Burgerking Reviews 

it was poor, burger tiny and cheese was not melted and one tiny piece of bacon that looked uncooked, forgot my order and when it came it was cold poor music and onion rings had no onion in ⚠️⚠️⚠️☣️☣️☣️☢️☢️⛔️⛔️⛔️please don’t come- sitting in the toilet now

So after around 20 years of not eating fast food I had a £10 off offer for Burger King. Honestly they should have paid me £10 just to eat this garbage. It was that bad even my Bulldog walked away when I offered him a bite. Honestly, how this garbage can be sold as food is beyond belief!! 🤮

I am a delivery rider working with Uber, today friday on 24-04-2026 around 19:20 i went to pick up multiple orders from BURGER KING for the customers. The employees at the burger king were so lazy thay they had no urgency of the riders and the customers were waiting for their orders, rather they were miss behaving. I asked the service agent at the burger king wokingham to please expedite the serving as there was promotion on the uber app (during this promotion drivers can get benifit by making more money), so he straight away redused me to give me orders and said you shall delete the orders and make this delivery done... i requested them to call foe their manager the lady was already there and she supported her staff instead of being professional they took it personal, and the customer food was effected, eventually the customer had to come to the burger king to get her order....

Regular customers at spennymoor,placed order,took a while,our main concern the place was absolutely manky,struggled to find a clean table,floor was disgusting,no sugar etc topped up,to busy serving just eat

Visited Burger King at Podimore services .
First impressions not good , dirty floors and tables . Toilets were dirty and some blocked . Men’s toilets even worse with bad smell .

Machine to order food failed three times so we approached the counter to meet th empty unhelpful member of staff who grunted when he took our order . When. We queried that it was £1 more expensive he grunted back that it was due to a drink we ordered ?? Food arrived quite quickly and was good .

Please clean this restaurant and get more approachable staff !

We received our BK order 2 fries instead of 3, got onion rings we didn’t order and extra burger instead of chicken nuggets. It’s simple BK employees, you just follow the list in front of you…not rocket science! Can you imagine what would happen if you had to use your brains! Whopper is tiny, bun is even smaller than the burger 🤦‍♀️ barely any filling and hardly any sauce. BK used to be the best, but now it’s up there with the worst.

Service was quick but the food was only just acceptably warm when it arrived and soon became too cold to be enjoyable.

Went to Burger King at M1 South Toddington. Indifferent service, and despite not being busy - not a single other customer there - every table in the place was dirty - bits of food packaging, ketchup, etc on tables, on chairs. You'd think someone would have time and be bothered to clean the tables. Still no action on that in the whole time I was there. Puts me off ever going to Burger King again - at Toddington or anywhere.

I am writing this review purely to comment on the difficulties trying to actually speak to someone or message someone via the Burger King app or website. Basically, it is impossible. I mean totally and utterly impossible!! I have tried twice in the past to complain to Burger king and you just get sent round and round and round and round and round in circles, whichever options you select.... Oh and then I go around and around then down a new route ..... is it actually going to let me type a message to someone?? But then, but then, but theeeeeen........
Oh GOD NO!!!! (Howl of anguish from me)..... it's back to the same (how dare you want to speak to a human) dead end. It's usually at this point I considered tripling my antidepressants.

So basically, I am confirming the evidenced fact that you CANNOT complain to BK. They don't want your complaint at BK. It's clearly too much trouble as they have made it impossible to do so. Even Googling how to complain to Burger king just tells me to use the damned app for website as I've already been doing. So I doubt that they even have a customer service team and if they do then they should be utterly ashamed of themselves. Taking the customer completely for granted and showing zero interest in solving their problems is outrageous. How you can operate a service in the 21st century like this is absolutely beyond belief. As well as putting this review here, I intend trying to find some kind of ombudsman or someone centrally who can take BK to account over this. Maybe Watchdog??

