Brook Taverner Reviews 

63,845
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,242 reviews, reviewers overwhelmingly had a great experience with this company. Loyal shoppers and frequent buyers often mention that the clothing is of exceptional quality, offering a truly comfortable fit, durable fabrics, and stylish designs that suit various occasions. Many consumers and online buyers also deeply appreciate the remarkably prompt shipping services, careful protective packaging, and the exceptionally smooth, straightforward online shopping process. However, some customers also noted occasional frustrations regarding unexpected parcel delivery delays, missing tracking details, and poor communication with specific courier services. A few reviewers experienced sizing inconsistencies, receiving items that did not match their normal expectations or required unexpected professional alterations.

What people talk about most

Product

Consumers find product to be positive, highlighting good quality items that fit well and offer great value.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the garments are very well made and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Order

People report positive experiences with order processes that are generally described as easy, fast, and... See more

Service

Users describe positive interactions with service, highlighting prompt responses and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, although delivery service sometimes can cause concern, ordering with assurance if unhappy with purchase can return without quibble. Good quality products in nice range of colours and f... See more

Rated 5 out of 5 stars

Speedy on line service, delivery quick to home or stores. Excellent returns procedure with payment immediately. Very impressed with the service given by the Beverly store. Took a couple of purchases t... See more

Rated 5 out of 5 stars

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store. Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented produc... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more



Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

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4.6

All reviews

(63,845)

5,149 reviews in the last 12 months

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Rated 1 out of 5 stars

I have ordered numerous clothing items…

I have ordered numerous clothing items over the last 10 years without any issues until now. I ordered a pair of blue trousers for my holiday, and when they arrived, the fly button and zip were fully open, WHY on a new pair of trouseres? The trousers were also covered in dog hairs. The trousers must have been a return item, and quality control, if any, had not checked the state of the item they were sending back out to a fully paying customer. To compound the matter, no invoice or return paperwork was included in the packaging.
Probably the last time I use B.T.; such a shame, for a Company I once bought a lot of my clothes from.

18 August 2026
Rated 5 out of 5 stars

Great experience all round

Great experience all round, original order was too large, returned promptly, refunded promptly. Reordered smaller size, fitted perfectly, great all round package. Big pat on the back for being the whole shebang!

17 August 2026
Rated 5 out of 5 stars

Understanding an unusual problem.

Attempting to make a purchase using twentyoff I was unable to achieve success due to having lost my landline phone number. Nevertheless Brook Taverner agreed to accept my order outside the time frame and delivered the items promptly using discretion and common sense to a long standing customer.

18 August 2026
Rated 5 out of 5 stars

Fast delivery

I purchased a pair of chinos at sale price, with the limited-time offer of free delivery. They arrived next day. Perfect fit, excellent colour and style. Particularly impressed with the fast delivery.

17 August 2026
Rated 5 out of 5 stars

Pleasantly Surprised

Blazer was exactly as advertised and fit was perfect. Delivery was quicker than expected. I am 5'7" and 230lbs. The 48 short jacket was a perfect fit with just the sleeves needing a small hem. The only surprise was that the blazer was delivered in a small bag. I would have thought a box to prevent possible wrinkling

17 August 2026
Rated 5 out of 5 stars

GREAT QUALITY

Bought Two pairs of Jeans, one light Blue and one charcoal, lovely quality, perfect fit, nice weight not too heavy, easy online purchase and discounted if you buy two pairs, very fast delivery service, will definitely be buying again!

17 August 2026
Rated 4 out of 5 stars

Polo Shirts were excellent as was the…

Polo Shirts were excellent as was the delivery from DHL but the one from Evri left a lot to be desired as they left my parcel at the Exit door of the Apartment complex instead of bringing it to my my Apartment as requested. This is the third time Evri have transgressed so I suggest you do not use them again as they are ruining your reputation.

15 August 2026

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