Burcham Car Sourcing Reviews 

393
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for providing professional, highly attentive service and expert advice during all vehicle purchases. Many people note that the entire car buying process is remarkably smooth, efficient, and completely free of traditional dealership pressure. Consumers frequently highlight how wonderfully easy it is to work with the staff, who completely take away the usual hassle and stress of finding the right vehicle. Satisfied buyers deeply appreciate the excellent communication, incredible availability, and genuine dedication shown by the team throughout every single stage of the transaction. Reviewers state they would gladly recommend these services to others and look forward to returning.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Customers report a high level of satisfaction with the service, highlighting a seamless, professional, and... See more

Product

Consumers find the product experience to be thoroughly positive, noting that vehicles match descriptions and... See more

User experience

Clients share positive opinions on user experience, highlighting an exceptional and seamless car buying... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Ross and his Team for the excellent service throughout the purchase of my BMW 540I. I was treat with care which made the purchase of my car thoroughly enjoyable . It was precisel... See more

Company replied

Rated 5 out of 5 stars

Wow what a service from Ross and Team Burcham! This has been a real first for me allowing someone into my world of buying cars but I felt a requirement when spending a lump of the kids inherence! Ross... See more

Company replied

Rated 5 out of 5 stars

The whole process of buying and selling a car was carried out so professionally and in such a short timescale. And Ross was available throughout to give me excellent professional advice. Delighted wit... See more

Company replied

Rated 5 out of 5 stars

From initial contact until the delivery of the car the whole process was made simple. Once the specification of what we wanted was agreed, with feedback on what was and wasn't likely to be a sticking... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Professional car sourcing. Built on a deep love of cars combined with an absolute appreciation for quality customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(393)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great result, great service. Recommended.

3 November 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you Tama for your kind feedback. We’re really pleased to hear you had a positive experience, and we appreciate the recommendation.

Rated 5 out of 5 stars

I tasked Ross with finding the perfect…

I tasked Ross with finding the perfect car
We waited 6months and the wait was certainly worth it
Everything is perfect. We never imagined we would find the exact spec
Thankyou

6 November 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for sharing your experience. It was a pleasure to help find the right car, and we’re so pleased the wait was worthwhile. Matching the exact specification takes time, and it’s wonderful to know the result feels perfect. We truly appreciate your trust throughout the process.

Rated 5 out of 5 stars

Faultless service every step of the way

From initial contact until the delivery of the car the whole process was made simple. Once the specification of what we wanted was agreed, with feedback on what was and wasn't likely to be a sticking point, sourcing the car we wanted was underway. Further discussion along the way meant our expectations were managed. Excellent service with a personal touch

24 October 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for taking the time to share your experience. We’re delighted to hear the process felt simple and personal from start to finish. Clear communication and attention to detail are always our priorities, so it’s wonderful to know that came through. We truly appreciate your trust and hope you enjoy every mile ahead

Rated 5 out of 5 stars

Buying a car from Burcham was…

Buying a car from Burcham was definitely my favourite car purchase experience to date, and I would highly recommend and use your services again.

13 October 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your lovely review! We're delighted to hear your experience with Burcham was your favourite to date. Making the process enjoyable and straightforward is exactly what we aim for, and it’s wonderful to know we achieved that. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Always a pleasure

I've used Ross and the team several times over more than a decade and it's always a pleasure. Removes the hassle and increases the joy of every car purchase.

1 October 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your kind words and for trusting us over the years! It’s always a pleasure helping you find the right car and making the process enjoyable and stress-free. We truly appreciate your continued support and look forward to seeing you again next time!

Rated 5 out of 5 stars

Wow what a service

Wow what a service from Ross and Team Burcham! This has been a real first for me allowing someone into my world of buying cars but I felt a requirement when spending a lump of the kids inherence! Ross didn’t disappoint. Sharing similar traits of perfection and a hint of OCD with a fellow petrolhead was a revelation😃👏

18 September 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Pete, thank you for such a brilliant review! It was a real pleasure helping you find the right car, and we’re glad the experience felt like a good fit. Your trust in letting us take the lead means a lot, and we’re delighted you’re happy with the result.

Rated 5 out of 5 stars

Beyond expectations!

The team at Burcham provided a service beyond expectations. I’ve never previously considered using a car finding service but they came well recommended. The whole process was very professional and they dealt with every aspect of the process in a timely manner. I ended up with exactly the car I wanted at a good price and all the hassle was taken out by Burcham. Including dealing with my part exchange. I would highly recommend this company and will do so to my friends.

12 September 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for taking the time to share your experience. We’re so pleased to know our service made the process smooth and straightforward for you. It means a lot that you would recommend us, and we’re grateful for your trust in Burcham to source your car.

Rated 5 out of 5 stars

Could not recommend Ross and his team…

Could not recommend Ross and his team enough. Everything was seamless.

2 September 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for the kind words! We’re really glad the whole process felt seamless for you. It was a pleasure helping you into your new car.

Rated 5 out of 5 stars

Trustworthy and friendly

Ross and the team provided a faultless experience when purchasing a very tidy and well presented Golf R.

From my initial enquiry to collection day, the service and communication was excellent. As described, the car was perfect and immaculate on collection and Ross was very welcoming making the whole process really enjoyable.

