Greggs Reviews 3,403

Went in to Thetford retail park store at 10am. They literally had nothing on sale unless you wanted prepackaged food.no sausage rolls no bakes. For a breakfast time this is obviously very badly manage... See more

I'm avoiding the Greggs at Primark,Northumberland St Newcastle upon Tyne because they are too often without certain sandwiches available. It seems to be common problem in this shop but all other... See more

Experience depends very much on who is serving. Some of the staff are lovely but some, e.g. today are arogant, impatient and rude. They need to remember they are serving hospital patients, visitors... See more

Tubwell Row Darlington Cafe has been opened a few months and is in a constant state of uncleanliness. I've been in a few times morning or afternoon. Crumbs on the floor and tables. Marks and dried spi... See more

We're always like the food of Greggs especially All day breakfast Baguette, Tuna crunch Baguette, Southern fried potato wedges, steak Bake,sausage rolls like that. Sometimes we go there for lunch.... See more

15a City Tower Manchester store staff are unreal & beyond slow & rude to customers. You go in before work & they go at a pace a snail could beat They clearly think nobody has anywhere... See more

Welshpool, on the whole good service, however, it seem staff come direct from the boats, and are employed iin the services at welshpool, polite, however, not properly trained in hygiene rubbing face t... See more

I m continually complaining about the Gregg's I go to Ayr cold coffee mostly.However I disliked the message their CEO put on the media about so called fat jabs people are taking affecting their pr... See more

9th Jan 2026 - Greggs feltham - health hazzard and very dangerous place!! was attacked by teenage customers and assulted myself and threatened me..... The RUDE shop assistant (Alicia) did nothing! an... See more

Visiting greggs primark, Tottenham court road, ( from Ireland 4th feb ‘26 )) the staff here are incredible. In particular a lovely young guy called Dilan and a fabulous young lady called Toni. I wish... See more

Myself and my wife visit Greggs at Birdwell nr. Barnsley on a regular basis and are always satisfied with the service we receive. Today we visited and were served by a young man called Josh. His wa... See more

I have just been to Greggs on the Formby bypass, the bacon was obviously cooked by Bishop Pierre Cauchon as it was obviously on the same fire as Joan of Arc was so well done. Coffee was steaming aver... See more

I would not like to give this two ratings as well. But as a kind person I am giving this rating, as my concern about giving this review is I brought a large coffee hot chocolate but you know if we ask... See more

Extremely disappointed. I had a sausage roll and a pizza and soon after started feeling unwell, couldn’t sleep, and ended up being sick. I’m still not feeling right. I don’t know whether this was food... See more

Loooong queue, staff running around trying to fulfill delivery orders for people too lazy to actually make it the 1/2 mile walk to the nearest slop supplier. Anyway, bacon as usual undercooked. Om... See more

Visited Greggs in Truro on quite a few occasions but have now given due to filthy state you are expected to sit in, even when it been quiet no one bothers and you have to pay extra to sit in filth.... See more

Very bad experience this morning in Greggs restaurant. They were serving cold food to the black customers. I personally, asked them to warm it on unfortunately, staff were laughing on us. It was bad e... See more

I’m not a regular customer but I did pop into your Bromsgrove High Street outlet last week and bought a pizza slice and a Latte. The young lady who served me was a delight. She was confident, smiley a... See more

If the right staff are in the shop is comfortable clean with a super quick service but there are other times ! Today the bacon smelt so off like stick to your clothes gross just saying cheap doesn't a... See more

I wanted to leave this review to recognise the incredible kindness of the staff at Greggs on Horseshoe Corner in Lancaster. An elderly gentleman I supported often spoke about how kind, patient, and h... See more

Without any doubt at all, gregs have turned down the temperature on their warming plate which means that they're holding food and in some cases food containing meat probably at not hot enough tempera... See more

They don’t acknowledge complaints! The service has dropped significantly. Store staff stand chatting away to other staff about their personal life whilst being served. Disgusting and really rude!!

