Delivers orders quickly and reliably. The only big problem is that if the delivery takes longer than expected for some reason, they hold the package for a very short time in the locker and it can be v... See more
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Budbee makes both sending and receiving parcels incredibly easy and convenient. The delivery is fast, the service is reliable, and the whole process is smooth and hassle-free. I have nothing but good... See more
Fast and easy, in the self-service package machines. 1 time they didnt notify me about my package being in it tho, i mean H&M didnt say anything either so. i guess communication problems sometimes... See more
I was given notice during the day about the time of delivery. We have no code to enter the building so they have to phone me and then can press a number that should open the entrance door. That didn... See more
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
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4.6
Excellent
216K reviews
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Chose home delivery for my package
Chose home delivery for my package. 1st of all the schedule time they set was between 16-22:00, which was a little late in my opinion but it didn’t matter for me since i planned to work from home that day so i could receive the package however, around 21:30 i started feeling tired and checked the location of my package thinking i should stay up to open the building door for the courier, it says it’s 10+ stop until it’s at my place so i waited. At 22:30 I get a message that they have cancelled the delivery and will come back with a new scheduled delivery date. I wished i went to bed instead
9 September 2026
Unprompted review
Reply from Budbee
Hi! We are really sorry to hear about the trouble with your delivery! As we cannot see your full order details with the information provided on Trustpilot, we unfortunately cannot see exactly what has happened. If you have any questions, concerns or feedback regarding your order, you are of course always welcome to contact us via the form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this. Kind regards, Budbee
Your suggestions for drop off are often…
Your suggestions for delivery are often unrealistic and sometimes don’t reflect the opening times of the store.
8 September 2026
Reply from Budbee
Hi! Thank you for sharing your experience with us, it is very valuable for us to know, so that we can improve our services for the future. We will look further into the opening times of the store to be able to give more accurate estimated delivery times. Kind regards, Budbee
Delivers to a locker further from home
smooth delivery but always delivers to a parcel locker further from home whereas I have two budbee parcel counters less than 100m from where I live. with such short pick up times, it should be closest locker
22 August 2026
Reply from Budbee
Hello Manimala! We are sorry to hear that the package was delivered to the incorrect box. We receive all information regarding your shipment from the online store and apologize if the registered box was incorrect. You can always change the box yourself in your tracking link, or by contacting us at the form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this and we will be more than happy to redirect your package. Wishing you a great day! Best regards, Budbee
Good experience!
1 September 2026
Trustworthy …
I like that when the package arrives you know it’s secure and with an easy code u can pick it up
8 September 2026
Top!
Top! Easy & fast. The only thing for locker sites, it would be great to have references when booking, e.g. show size, A4 envelope, etc
1 September 2026
Easy and quick return drop off
Easy and quick return drop off. I would use budbee for returns again
8 September 2026
Easy and quick to use
8 September 2026
Excellent
Very practical. I don’t have to wait at home for hours for the post, I can organize my day better with a service like Budbee. Top! 👍
7 September 2026
Customer support doesn’t reply and they…
Customer support doesn’t reply and they left my package in front of my door in an unlocked hallway…
8 September 2026
Unprompted review
Reply from Budbee
Hi! We are really sorry to hear about the trouble with your delivery! As we cannot see your full order details with the information provided on Trustpilot, we unfortunately cannot see exactly what has happened. If you have any questions, concerns or feedback regarding your order, you are of course always welcome to contact us via the form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this. Kind regards, Budbee
Budbee - other delivery companies could learn alot on how to keep the receivers happy and informed!!
I really appreciate the well informed updates on my deliveries! I always know where my packages ate and they get safely delivered every time!
31 August 2026
Delivery scheduled to customer…
Delivery scheduled to customer convenience. On time to the door delivery.
7 September 2026
Great service
Great service, but in some places it’s inaccessible for people who work shift jobs. And wish to pick up in the evenings.
1 September 2026
Always reliable service
Always reliable service. Keeps updating about the status. Excellent
7 September 2026
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