Fast and easy, in the self-service package machines. 1 time they didnt notify me about my package being in it tho, i mean H&M didnt say anything either so. i guess communication problems sometimes... See more
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This is my best courier service. That absolute delivery time detail is everything, makes planning my day easier. What’s best? You’ve never failed on that exact time, never delayed even though that wil... See more
Worlds greatest delivery. I bet these guys would deliver packages even if all the roads got destroyed by asteroids. I even bet they would deliver a package to a dead man by turning into a ghost... See more
I was given notice during the day about the time of delivery. We have no code to enter the building so they have to phone me and then can press a number that should open the entrance door. That didn... See more
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
4.6
Excellent
216K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Top!!!!!!!
15 September 2026
The service was good .No stress I received my parcel so easily.
The experience was a very good one . The service was so fash and my parcel cane without any complications.
14 September 2026
Nice people
Nice people! And quickly, safe and close to my home or until to my places sometimes 🙌
15 June 2026
good system
6 September 2026
Constant update of package
11 September 2026
easily delivered in the store and easy…
easily delivered in the store and easy to find!
4 September 2026
Perfect service
Perfect service, only with the big boxes you need to be lucky and fast.
5 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Emails and website are in Dutch with no…
Emails and website are in Dutch with no possibility to translate easily to French. No indications on how to send back 1 order received in 2 separate parcels.
12 September 2026
Reply from Budbee
Hello,
On our website, you can change the language by clicking in the upper-right, which will bring up a list of the languages you can switch to. The available languages are as follows:
English, Finnish, Danish, Dutch, Swedish, French
Kind regards, Budbee
Reply from Budbee
Hello! We can see that it took 6 days from when you made your return until it came back to H&M. thats within a normal time frame and we can sadly not control what happens after that. We hope that the next return will go as fast as it usually does!
Best Regards, Budbee
Best delivery company ❤️
4 September 2026
Reply from Budbee
Hi Radoslaw, thanks for your review! I see that we received your package at our terminal first on 9/9, then it was delivered to you on 11/9 - a delivery within our estimated time frame! Get in touch if you have any questions or concerns. Kind Regards, Budbee
A highly respectable company with…
A highly respectable company with professional staff; delivery is excellent, whether right to the doorstep or handed over in person.
👍👍👍👍👍👍👍
10 September 2026
- I was trying to return two packages…
- I was trying to return two packages but it was not clear how it works. Now i could only send one and i still have the other one.
- i have an international phone number (although i live in NL) and therefore cant download the app
- everything is only in dutch and i cant switch to english
9 September 2026
Reply from Budbee
Hi ZARA thank you for your feedback! To return a package you press "book return" in the tracking link connected to the package. When you go to our tracking link and click on the globe in the left corner, the language will change to English. Best regards, Budbee
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