Burcham Car Sourcing Reviews 

393
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for providing professional, highly attentive service and expert advice during all vehicle purchases. Many people note that the entire car buying process is remarkably smooth, efficient, and completely free of traditional dealership pressure. Consumers frequently highlight how wonderfully easy it is to work with the staff, who completely take away the usual hassle and stress of finding the right vehicle. Satisfied buyers deeply appreciate the excellent communication, incredible availability, and genuine dedication shown by the team throughout every single stage of the transaction. Reviewers state they would gladly recommend these services to others and look forward to returning.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Customers report a high level of satisfaction with the service, highlighting a seamless, professional, and... See more

Product

Consumers find the product experience to be thoroughly positive, noting that vehicles match descriptions and... See more

User experience

Clients share positive opinions on user experience, highlighting an exceptional and seamless car buying... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Ross and his Team for the excellent service throughout the purchase of my BMW 540I. I was treat with care which made the purchase of my car thoroughly enjoyable . It was precisel... See more

Company replied

Rated 5 out of 5 stars

Wow what a service from Ross and Team Burcham! This has been a real first for me allowing someone into my world of buying cars but I felt a requirement when spending a lump of the kids inherence! Ross... See more

Company replied

Rated 5 out of 5 stars

The whole process of buying and selling a car was carried out so professionally and in such a short timescale. And Ross was available throughout to give me excellent professional advice. Delighted wit... See more

Company replied

Rated 5 out of 5 stars

From initial contact until the delivery of the car the whole process was made simple. Once the specification of what we wanted was agreed, with feedback on what was and wasn't likely to be a sticking... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Professional car sourcing. Built on a deep love of cars combined with an absolute appreciation for quality customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(393)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Burcham from start to finish (not for the first time!). The entire process was incredibly efficient and smooth, which made what can often be a stressful experience feel easy and well-managed.

They were consistently trustworthy and transparent throughout, always keeping me informed and making sure I felt confident in my decision. One thing that really stood out was how available they were — whenever I had a question or needed reassurance, they were just a call away and always happy to help.

Most importantly, they found me a fantastic car that I absolutely love. It perfectly matches what I was looking for, and I couldn’t be happier with the outcome. I would highly recommend their services to anyone looking for a reliable and dedicated car broker.

14 April 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for taking the time to share such detailed feedback. We’re so pleased the process felt clear, well managed, and reassuring throughout. It’s always a pleasure to assist, and we truly appreciate your continued trust and recommendation. Delighted to hear the car is exactly right.

Rated 5 out of 5 stars

Ross and the team went above and beyond…

Ross and the team went above and beyond to find a car for our daughter. Would not hesitate to recommend them to anyone looking for their next car. Thank you!

18 March 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your kind feedback. We’re so pleased we could help find the right car. It was a pleasure to be involved. We truly appreciate your recommendation and taking the time to share your experience.

Rated 5 out of 5 stars

Exceptional service every time!

Since we have been returning customers, having bought from you before, we already knew we were in good hands but this time was just as great. Your customer care is always outstanding and we really feel valued every step of the way. Thank you - we cannot recommend you enough!

1 April 2026
Unprompted review
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Reply from Burcham Car Sourcing

Thank you for your continued trust, it really does mean a great deal. We’re so pleased the experience has remained consistent each time, and that you’ve felt well looked after throughout. We truly appreciate your recommendation and kind words.

Rated 5 out of 5 stars

This is the third car ive bought using…

This is the third car ive bought using Burcham Car Sourcing. Its literally the service you didnt realise you needed. Having bought cars in the past really badly (wrong car, wrong finance, wrong terms) I now get to come away knowing that I have done everything right.

Thanks so much again Ross & Fran. Looking forward to the next one!

7 April 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Third time with us — we must be doing something right! We really appreciate the continued trust and are pleased it all felt straightforward again. Always a pleasure to be involved, and we’ll look forward to the next one.

Rated 5 out of 5 stars

From the beginning when we first made…

From the beginning when we first made contact right up to collecting the vehicle everything went as seamlessly as purchasing a car experience could go. Ross was the most pleasant to deal with, courteous & knowledgeable we could not recommend the Burcham's Car Sourcing business highly enough.

27 February 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your kind feedback. We’re so pleased the experience felt seamless throughout. It was a genuine pleasure to work with you, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Sourcing of car!

The second time I have used Ross and the team. Outstanding service, unbelievably efficient and everything delivered with utmost convenience.

20 February 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for coming back to us again, it means a great deal. We’re pleased the experience felt seamless and efficient throughout. Your continued trust is very much appreciated.

Rated 5 out of 5 stars

MAGNIFICENT

Absolutely magnificent experience buying my beautiful car with Burcham. They couldn't have been more helpful and enthusiastic. Highly, highly recommend. Thank you Ross and Francesca for such a lovely experience.

18 February 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for such lovely feedback. We’re so pleased the experience felt memorable and that you’re enjoying your new car. It was a pleasure to help, and we truly appreciate your recommendation and kind words.

Rated 5 out of 5 stars

This is the way to change your car....

Ross & Francesca are a great team. The process of changing one's car is transformed from a dull and boring process in to an easy delight. Never again will I darken the door of a traditional car showroom.

