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Rated 1 out of 5 stars

There was two main things I asked for when I phoned. 1 was 2 appointments for me and a friend at the same time, not back to back. 2nd was the $100 facial plus the led additional $60 for both of us add... See more

Rated 5 out of 5 stars

I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... See more

Company replied

Rated 5 out of 5 stars

Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... See more

Company replied

Rated 1 out of 5 stars

They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Laser Hair Removal Service

Written by the company

Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.


Contact info

3.5

Average

TrustScore 3.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

60+ and Loving Life!

As a 60+ passionate wahine, wife, Mama Bear, Nana Bear, fulltime worker, proactive iwi representative and community volunteer, it is now time to add another ( but most important) responsibility to the list, it is time for me! I don't want to be 25 again, heaven forbid I am embracing me and all that I am! To front up to Caci Clinic, Palmerston North flaws, pores and all and ask them to advise me on the best care and wellbeing program they could to meet my needs, was initially daunting. But ohhhh my goodness after almost a year of treatments and pampering, insightful conversation and ongoing encouragement and advice, I need this in my life. Now, was my time, now was the right time. I have complete confidence in knowing I am in competent, efficient, professional and understanding hands. I trust my technicians! Thanks team this includes our wonderful customer service team. Thank you all!

9 October 2023
Unprompted review
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Reply from Caci

Thank you for your very lovely 5-star review Jen. We're so happy to hear how much you have enjoyed your experience with the team at Caci Palmerston North.

Rated 5 out of 5 stars

Honest Review!

The manager Courtney and the staff, Chelsea & Brierlee are so lovely. I got a well overdue Hydra Facial and I purchased a Murad skin care pack which I absolutely love. They genuinely cared about my needs and assisted me as best as possible. Courtney went above and beyond!

5 October 2023
Unprompted review
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Reply from Caci

Thank you for your wonderful 5-star review Tanya!

Rated 5 out of 5 stars

Amazing Staff

Love the chat! always good chat and it takes my mind off the painful laser treatment!

28 September 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Shay!

Rated 5 out of 5 stars

10 out of 10

10 out of 10: one full hour of a personalised facial treatment, bliss!!

29 September 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Maree!

Rated 5 out of 5 stars

Perfect experience

The whole experience was friendly and fully explained and my facial was just amazing :) thank you so much :)

28 September 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Shelby!

Rated 5 out of 5 stars

Destiny is a gem

I absolutely loved the ease of conversation that we had. I love a chat with treatments. But also very relaxing. Through with explaining what was happening and answered any questions I had"!

27 September 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Rebecca!

Rated 5 out of 5 stars

My treatment provider hannah is always…

My treatment provider hannah is always friendly allways greets me with a smile her service that she applys is always done in such a professional manner my skin has never felt better I met the owner he was so friendly made me feel so welcomed i look forward to my visits and recomend caci dunedin

23 September 2023
Unprompted review
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Reply from Caci

Thank you for your lovely 5-star review Gaylene!

Rated 5 out of 5 stars

Consultation amazing

Consultation amazing, owner/manager is so humble, honest and straightforward with information, price for membership also upfront payment is super cheap, love Caci so much.

22 September 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Jay!

Rated 5 out of 5 stars

Cant wait to visit again

My experience at CACI was absolutely wonderful. Tracey was friendly and professional. Looking forward to my next visit

19 September 2023
Unprompted review
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Reply from Caci

Thank you for your lovely review Kylie!

Rated 5 out of 5 stars

Pure bliss

It was lovely to be greeted with a lovely warm smile. I felt relaxed right from the start, thoroughly enjoyed my facial. It was also great to learn about products I needed for my face. In saying this they were certainly not forced on me, recommended and explained the reason why. Certainly well worth going to Caci for all your skin needs.

20 September 2023
Unprompted review
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Reply from Caci

Thank you for your 5-star review Simone!

Rated 5 out of 5 stars

All comfort no insecurities

Charlie made me feel comfortable with being me, I didn’t feel judged or have any insecurities around her"!

19 September 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your 5-star review Tineka!

Rated 5 out of 5 stars

Amazing Service!!!

"The treatments are all based upon the skin type and its requirements. CACI just do not listen on what you want but they guide you to what actually your skin wants."!

16 September 2023
Unprompted review
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Reply from Caci

Thank you for your wonderful review Shainna! Here's to healthy skin!

Rated 5 out of 5 stars

Great Team. Excellent service

The Team are very friendly and lovely. It's my first time to have my brows shape and tinted in Caci. Looks natural and well done. Jess did a great job. I also had microdermabrasion with Vit C foil done which left my face glowing. Jess is excellent at what she does and knowledgeable. Thank you!

14 September 2023
Unprompted review

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