Well designed process. Easy to follow instructions and the eCheck option worked out well. Got my payment quickly. Unrelated, trying to complete this this review, starts with clicking a link in Buy... See more
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Review summary
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Reviews shaping this summary
This company’s 5-star average rating is absolutely well-earned. They promise big and keep every promise. They made a much higher offer than any other company and didn’t pull any “gotchas” to try to we... See more
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This gave me an opportunity to get some residual value from my Series 7 watch as I upgraded to 11. Despite some trouble with decommissioning the old watch, John Y stayed with me until it was figured... See more
Company replied
The company acted with integrity. They revised my quote after receiving the phones I was selling and determined they were in better condition than I initially reported. They gave me more money for the... See more
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Company details
About BuyBackTronics.com
Written by the company
About BuyBackTronics
Since 2018, BuyBackTronics has helped customers throughout the United States sell electronics for cash through a simple online and mail in process. With hundreds of thousands of successful transactions completed, we’ve built a system that is transparent, consistent, and easy to use.
Get an instant quote online, ship your device for free, and get paid quickly. Whether you’re upgrading your iPhone, selling your MacBook, trading in a GPU, or cashing out a gaming console, we make the experience straightforward from start to finish.
Why Customers Choose BuyBackTronics
We focus on competitive pricing, clear communication, and reliable service. Here’s what sets us apart:
- Free Inbound Shipping – No hidden fees. We cover the cost of sending your device to us anywhere in the United States.
- 14 Day Price Guarantee – Lock in your offer and protect your quoted price.
- Flexible Payment Options – PayPal, eCheck, Check, Gift Cards, or Virtual MasterCard.
- Competitive Market Based Pricing – Clear grading standards and consistent evaluations.
- Optional Shipping Kits – Secure packaging available for added convenience.
- Expedited Processing – Faster turnaround available when needed.
- Real Time Updates – Stay informed throughout the entire process.
- No Obligation Offers – You are never pressured to proceed.
Bulk BuyBack
We also work with schools, companies, and organizations throughout the United States looking to sell devices in volume. Whether you are managing an IT asset refresh cycle or upgrading business laptops, smartphones, and company issued devices, we provide competitive bulk buyback quotes and streamlined online processing.
What We Buy
We purchase a wide range of electronics, including:
- Smartphones – iPhone, Samsung Galaxy, Google Pixel, and other Android devices.
- Laptops and MacBooks – Apple and Windows models.
- Desktop Computers – iMac, Mac Studio, Mac Mini, and Windows desktops.
- Gaming Consoles and Handheld Systems – PS5, Xbox, Nintendo Switch, Steam Deck, ROG Ally, Lenovo Legion Go, MSI Claw, and more.
- GPUs and Graphics Cards – NVIDIA, AMD, and Intel.
- Cameras – DSLR and mirrorless models.
- Tablets and iPads – Surface, Galaxy Tab, Pixel Tablet, Lenovo, and more.
- Drones – Popular DJI models and other major brands.
- Smartwatches and Wearables
- Audio Equipment
- VR Headsets
Get your instant quote today and turn your used tech into cash with BuyBackTronics.
Contact info
556 Central Florida Parkway Suite 1016, 32750, Longwood, United States
- 18558594125
- info@buybacktronics.com
- www.buybacktronics.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service. Honest company gave me more for the laptop than was quoted! Will use this company again!
Thank you, S. Hood
7 April 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Susan,
Thank you for taking the time to leave us such a thoughtful review. 💙
Glad to hear that stood out, we strive to keep the process fair and unbiased, even if that means adjusting an offer upward when it’s warranted.
Appreciate you choosing us and we definitely look forward to the next time you use our service.
Promise you the same great experience every time.
Cheers,
The BuyBackTronics.com Team
That they have different ways of getting your money. And it actually come fast
Payment options. And how fast the payment processed.
10 March 2026
Reply from BuyBackTronics.com
Hey Binte,
Thank you for taking the time to leave us a review, much appreciated. 😊
Glad you appreciated the different payment options we offer, along with how quickly everything was processed.
