didn't understand anything.
I would definitely recommend Be Wiser to my family and friends.

19 April 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for this review.

Its wonderful to hear that Siobhan has provided this high level of service; I will feed this back to her and her manager.

Kind regards

Rated 5 out of 5 stars

Very helpful good manner

Very helpful good manner

thank you

16 April 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

It is wonderful to hear that you have had the service that you have come to expect from Be Wiser.

Thank you

Kind regards

Rated 5 out of 5 stars

Plain and simple to understand

I spoke with Oliver, who made it very easy to understand, and was very clear and helpful . Also he checked 25 different companies and got me a very good price .

13 April 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for taking the time to provide this feedback.

I am glad that Oliver provided you this service and it will be fed back to his manager.

Kind regards

Rated 5 out of 5 stars

Friendly

Friendly. All the info i needed. Really quick to get policy. Thanks

31 March 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for this review.

I am glad that you have had the quick and friendly service you have come to expect

Kind regards

Rated 4 out of 5 stars

I am dissatisfied

I am dissatisfied, with the wording on your birthday gift.
As a little birthday present,------------------,
You can redeem this against ANY ADDITIONAL ANNUAL CAR,-------------
through us, OR 50% towards YOUR NEXT RENEWAL.

The p.s. on the cheque you can give this voucher to a friend or another member of your family for them to use.

since my wife gave me her voucher to use against my renewal, I should have received the FULL VALUE of the voucher AS IS STATED ON THE FACE OF THE EACH ONE.

28 March 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for taking the time to provide this review.

I am sorry that you are unhappy with the Birthday Voucher. As your policy is being renewed only 50% could be used.

I will, however, feed this back to the relevant departments.

Kind regardse

Rated 5 out of 5 stars

very helpful staff

very helpful staff, very happy with the service provided

24 March 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for your review,

I am please that the service you have provided has been what you have come to expect from Be Wiser.

Kind regards

Rated 5 out of 5 stars

Very helpful and friendly...but! ( not you guys fault)

Very helpful and friendly, thank you.
My only concern is I’ve changed vehicle from Audi A4 to a Nissan pickup and I loose 20 years no claims, even though the pickup will be used for the same domestic use/driving only as the a4 can’t carry much and the local roads would break the a4 eventually. I now live in the country and need something appropriate. Smacks of profiteering to me. Hey ho, it’s a legal requirement to have insurance so the companies can basically do what they like! (And they wonder why people don’t insure their vehicles!)

19 March 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for your review.

I am glad that Be Wiser has found you a rate that is competitive. My colleague Richard has spoken to you since you wrote this review and I hope that we have alleviated your concerns.

Kind regards

Kerry

Rated 5 out of 5 stars

Excellent service

Excellent service. Attentive & helpful &

9 March 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for taking the time to provide this review.

It is always great to hear when we provided excellent customer service.

Kind regards

Rated 5 out of 5 stars

Gent on the phone was very straight…

Gent on the phone was very straight forward and very clear to understand

3 March 2018
Unprompted review
Call Wiser logo

Reply from Call Wiser

Thank you for this review and choosing to take your insurance through Be Wiser.

Its great to hear that the agent met your needs and demands.

Kind regards

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