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Brook Taverner Reviews 

63,779
•
TrustScore 4.5 out of 5

4.6

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 5,291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the garments, noting that the clothing fits well, looks stylish, and offers great value. People also mention that online orders arrive extremely promptly, and the overall support provided by the staff is consistently efficient. Some reviewers were not happy with the courier service, mentioning that parcels handled by specific delivery partners experienced significant delays, poor tracking, or failed to arrive on time. Consumers also noted occasional sizing inconsistencies or unexpected product changes that required extra returns, alterations, or exchanges to get the right fit.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items like shirts, trousers, and suits are... See more

Quality

Consumers find quality to be positive, highlighting consistently reliable products and well-made garments... See more

Delivery service

Clients share positive opinions on delivery service, highlighting extremely prompt dispatch and excellent... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is easy,... See more

Service

Users describe positive interactions with service, highlighting excellent support both online and in physical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speedy on line service, delivery quick to home or stores. Excellent returns procedure with payment immediately. Very impressed with the service given by the Beverly store. Took a couple of purchases t... See more

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

Easy to navigate the website and huge choice. Sale prices are amazing. Speedy delivery to store. Absolutely delightful ladies in the Ambleside store. Beautifully clean and nicely presented produc... See more

Rated 5 out of 5 stars

I have been a committed customer for many years and still am. Customer service and ordering is superb. What I dont like is the general trend towards elastane trousers when never keep their colour. It... See more

Popular products

See all
Regular Fit Ellroy Camel Corduroy Trouser

Regular Fit Ellroy Camel Corduroy Trouser

TrustScore 4.5 out of 5

4.7

(315)

Regular Fit Ellroy Navy Corduroy Trouser

Regular Fit Ellroy Navy Corduroy Trouser

TrustScore 5 out of 5

4.8

(310)

Regular Fit Ellroy Olive Corduroy Trouser

Regular Fit Ellroy Olive Corduroy Trouser

TrustScore 4.5 out of 5

4.7

(284)

Regular Fit Ellroy Ginger Corduroy Trouser

Regular Fit Ellroy Ginger Corduroy Trouser

TrustScore 5 out of 5

4.8

(224)

Regular Fit Ellroy Cherry Corduroy Trouser

Regular Fit Ellroy Cherry Corduroy Trouser

TrustScore 4.5 out of 5

4.7

(224)

Regular Fit Helsinki Olive Check Pure New Wool Tweed Jacket

Regular Fit Helsinki Olive Check Pure New Wool Tweed Jacket

TrustScore 5 out of 5

4.8

(199)

Regular Fit Otley Navy Pure New Wool Blazer

Regular Fit Otley Navy Pure New Wool Blazer

TrustScore 4.5 out of 5

4.7

(198)

Regular Fit Ellroy Black Corduroy Trouser

Regular Fit Ellroy Black Corduroy Trouser

TrustScore 5 out of 5

4.8

(173)

Regular Fit Tatton Indigo Cotton Linen Jacket

Regular Fit Tatton Indigo Cotton Linen Jacket

TrustScore 4.5 out of 5

4.7

(166)

Regular Fit Kerswell Navy Cotton Moleskin Trousers

Regular Fit Kerswell Navy Cotton Moleskin Trousers

TrustScore 4.5 out of 5

4.5

(156)

Company details

  1. Men's Clothing Store

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64K reviews

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4.6

All reviews

(63,779)

5,073 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall top notch.

I have been a committed customer for many years and still am. Customer service and ordering is superb. What I dont like is the general trend towards elastane trousers when never keep their colour. Its with all suppliers. Apart from that top notch.

13 August 2026
Rated 1 out of 5 stars

Bought some shirts for my Sons Birthday…

Bought some shirts for my Sons Birthday allegedly dispatched 9th Aug ! First one item cancelled by them out of stock -gave me a£20 refund although it retailed at £24.95! But NO Sign of other shirts . Disappeared after a message the Evri had them -good old EVRI the very WORST parcel delivery company - better off chucking your money in the bin . Useless

9 August 2026
Unprompted review
Brook Taverner logo

Reply from Brook Taverner

Thank you for your review Anthony

We’re sorry to hear of your disappointment, particularly as these shirts were ordered for your son’s birthday.

To clarify the refund for the cancelled shirt, your order qualified for our 3 shirts for £60 offer, so the price paid for each shirt was £20. The £20 refunded therefore represents the full amount paid for that item.

Unfortunately, the remaining shirts have been delayed within the Evri network. Following your contact with our Customer Service team, we have chased the delivery again today and, by way of apology for the delay, have refunded your delivery charge.

We appreciate how frustrating this experience has been and sincerely apologise for the inconvenience caused. Should you choose to order with us again, DHL delivery is also available to select at checkout as an alternative to Evri.

Kind regards
The Brook Taverner Team

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