Mailed check, eCheck, PayPal, Virtual Mastercard, gift card, take your pick!
We look forward to round two.
Cheers,
The BuyBackTronics.com Team
Reply from BuyBackTronics.com
Hey KK,
Thank you for the review. 😊
Glad you had a great experience.
We definitely look forward to working with you again soon.
Cheers,
The BuyBackTronics.com Team
Excellent place above market price
Excellent place. Simplex well paid, great customer service
9 March 2026
Reply from BuyBackTronics.com
Hey Sergio,
Thank you for taking the time to leave us a review. 😊
Glad to hear you had a great first experience selling to us.
Appreciate you noticing the simplicity of the process and the great customer service.
We appreciate you choosing us, and remember to consider us the next time you’re looking to sell your unwanted tech.
Cheers,
The BuyBackTronics.com Team
The products I gave were in great…
The products I gave were in great condition and clean and ran well the offer was cut in half and took weeks for you to review I should have just went to a pawn shop this was a waste of time and I lost money
9 March 2026
Reply from BuyBackTronics.com
Hey Ron,
Thank you for your feedback. We’re sorry this experience did not meet your expectations and appreciate the opportunity to provide some context.
As I look through your inspection notes, the console was found to have clear signs of insect activity within the unit. Since you disputed the initial findings, a supervisor took a second look to reconfirm and concurred with the original assessment. As part of that process, images were provided to evidence the condition, and as I review those myself, it is clearly visible.
We do not open devices during the inspection process, as they remain the customer’s property. Based on the condition observed, the device falls outside of what we are able to resell. As a result, the offer was not reduced, but declined entirely.
As a courtesy, we arranged a free return of your device.
I also noticed you’ve traded in with us before, and that transaction was completed without issue. We’re sorry this particular experience did not reflect that.
I understand the frustration, however we were unable to proceed given the condition of the device.
Best,
Ian
Customer Success | BuyBackTronics.com
They stole my charger away for free…
They stole my charger away for free without giving it back to me, which was very frustrating! I have an proof of video putting my charger in the box!
8 March 2026
Reply from BuyBackTronics.com
Hey Diya,
Thank you for your feedback, and we’re very sorry for the frustration caused.
After reviewing our receiving footage, we can confirm that the charger was indeed included. Due to an internal oversight during evaluation, and with the device noted as still being MDM locked, the charger was mistakenly not paired back with the return.
We have since reached out and arranged to send you a replacement charger at no cost to make this right.
This is not the standard we hold ourselves to, and we appreciate you bringing it to our attention so we could correct it.
If you have any further questions, please feel free to reach out to us directly.
Best,
Ian
Customer Success | BuyBackTronics.com
Good experience
Good experience, sent a label, I shipped the device, they inspected it quickly and sent my money. Couldn't have asked for anything more. They gave me a fair price and all went smooth.
8 March 2026
Reply from BuyBackTronics.com
Hey Patrick,
Thank you for the wonderful review and welcome back! 😊
Love the way you summed it up, it really is that simple.
Always a pleasure working with you.
We look forward to your future trade-ins with us.
Cheers,
The BuyBackTronics.com Team
Trash
Trash, told me one price then payed $600 less because they declaired the speakers were too quiet... maybe if they sent more then a box with packing peanuts it would have arrived in the condition i sent it out in which was nearly flawless.
8 March 2026
Reply from BuyBackTronics.com
Hey Mark,
Thank you for your feedback. We’re disappointed we couldn’t meet expectations, especially on your first experience, and appreciate the opportunity to provide some context.
Your initial offer of $1,432 was adjusted to $927, a difference of $505, after inspection. The device was found to have issues with both speakers along with backlight bleed around the screen edges. These findings were documented by our inspection team and reflected in the evaluation notes, as repairs of this nature do impact the value significantly.
Regarding packaging, the device arrived without any visible external damage to the box, which typically indicates it was not impacted during transit.
As I look through the communication, I do not see a request to dispute the findings. As with all customers, you do have the option to request a supervisor review. A second inspection is completed, and if findings are confirmed, we provide photo and video evidence along with receiving footage when needed.