Visited Greggs at the Old Green Parade, New Milton, BH25 6QA. Food was ok but stayed a bit longer than 20minutes as i remained to eat and drink what i'd bought, unbeknown to me the carpark has a 20min... See more

I was going to write in detail about rude staff and cold steak bake at Edinburgh Seafield Rd. But as it's clear Greggs don't respond to anything here so I'll save my energy. Generally I'm pretty happy... See more

I visited here Friday at around 9:30am A young girl served me and I was unhappy, she was leaning on the side and was on her phone, she made me food without washing her hands after being on her phone... See more

Appalling service. Ordered large breakfast order via Uber Eats, it arrived late (over an hour wait) and there was only ONE item out of SIX ordered. And it was the wrong item. I phoned the bra... See more

EG On The Move Bishopston 106/114 Gloucester Road , BS7 8NL Greggs staff at this franchise in Bristol are absolutely amazing. Now that the franchise is closing I really hope they get looked after... See more

Aww what a beautiful shop, just been done up at Brazennose St, in Manchester City Centre and the staff are so friendly was chatting to Warren who was sweeping up at the time and I said to him bet th... See more

Having been a customer of Gregg's for a number of years I am very disappointed at the extreme reduction in quality. Yesterday I bought a chicken salad sandwich which when I opened it I could feel t... See more

Visited Greggs in Central Colchester today and was disappointed to see no disabled access to the main seating area as the small area downstairs was extremely busy and cold with the door constantly ope... See more

No customer should be ignored Went in only to be ignored and just eat served.... jokingly i said he'd jumped the queue to be met with its different for them . I pointed out that i am a paying cu... See more

We picked up a Greggs To Good To Go bag last night for a modest £3, and the value and variety absolutely blew us away. Tonight we returned and bought a bag each, and once again we were incred... See more

This is a review based on the new store in Swanley. I've overheard the managers speak very rudely to staff & customers alike. They do not provide a very good customer experience! The place is dirty &... See more

If I could give a 0 star I would. Never will I purchase anything from Greggs again. Got 3 x Tuna crunch baguettes (over 4 pounds each)from the new Welwyn Garden City petrol station and there was a spo... See more

I've had good experiences with Greggs in the past but this time not so much. I ordered a corned beef past and it tasted like tuna and iron, its never tasted like this in previous experiences and I don... See more

after queueing for over 15mins, one till open, member of staff not happy in his job. low I.Q. eventually took my order, sausage and egg bap. marked on bag machine made my requested coffee, THEN aske... See more

Is it me or is the quality of Steak Bakes and Sausage rolls sliding? I love a Steak Bake but last 3 have included 2 or 3 inedible lumps of fat and gristle and even the sausage rolls have included stri... See more

The new Greggs at Morrisons Penrith is a disgrace. They are too lazy to cook anymore breakfast products after 1030. You are better off going to McDonald's across the road. Used to love Greggs but it's... See more

Greggs, in general, i think does a great job. However, amongst some quite good food, they provide other things you can eat which will only fuel the health crisis in the UK. I am sat at a table on a m... See more

The whole experience was exceptional by a member of staff at St Stephens Hull today..........the staff member worked alone at front of house, was extremely efficient, excellent customer service, so po... See more

Stopped off at the Greggs off the A2 at Dunkirk where we typically pick up baked items and drinks. Most of the time, there’s not much selection, and the baked goods are always cold, especially the... See more

I raised an issue with Greggs about dogs in the store . I spoke to a representative of Greggs on the phone She asked me if there were any other Greggs I could go to. The dog in question had... See more

Greggs fruit scone,bland no taste ,horrible texture,very crumbly.Dont know if the recipe has changed but won't be buying in the future would prefer to buy from a local bakers

I recently had to contact Greggs customer services, as a result of which I was offered a £5 goodwill gesture. Although I was told that this should arrive after about an hour or so, it actually took fi... See more

Always a Good attitude from the staff And the Food was as expected. Its Greggs, not the Ritz so you know what youre getting! But.... the app isnt working again!!!! This has been going on f... See more

Really disappointed with the cleanliness. Table was dirty along with the floor but above all the toilets were filthy. Makes me wonder the state of the kitchen??

Great food, fair price and friendly staff, especially the staff at Coleshill near Birmingham. Special mention to Molly, great job!

Great experience. I was greeted by a lovely smile, friendly banter and a great service from Julie the manager. Rest of Staff also great. Bacon and sausage bap, top quality and great price, along wit... See more

Always a pleasure going to greggs Crayford for my breakfast, Fay who works in the morning always has a smile on her face and always has time for a chat. Thank you again for the great service.