CafePress Reviews 

203,211
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,737 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them lovely, personalized, and exactly as desired, often highlighting the supreme and vibrant quality of items like mugs, towels, and apparel. The easy ordering process and competitive pricing offer great value, with delivery service consistently timely, prompt, and fast. However, some customers noted issues where the final product's design or printing did not match expectations, citing unreadable text, off-center prints, or images not fitting correctly. A few also experienced unreliable delivery, including lost orders or delays.

What people talk about most

Product

Consumers find product quality to be largely positive, with many expressing satisfaction with their... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the durability and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and timely deliveries,... See more

Price

Users describe positive interactions with price, often highlighting that they find what they want at an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I created several lovely, personalized notecards and am delighted with the results. They will make terrific and thoughtful gifts that capture special moments. I took off one star because I found the C... See more

Rated 5 out of 5 stars

What made this experience rate for me was that you all did amazing job My church members and family absolutely love them. I receive my Order in a timely manner. That was very important for me. I will... See more

Rated 5 out of 5 stars

I received a tee shirt that had a mismarked size.(it also had printing that was unreadable because it was white on pink. You could improve that on the pictures you display for choosing colors) I ha... See more

Rated 5 out of 5 stars

Item was exactly what I wanted. Graphics were clear and the written words were scripted perfectly. Quality was supreme. This item came quickly with constant communication on when it was shipped... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203K reviews

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4.2

All reviews

(203,211)

4,819 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality.

The mugs I ordered arrived unbroken and on time and they're even funnier/nicer in person than when I ordered them. :)

24 July 2026
Rated 5 out of 5 stars

You guys are great!

You guys are great! Was in a rush to purchase 20 more mugs, and I was a bit Frantic... Called Customer Service and Dan M. was cool, calm and collected the whole time! To my girly-girl hysteria, I believe I made him laugh a bit. :>) Thanks, Dan, for all your help, and your patience!

23 July 2026
Rated 2 out of 5 stars

Honestly, disappointed

Honestly, I’m feeling a little frustrated and ultimately disappointed. For starters, I’m relatively sure you knew what I was going for with the front. The image is larger than I expected there. Both the front and back images have a white line around the outer edge of the Maltese Cross, which looks odd. Being that printing is the industry you’re in, I would have thought there would have been some quality control to make adjustments as needed. The way the website works, it’s very difficult to make adjustments to the sizes and to get a good picture of how they will turn out.

22 July 2026
CafePress logo

Reply from CafePress

We are sorry to hear about your recent experience and appreciate your review. To clarify - we do screen logos and images for basic quality concerns. However, we do not make any adjustments, or modifications to an order once placed; this is why we offer a live preview while you design your order - each item will arrive just as it appears in your preview or proof. We are always happy to check into adjustments on request, but do not automatically do so, to better preserve the original look intended during the design process. That all said, we're always happy to help in the event an order does not arrive as expected. At your convenience, please email us at support@cafepress.com and we'll gladly assist as soon as possible. We look forward to hearing from you!

Rated 1 out of 5 stars

Have not received the Tshirts to give…

Have not received the Tshirts to give an opinion but as for fast service. That is awful

23 July 2026
CafePress logo

Reply from CafePress

We're terribly sorry to hear that you have not yet received your shirts and appreciate your review. Our team is always happy to help in these matters - checking in on our end, the issue is being investigated by our printers directly; we will reach out shortly with a status update, as well as some options for a resolution as necessary. We do again sincerely apologize for the wait, and are happy to review this further as well as clarify the next steps if you'd like to email us at businesscare@cafepress.com. Thank you again for your feedback.

Rated 3 out of 5 stars

The hat was too large

The hat was too large. After readjusting it to make it smaller, I found it didn't lie flat on my head.

21 July 2026
CafePress logo

Reply from CafePress

We're sorry to hear about your recent experience and appreciate your review. We do our best to clarify the sizing of all items we offer, but understand not every order will arrive just as expected - especially when purchasing online. We'd like to check into this, as well as help provide a resolution to your order. Please email us at support@cafepress.com and we'll gladly assist further. We hope to hear from you, soon!

Rated 1 out of 5 stars

Awful experience

Awful experience. Ordered custom bags that had print quality issues. When I contacted the company I was told in order for reprints I had to send the first batch back first. We had an event and needed the bags ASAP. We were told by multiple reps that this is their policy and there was nothing they could do. Between work and life I wasnt going to be able to drop it off at the post office until a week later. They said they needed the misprinted bags so they can recycle. So the recycling couldn't wait a week?

22 July 2026
CafePress logo

Reply from CafePress

We are sorry to hear about your recent experience and appreciate your feedback. We request a return both to dispose of the items properly, but also for our team to investigate - this step is important for us to better investigate what went wrong, as well as ensure it will not occur again on the new items. That said, we understand the inconvenience this has caused, and do apologize for the trouble. We're always happy to further review an order as well as assist the best we're able - please never hesitate to contact us at businesscare@cafepress.com if we can check into this order. Thank you again for your comments - we're always working to improve our services.

Rated 3 out of 5 stars

the quality of the image

the quality of the image, especially on the hats were disappointing.. The quality of the of the material was great but the image printing quality control could be better

22 July 2026
CafePress logo

Reply from CafePress

We're very sorry to hear about the quality issues with your recent order and appreciate your review. This problem is quite rare - each order should arrive just as it appears in your preview/proof image. We'd like to investigate this, as well as help ensure a resolution is provided to your order. At your convenience, please email us with a photo of what was received at businesscare@cafepress.com - we'll gladly assist as soon as possible. We look forward to hearing from you!

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