At that stage, you can choose to proceed with the updated offer or request a return of your device.
We do our best to honor every quote provided. However, when the condition differs from what was initially described, adjustments are necessary based on the cost of restoring the device.
I hope this explanation helps provide some clarity.
Best,
Ian
Customer Success | BuyBackTronics.com
BuyBackTronics process was quick and…
BuyBackTronics process was quick and easy, and payment was quick. Will use again!
7 March 2026
Reply from BuyBackTronics.com
Hey Michael,
Thank you for the review and welcome to your very first experience selling to BuyBackTronics.com. 🎉
Thrilled to hear everything came together just as promised.
Appreciate you choosing our service and we look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Fast turn over
Fast turn over, great price and even better communication. Money promised was electronically deposited. A+ all around.
5 March 2026
Reply from BuyBackTronics.com
Hey Kevin,
Thank you for taking the time to leave us such a great review, the team will definitely appreciate this one. 💙
Thrilled to hear we were able to deliver across the board, especially on your very first experience with us.
Appreciate you choosing BuyBackTronics.com and remember to consider us when selling your tech in the future.
Cheers,
The BuyBackTronics.com Team
8+ days and no action
8+ days and no action. Called and was not helped. Horrible experience just waiting around.
5 March 2026
Reply from BuyBackTronics.com
Hey Omar,
Thank you for your feedback, and we sincerely apologize for the delay.
We did experience a spike in incoming volume which impacted our turnaround times. While we aim to process devices much sooner, turnaround can occasionally fluctuate depending on daily intake.
To keep customers informed, we send proactive updates as soon as items are received if we anticipate delays. That said, we understand how frustrating it is to wait and we fell short of expectations here.
Looking at your trade-in, it was completed on the 7th business day. While not the level of speed we strive for, we recognize this did not meet your expectations, especially for a first experience.
We truly regret that and hope you will consider giving us another opportunity in the future.
Best,
Ian
Customer Success | BuyBackTronics.com
Reply from BuyBackTronics.com
Hey there,
Thank you for the review. 🫶
Glad you enjoyed your first experience with us.
Truly appreciate the recommendation and look forward to working with you again soon.
Cheers,
The BuyBackTronics.com Team
The experience was seamless
The experience was seamless. Sent them the MacBook with the shipping label provided by them. In a few days I got a digital check for the initial agreed amount. Super happy with how smooth it went. 10/10.
4 March 2026
Reply from BuyBackTronics.com
Hey Bob,
Thank you for taking the time to leave us a review. 💙
The seamless experience you mentioned is exactly what we strive to provide, love that it showed through in your very first experience selling to us.
Apprecaite for giving us the opportunity and we look forward to your future trade-ins with us.
Cheers,
The BuyBackTronics.com Team
Was easy to complete the transaction
Was easy to complete the transaction. Turn around time was good.
19 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Barb,
Thank you for the review. 💙
Easy is exactly what we like to hear.
Glad everything came together smoothly and the turnaround worked well for you.
Appreciate you choosing us and we look forward to working with you again!
Cheers,
The BuyBackTronics.com Team
BuyBackTronics - Superior Service
BuyBackTronics is a true standard of customer service excellence. I sent them a working laptop that got significantly damaged in transit. BuyBackTronics filed an insurance claim with the shipping company on my behalf for the damage. They took care of everything.
The shipper denied the claim several times claiming it was my fault for inadequate packing. From the clear and detailed photos BuyBackTronics sent me the package was clearly damaged in transit. The original packing was absolutely perfect.
BuyBackTronics quickly rose to my defense and appealed the shippers denial of claim a number of times, escalating the appeal each time. BuyBackTronics stayed with the process and finally, after nearly three months persistence on my behalf, the shipper agreed to pay the claim. I have never seen a company stand behind a customer as aggressively as BuyBackTronics did for me.
