There was two main things I asked for when I phoned. 1 was 2 appointments for me and a friend at the same time, not back to back. 2nd was the $100 facial plus the led additional $60 for both of us add... See more
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See what reviewers are saying
I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... See more
Company replied
Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... See more
Company replied
They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more
Company details
Written by the company
Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.
Contact info
6/49 Sainsbury Road, 1025, Auckland, New Zealand
- 0800003939
- enquiry@caci.co.nz
- www.caci.co.nz
Replied to 33% of negative reviews
Typically replies within 1 week
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Great listening and communication skills
The consultant listened to what I wanted to achieve and the communication was a great experience.

Reply from Caci
60+ and Loving Life!
As a 60+ passionate wahine, wife, Mama Bear, Nana Bear, fulltime worker, proactive iwi representative and community volunteer, it is now time to add another ( but most important) responsibility to the list, it is time for me! I don't want to be 25 again, heaven forbid I am embracing me and all that I am! To front up to Caci Clinic, Palmerston North flaws, pores and all and ask them to advise me on the best care and wellbeing program they could to meet my needs, was initially daunting. But ohhhh my goodness after almost a year of treatments and pampering, insightful conversation and ongoing encouragement and advice, I need this in my life. Now, was my time, now was the right time. I have complete confidence in knowing I am in competent, efficient, professional and understanding hands. I trust my technicians! Thanks team this includes our wonderful customer service team. Thank you all!

Reply from Caci
Honest Review!
The manager Courtney and the staff, Chelsea & Brierlee are so lovely. I got a well overdue Hydra Facial and I purchased a Murad skin care pack which I absolutely love. They genuinely cared about my needs and assisted me as best as possible. Courtney went above and beyond!

Reply from Caci
I had my first visit to the Caci Clinic…
I had my first visit to the Caci Clinic at the weekend.
What a wonderful experience.
Alyssa was amazing with the advice she offered and the treatment was great.

Reply from Caci
Amazing Staff
Love the chat! always good chat and it takes my mind off the painful laser treatment!

Reply from Caci
I always receive amazing service at…
I always receive amazing service at Caci Rototuna. The staff are always welcoming and friendly and the treatments are always amazing!

Reply from Caci
10 out of 10
10 out of 10: one full hour of a personalised facial treatment, bliss!!

Reply from Caci
Perfect experience
The whole experience was friendly and fully explained and my facial was just amazing :) thank you so much :)

Reply from Caci
Destiny is a gem
I absolutely loved the ease of conversation that we had. I love a chat with treatments. But also very relaxing. Through with explaining what was happening and answered any questions I had"!

Reply from Caci
My treatment provider hannah is always…
My treatment provider hannah is always friendly allways greets me with a smile her service that she applys is always done in such a professional manner my skin has never felt better I met the owner he was so friendly made me feel so welcomed i look forward to my visits and recomend caci dunedin

Reply from Caci
Consultation amazing
Consultation amazing, owner/manager is so humble, honest and straightforward with information, price for membership also upfront payment is super cheap, love Caci so much.

Reply from Caci
Cant wait to visit again
My experience at CACI was absolutely wonderful. Tracey was friendly and professional. Looking forward to my next visit

Reply from Caci
Pure bliss
It was lovely to be greeted with a lovely warm smile. I felt relaxed right from the start, thoroughly enjoyed my facial. It was also great to learn about products I needed for my face. In saying this they were certainly not forced on me, recommended and explained the reason why. Certainly well worth going to Caci for all your skin needs.

Reply from Caci
The whole treatment was amazing
The whole treatment was amazing. Extremely professional, friendly and thorough. Highly recommend😍

Reply from Caci
All comfort no insecurities
Charlie made me feel comfortable with being me, I didn’t feel judged or have any insecurities around her"!

Reply from Caci
Amazing Service!!!
"The treatments are all based upon the skin type and its requirements. CACI just do not listen on what you want but they guide you to what actually your skin wants."!

Reply from Caci
A great experience and glad CACi is now in my home town
The staff were friendly and provided good advise. The nurse put me at ease and had great clinical skill applying my botox

Reply from Caci
Great Team. Excellent service
The Team are very friendly and lovely. It's my first time to have my brows shape and tinted in Caci. Looks natural and well done. Jess did a great job. I also had microdermabrasion with Vit C foil done which left my face glowing. Jess is excellent at what she does and knowledgeable. Thank you!
I look forward to going to CACI Pukekohe
Frances is extremely professional and just awesome her knowledge on the products she uses and her advice is excellent

Reply from Caci
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