I ordered some clothes for my grandma on her phone (im 14) but the items were added to the basket doubled so my grandma payed way more, my mom thought I had just made an error while ordering and force... See more
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If in case you loose piece of paper I mean bill lol forget about returning or charging even you show them bank transactions with exact date and time. People working there don't know how to do it so en... See more
I made an order in December which I never received. I opened a claim via PayPal, I sent screenshot and proof that the order was never shipped, I won the claim and I got a refund. Today C&A intimidated... See more
I live in Albufeira.. I usually go to guia algarve shopping c & a.. the store is good but there is 1 salesperson whom I have been looking from 1 year but his behaviour has not changed .. he is soo rud... See more
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Refund in more than 5 weeks!!!
I made recently 3 orders. 2 of them arrived in 10 days(!!) and 1 of them is still "in process". Even I don't see anything processed in days and it's still not send, they told me that they can not cancel the order.
Since I have send a part of my order back, I have asked them, how long it will take for the refund. They told me currently it takes a MINIMUM of 4 weeks to process the return + up to 9 working days for the money transfer!!! That's insane! I paid immediately when I made my orders, so I expect to get my money back in a reasonable time as well. I understand that it can take a few days longer currently, but this is honestly too much. I order a lot online, but with or without the corona crisis....no other online shop has such a delay! I will never order here again!!!!
DONT BUY HERE
DONT BUY HERE. I bought A jacket together with a pair of shoes that were on sale with a 20% discount + my Welkom discount for signing up in the newsletter of extra 10% off. With 1 week delay they sent the jacket over but not the shoes because they say they’re out of stock, however if I go to the online shop the shoes are available but now on full price so if I want them I need to buy them again with but paying extra 30%!!! I’ll buy my shoes somewhere else 🖕🏻🖕🏻
The worst online shopping experience…
The worst online shopping experience ever
After two weeks an order has been placed C&A support still can't tell me when i can expect the delivery.
Can't complain
Always had good service from these guys, and my deliveries have always arrived on time, so i can't really complain.
Not the biggest store but a good…
Not the biggest store but a good selection of fashion and a fair BIG & TALL section.
EXTREMELY POOR SERVICE!
EXTREMELY POOR SERVICE!
No package, no money, no proper answer
I have placed an order on April 26th, money has been withdrawn from my account on April 28th and now on May 28th I still did not receive the shipment. Horribly inefficient customer service (dough polite) that either has a bad system where they cannot see what has been previously communicated/done or is poorly trained. In both cases customer ends up with a lot of irritation and lost time, without money and shipment.
Highly recommend NOT TO purchase at this site.
Good quality, good prices, slow, some other issues
The quality of the products appears to be somewhere in the range of acceptable to good. The prices are really good, which is why I ordered here in the first place.
However, they did take way too long to send the order, it took them about 3 days to get the package out of their warehouse, which is not acceptable considering it's 2017 and almost nobody takes that long. It's annoying that you won't get free shipping unless you pay at least 75 euro's, which is especially annoying considering I'm Dutch and this was originally a Dutch company (almost no Dutch online store will have you pay shipping with orders over 20~25 euro).
Another big disappointment was that the "bermuda" (shorts) that I wanted the most were somehow sold out. It wasn't sold out on the website, so it was very disappointing that the info was incorrect. They did give me back the money, but again, it's 2017 and the info should be up to date at any given point.
TL;DR:
Good prices, expensive shipping, good quality, but the company seems rather outdated in the service department. I can only recommend if you have patience and want a lot of stuff at a low price.
Decent quality
I do not know about the online purchasing because I have not used it but I have bought clothes in different stores and I am quite satisfied, regarding quality and price I would give them a good grade. The clothes use to be quite good and the price is interesting. The cotton items I have bought were really good. I am quite satisfied. Good prices and decent quality.
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