They kept me informed all along the way. They were always quick to respond. They were always polite and patient. They have "customer service" truly figured out. A special and sincere shout out to Customer Experience Specialist, "Shiana" who was absolutely remarkable. I can say without one single doubt that BuyBackTronics is a 101% legit, caring, and honest business. I am very impressed and thankful with what they did for me. Go for it!
27 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Andy,
Wow, now that’s a thorough review, thank you for taking the time. The support and claims team will really appreciate this one. 💙
While situations like this are rare, packages can occasionally be mishandled in transit. In those instances, you can expect the team to step in, file the claim, and stay on it, following up and escalating as needed until it’s resolved.
Really means a lot that you took notice of the effort and persistence from the team.
And of course, thank you for your patience and cooperation throughout the process.
We appreciate you choosing us and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Another smooth transaction
This is my third time using Buybacktronics and it was another smooth transaction. I got the full amount promised. It took just less than a minute to get the quote and shipping label. The offer price was not much less than what I would have netted on Swappa and I don't have to deal with buyer's remorse or scams.
They are really easy to contact. I had a question about shipping so I called them and was connected to someone quickly. In a previous transaction, they responded to my email same day.
26 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Bingster,
Thank you for the wonderful review and welcome back! 💙
Always great to see a returning customer, especially on your third transaction with us.
Glad to hear everything came together once again, from quick quoting to fast communication. That’s exactly the experience we aim to deliver every time.
And you’re absolutely right, avoiding the hassle and sometimes even the risks of listing a device on your own is a big part of what we offer. It’s just a completely different level of convenience and effort.
Appreciate your continued support and we look forward to the next one.
Cheers,
The BuyBackTronics.com Team
Excellent Service
Wonderful company to do business with. I was very impressed and pleased with BuyBack Tronics amazing service. They were in touch from the time the phones shipped to when they were received and the funds were paid immediately.
18 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey there,
Thank you for taking the time to leave us a review. 😊
Thrilled to hear we were able to impress you overall.
Great to hear the communication stood out, keeping customers informed every step of the way is something we take pride in.
We look forward to your future trade-ins with us.
Cheers,
The BuyBackTronics.com Team
The shipping and check out time
The shipping and check out time of my old surface was quick and the payment very fast as well.
4 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Donald,
Thank you for the review. 😊
Glad to hear everything moved quickly, just how it should be.
The idea is to always deliver on the promises we make, no excuses.
We appreciate you choosing to do business with us and look forward to working with you again in the future.
Cheers,
The BuyBackTronics.com Team
What an amazing experience
What an amazing experience. Very responsive, professional, and honest. Telling all my friends about them, you rock!
Thank you!
25 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Anthony,
Love the review! 💙
Always great when the effort we put in behind-the-scenes to make this process work as intended is noticed.
Really appreciate you choosing to do business with us, and even more so for spreading the word to your friends.
We look forward to working with you, and them, in the future!
Cheers,
The BuyBackTronics.com Team
BuyBackTronics is the Real Deal!
I couldn't be more pleased with my MacBook Pro trade-in to BuyBackTronics. As a professional photographer, I need the most powerful workstation I can buy. Every year I buy the latest MacBook Pro Max, and for the last three years I have sent my old machine to.BuyBackTronics. Their offer was higher than any other company that takes trades and nearly twice that of what Apple offered me. Note that my previous MacBook Pro M4 Max cost over $4,000, so the likelihood of finding a buyer on Craigslist or Facebook Marketplace was remote and possible dangerous! BuyBackTronics not only gave me the best offer - they actually paid me the same price they quoted when they received my MacBook Pro!
25 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey ArmyUSA,
Wow, now that’s a thorough review, thank you for taking the time. 🙌
Always great to see a returning customer, especially with devices like your MacBook Pro Max.
Something that’s really unique with services like ours is the simplicity, you get an upfront offer, pack your device, ship it out, and let us handle the rest. It’s a completely different selling experience compared to trying to sell a device yourself.
As you’ve experienced, when a device is described accurately, you can expect to be paid exactly what was quoted, without surprises, and that’s a promise.
Appreciate your continued support and we look forward to the next one!
Cheers,
The BuyBackTronics.com Team
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