Looking forward to the next car

7 November 2024
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for the fantastic review! We’re delighted you’re so happy with your Golf R — it’s a stunning car and we’re glad the whole process felt smooth, welcoming, and enjoyable from start to finish. We really appreciate your kind words and already look forward to helping you find the next one

Rated 5 out of 5 stars

VW Golf R

Ross and his crew found me the ideal car .
Connor picked me up from the train station , connected my phone to the car , strapped in the flowers and pointed me in the right direction home .
Excellent service
Mark Williams

22 August 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Mark, thank you so much for the brilliant review! It was a real pleasure helping you into the right car. We’re chuffed everything went smoothly and hope the drive home was a good one. Wishing you many happy miles in your new car — and we look forward to catching up again down the road!

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! A huge thank you to Ross for providing such a stunning car. I wholeheartedly recommend this to anyone looking for a trustworthy service!

21 August 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your fantastic review! We’re thrilled to hear you had such a good experience and that you’re delighted with your new car. Your recommendation means the world to us. Wishing you many happy miles ahead in your stunning new motor!

Rated 5 out of 5 stars

Purchasing a car through Burcham Car…

Purchasing a car through Burcham Car Sourcing was easy and hassle free. They were very quick at responding to any queries and it was a pleasure to do business with them. I would certainly recommend to anyone looking for a new car.

6 August 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your kind review! We’re delighted to hear that the process felt easy and hassle-free. Recommendations mean the world to us so we really appreciate your trust and support. Enjoy every mile in your new car!

Rated 5 out of 5 stars

The team at BCS are the best…

The team at BCS are the best. My experience was relaxed and friendly with everyone on the team helping the purchase of my car go totally smoothly. In fact it turned into a great day out with no stress.
Would I use BCS again? ABSOLUTELY 😀

26 August 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your lovely review! We’re so glad you had a relaxed and friendly experience. It makes our day to hear that buying a car felt more like a fun day out than a chore. It was a pleasure helping you, and we can’t wait to see you back at BCS for round two!

Rated 5 out of 5 stars

Great car, sourced & delivered port of arrival

When moving back to the UK there were a thousand and one things to sort out. Ross and the team ensured that deciding on, finding, buying and delivering a car were all done by the time we arrived. Ross helped narrow our choices and sourced a great car. Having it delivered to the port for us to get straight in to and drive to our new house was fantastic. And having the kids’ car seats ready to install was ideal. Very happy with the service, will use again and would recommend. Thanks to the whole Burcham Team.

15 August 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your wonderful review! We’re thrilled we could make your move back to the UK a little easier. We hope the whole family is settling in well and enjoying life back home.

Rated 5 out of 5 stars

Have received great service from Ross

Have received great service from Ross, Conor and team.
This is the first car I bought in the UK and they have helped me understand the process and assisted with all ancillary requests.
All in a very polite and extremely responsive way.

18 August 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your kind words! We’re thrilled to hear that we made your first UK car purchase smooth and straightforward. Enjoy your new car, and we’re always here if you need anything else!

Rated 5 out of 5 stars

An epic team of genuinely kind people.

Ross, Connor, Fran and Larry (the spaniel) make an epic team. From the first enquiry, to driving away in the new motor, the experience was genuinely enjoyable. There was no pressure, no judgement (ok, maybe a little judgement when I gave the new car a name...) and above all absolute sincerity. I look forward to round two when these wheels have had their fair share of miles. Thanks for everything :)

24 July 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for the wonderful review! We loved helping you find your new car. We’re glad the whole journey felt fun, relaxed and sincere (even with the cheeky judgement on car names 😉). Enjoy every mile — we’ll be ready when round two comes!

Rated 5 out of 5 stars

First class experience.

Ross understood exactly what my priorities were and found the perfect car. And I know that he got back to the original owners to tell them how delighted I was with the car they had sold. An all round first class customer service, hopefully making everyone happy.

25 July 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your kind words! It was a real pleasure working with you to find the right car. I’m so glad we were able to match your priorities and that you're delighted with your purchase. It was equally lovely to share your feedback with the previous owners. It’s always great when everyone involved is happy. Thanks again for trusting us to help, and we're here whenever you need support in the future.

Rated 5 out of 5 stars

Absolutely pleasure meeting the team…

Absolutely pleasure meeting the team and everyone so helpful and kind and sold me lovely vehicle.
I will never use anyone else for future purchase thanks

20 July 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your lovely review! It was a real pleasure meeting you too. We’re so glad you had a great experience and love your new vehicle. Your kind words mean the world to us, and we’re honoured to be your go-to for any future purchases. Drive safely, and we look forward to seeing you again!

Rated 5 out of 5 stars

Excellent service and communication-…

Excellent service and communication- highly recommended.

23 July 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your kind words! We're thrilled to hear you were happy with our service and communication. Recommendations like yours mean a lot to us and help others feel confident in choosing us too. If there's ever anything else we can help with, don’t hesitate to reach out!

Rated 5 out of 5 stars

Ross and his entire team combine silver…

Ross and his entire team combine silver service with white glove delivery, so many Surprise touches along the way, making this the most wonderful experience. with a stunning motor the end result. Thank you, that was fun and dreamy.

14 July 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much, what a lovely review! It was an absolute joy to work with you, and I’m so pleased the experience felt special from start to finish. We always try to add those little touches, so it means a lot to know they were noticed. Delighted you’re loving the new motor

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