Buss Murton Law Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and legal team for being exceptionally professional, knowledgeable, and supportive throughout property sales and purchases. Many people also appreciate the prompt communication, efficient service, and clear explanations provided, which help make potentially stressful situations much easier to navigate. Clients consistently mention that advisors go the extra mile to resolve issues and ensure everything runs smoothly from start to finish. Some reviewers were not happy with communication aspects, noting instances where they had to chase for updates or felt that communication could have been better during their cases.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently professional, helpful, and... See more

Service

Consumers find service to be positive, highlighting superb and first-class assistance from knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as professional,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and efficient communication.... See more

User experience

Customers had positive experiences with user experience, finding the process smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more

Company replied

Rated 5 out of 5 stars

This is the second time we’ve used Buss Murton Law for a house sale and purchase, and once again they were extremely helpful throughout the whole (and often stressful) process. Kerry was fantastic — s... See more

Company replied

Rated 5 out of 5 stars

i had the best of help and support from Melanie den Brinker who is trully very professional , kind and knowledgable barister in her field. at every step of the way i trully felt that i was looked out... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(408)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good comunications

Good comunications, Very friendly.

1 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Working with Helen for a while

Working with Helen for a while - great work - great communication.

31 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Helen and her team were great

Helen and her team were great - they took the time to explain the process and then send over documents as they came in, explaining them as needed as we went along. All fees were clear and everything was completed in a timely fashion.
This is the second time I've used Helen's services and wouldn't hesitate to recommend her.

29 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Responsive and excellent service

Throughout the entire buying process Gail and their team were responsive, competent and went above and beyond to make us feel at ease. Definitely would recommend!

23 July 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail and the team. Our client’s satisfaction is our top priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Simran. Very efficient, always available at the end of the phone to answer any queries.

23 April 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Simran. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Excellent Service

Great to find a local firm that provided an excellent service, good communication throughout and wise counsel. Definitely recommend and will use again in the future.

17 July 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Documents and meetings well organised and managed

Pleasant meetings, organised quickly. All aspects covered well and explained clearly.
Documents produced quickly and meeting arranged to sign organised to our timing needs.

8 July 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Excellent conveyancers

Our house move was a very long and drawn out process but Buss Murton (Kerry Carter) dealt with it all very well. We felt looked after and that we knew and understood what was going on throughout.

18 June 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Kerry. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Made the purchasing of our first…

Made the purchasing of our first property very easy. Incredibly helpful personnel who assisted with all facets of the process and were easy to get hold of for any queriers and questions we had. Hugely appreciative of the assistance and support.

16 June 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Highly recommend

We have had an incredible experience with Buss Murton, and would highly recommend them.

9 June 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Responsive and efficient service

Responsive and efficient service. Works flexibly to fit in with clients needs.

28 March 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Simple and easy…

Alex made the process simple and easy to understand, he was responsive and knowledgeable. I would be happy to use Buss Murton again and would recommend their services.

12 May 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Alex. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Highly recommended

From first phone call to completion I couldn’t have been happier with Sola and Jodie at Buss Murton. Selling a house is very stressful and they took all that away on the legal side. Highly recommended.

6 June 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sola and Jodie. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss MurtonLaw

Rated 5 out of 5 stars

Sound advice over a long period

Sound advice over a long period. Always someone there to help with rapid response to queries or questions raised.

5 June 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Wouldn’t go anywhere else!!!

Honest, detailed diligent in all area of work carried out for the selling and purchasing of our properties. Giving time to explain everything in the detail and making sure everything had been read and understood in what it would mean for us.

3 June 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Very professional

Very professional, fast, and friendly. Paula was fantastic and a pleasure to work with!

30 May 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Paula. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Making a will

Our solicitor Sohret has guided us through the will making process, giving clear and helpful advice and guidance throughout. We are happy and satisfied, and relieved to finally have wills in place.

28 May 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Amazing team. Highly recommend.

A complicated house purchase and sale which Paula handled effortlessly. Nothing was too much trouble and we were always kept fully informed of developments. We highly recommend Buss Murton!

28 May 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Paula. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Very good service

Very good service

21 May 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Three moves: fantastic service

We used Buss Murton for 3 moves. Exceptional service from Helen every time. Consistently replied to questions same day, clear and concise assistance where necessary.
Brilliant professional service. Could not recommend highly enough.

9 May 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We will pass your kind comments onto Helen. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

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