My problem (if anybody is still interested by this point) is that the BK app WILL ... NOT accept my payment methods as legitimate. Every time I try to enter a card, it tells me there is a problem with the card and that I should contact my bank. But I can assure BK and everyone else that I'm using my two debit cards and credit card without any issue whatsoever with multiple other service providers and shops and they don't seem to have any issue with my card. This includes the McDonald's and KFC apps which I use regularly and find them very easy to use. But the BK app is about as useful as a chocolate teapot to me. Therefore, I don't usually bother with BK because I can't get any offers or rewards redeemed without going inside, first of all explaining the problem to 'generic bod' behind the counter only for 'generic bod' to look at me blankly and say that they can't deal with it at which point I have to tell 'generic bod' to go and get their manager because 'generic bod' doesn't usually have the initiative to do so themselves. Rushed off their feet deputy manager usually then races over, looks at me as if I'm pond life because they clearly think I'm too stupid to use an app. I then have to re-explain the whole problem at which point deputy manager will ask me to show them the problem, thinking that I'm still too stupid to use an app and I demonstrate that I simply cannot enter an appropriate payment method due to being told that I am clearly a problem or my bank is. It couldn't possibly be BK that's the problem could it? Then deputy manager will usually visibly huff and puff and then spend five minutes inputting my order and the relevant reward / offers plus my blue light discount all of which should work on the blasted app in the first place.

Sorted it out BK. I'm sick to death of your app and your in-store ordering screen of terror. I'll take my regular burger needs to a provider who gives a damn about the customer experience.

Poorly laid out as squeezed in with Greg's and garage shop, food itself was edible but not great, luke warm soggy onion rings, and wrong sauce on wife's chicken royal :(
Back to macky Ds for us next time, disappointing as the BK at norwich is very tasty

When ordering via the kiosk, apparently after payment the order didn't went through. According to the local manager, the payment wasn't accepted. I had to order again. When I told the payment was visible in my bank accountn he said i would be canceled. I had to order again. The first order never was canceled and I payed two times for the same order. There is now way to make a request to refund. This is a real rip-off.

Kiosk wasn’t working staff where HOPELESS then I proceed to order 6PC chicken nuggets to find there’s only 4! Juice tastes like water and to top it all of I wasn’t given SAUCE!

Burger King in my opinion are the worst i have ever had Terrible food and customer service, This is in Brighton and Hove, You’re pictures of Burgers looks good ,unfortunately the taste is terrible.
Ps get some decent stuff!!!!

Visited their "flagship" store on the Strand. Inadequate staff, a long wait, a filthy restaurant strewn with the remains of others' meals and £15 for a burger and fries. However, an hour after eating there I took to my bed with chattering teeth. Endured an awful night of stabbing stomach pains, nausea, body pain and diarrhoea. Lost my whole Sunday to misery. No idea if I'll be fit for work tomorrow. Haven't dared eat anything yet. Pretty sure it's salmonella food poisoning as I've had nothing like it before. Please find somewhere else to eat! Only sharing this to prevent more suffering!

Podimore Burger King - Very poor, tired decor, seating, needs a deep clean throughout, toilets not clean, toilet coming away from wall. Food very average. Staff disinterested! Do not visit.

Jarmans park Hemel Hempstead Burger King avoid. Burgers weren't burnt they were cremated and cold.

Marie and reace are great customer service. Friendly and nice

Absolutely disgusting customer care. They make it absolutely difficult to contact them. Then you find that the customer care section isn't working. They send generic responses and don't actually deal with complaints. Yes it's abundantly clear they don't care. App deleted and won't ever go back.

I went to this burger king at lakeside retail park and when we entered there was food and rubbish aon the floor and tables and when we asked for a table to be cleaned where they wiped it knto the floor with a cloth and swept it into a corner instead of wiping it up, later our order number got called i had to ask a person i went with for the reciept and they thought they passed it to me and i could hear the employees laughing behind the counter whuch i think was about no ine coming to get the order when i got the meal i heard one of them still snickering and said the order number even though they wasnt calling the order,it was really dirty, and the drink machine on the right had a fault where if you held the drjnk button down lightly to fill your drink then stopped pressing the button then the button would get stiff and overfill the cup