6 February 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for such generous feedback. We’re really pleased the experience felt like a welcome change from the usual way of doing things. It was a pleasure to help, and we truly appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

The best car purchase experience

I've never been lucky with car purchases, so it was something I avoided doing. Then I found Burcham Car Sourcing and had the best experience. Everything was done for me, they took the pain out of it. Not only did they recommend the perfect make and model but also managed to find me one with all the extras in my budget. I can't recommend them highly enough. Thank you Burchams for everything, I am loving my new car.

28 January 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for sharing your experience. We’re so pleased the process felt reassuring and that the end result has brought real enjoyment. Your kind words and recommendation mean a great deal — we hope you have many happy miles ahead.

Rated 5 out of 5 stars

First class

First class , professional service , patient and courteous at all times
Highly Recommended

3 February 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your kind feedback. We’re pleased to know the experience felt well handled throughout, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

First class service

First class service from Ross, absolutely went beyond to ensure everything went smoothly. Couldn't have been more helpful.

5 January 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for taking the time to leave a review. We’re pleased to hear the experience met expectations, and we really appreciate your kind words and trust.

Rated 5 out of 5 stars

From the initial enquiry to driving my…

From the initial enquiry to driving my new car away, Ross and his team were great to deal with and I will be sure to stay in touch and would recommend them highly.

8 January 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your kind feedback. We’re pleased to hear you enjoyed the experience and really appreciate your recommendation. It was a pleasure to help, and we look forward to staying in touch.

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Patience was required for the right vehicle but we got there in the end and my dream car is now gleaming on the driveway! Aftersales care has also been very prompt and without issue.
Thanks Ross and team!

22 December 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your thoughtful review. Finding the right car can take time, so it’s wonderful to know the end result was worth the wait. We appreciate your trust and kind words.

Rated 5 out of 5 stars

When buying a used car get someone who knows what they are talking about to do the work for you.

When buying a used car there is always a leap of faith as to what you are buying and who you can trust. Burcham Car Sourcing is a different approach as they don't just sell cars they specialise in sourcing cars for clients. They research the maintenance history of the vehicle to get its overall condition before offering it to you. So the result is not just a car salesman but cars that are checked out as much as humanly possible.
I am extremely pleased with my purchase, the buying process and the response to any queries that I might have. The people I have dealt with have been very professional, very knowledgeable, amenable, polite, friendly, even a sense of humour.
I'll certainly spread the word and use them again.

23 December 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for taking the time to share such a detailed review. We’re really pleased to hear that the process felt reassuring and well considered from start to finish. Careful research, clear communication, and attention to detail are central to how we work, so it’s encouraging to know that came through. We truly appreciate your trust and kind words, and we look forward to helping again in the future.

Rated 5 out of 5 stars

Excellent service from Ross and…

Excellent service from Ross and Francesca. Such a pleasant transaction and very professional all the way through.
Would definitely recommend Ross and his team to friends and family.

7 January 2026
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your kind words. We’re really pleased to hear the experience felt both professional and enjoyable from start to finish. It was a pleasure to help, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Buying a car can be a slog, not with Burcham

Buying a car can be a slog. Disinterested dealerships, staff with no knowledge of or interest in the cars they sell, waiting times for build slots. You're likely to spend more time talking about finance options than about the car.
Not with Burcham. Ross is a truly lovely person with a passion for cars. He genuinely wanted to make sure that everything was perfect. His attention to detail meant that I got exactly the car I wanted without the wait time or hassle of a main-dealer "experience".
I was an unusual customer in that I purchased a car from stock (Burcham normally sources to order) but the speed, efficiency and quality of service meant that from initial enquiry to driving away took less than 3 days!
I'm a very happy customer now with a wonderful new car that's exactly what I wanted.

11 December 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for taking the time to share such a thoughtful review. We’re really pleased to hear that the experience felt straightforward and enjoyable. It was a pleasure to help, and we’re delighted everything came together so smoothly and quickly. We truly appreciate your kind words and wish you many happy miles ahead.

Rated 5 out of 5 stars

Best car car purchasing experience

This was a genuinely first class purchasing experience working with the Burcham team to source a superb vehicle. If you want to work with a real professional who knows your future car better than any manufacturers dealership sales team , then i highly recommend Ross Burcham to source your next car .

3 December 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for such a generous review. We’re delighted to hear the experience felt first-class and that the process of sourcing the right vehicle worked well for you. Your trust and recommendation mean a great deal, and we truly appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

The team were super helpful and always…

The team were super helpful and always kept me well informed. The process was hassle free and was quickly actioned with ease. Would definitely recommend to family and friends!

14 November 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for your kind review. We’re really pleased to hear the process felt straightforward and that you felt well looked after throughout. We appreciate your recommendation and are grateful you took the time to share your experience.

Rated 5 out of 5 stars

Range Rover

We cannot rate the guys enough, such a pleasure to work with, they made the whole process easy and enjoyable!

They help move on our old car and have delivered us a fab replacement!

A professional service from start to finish

16 October 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you for such a thoughtful review. We’re really pleased to hear the process felt easy and enjoyable throughout. It was a pleasure to help with both your previous car and finding the right replacement. We truly appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Ross and Fran were brilliant 10/10 got…

Ross and Fran were brilliant 10/10 got us a great price for our old car and scoured the market to get us a brilliant new car at a great price 👍🏻thanks again guys

12 November 2025
Unprompted review
Burcham Car Sourcing logo

Reply from Burcham Car Sourcing

Thank you so much for your kind words. We’re really pleased we could help with the sale of your old car and find the right new one for you. It was a pleasure working with you, and we truly appreciate you taking the time to share your experience.

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