I am new to British Supplements. So fed up with rubbish fillers etc in other products that never make a difference. I have been taking Clean Garlic and Beetroot for my BP and it is dropping nicely... See more
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I’ve been using British Supplements for…
I’ve been using British Supplements for over 3 years now and have gradually got all of my supplements from them. Ingredients are clean, results are fantastic and I trust and respect their integrity. Communication is good and they are posted promptly. I highly recommend this brand.
Customer Service
Dear David
Thank you for your email as you can see from the thread below, I had confirmation from Brett that my subscription had been cancelled on March 6th, and when I went into my account it clearly stated no subscriptions.
None the less I had cancelled and Brett confirmed, please make sure that all subscriptions are cancelled and my card details are deleted.
I will keep the MSM but I’m unhappy with the level of customer care I’ve received, if a customer cancels and receives an email that their subscription is cancelled and, this isn’t the case the error lays with company not the customer.
Regards
Margeret
From:
Sent: 06 March 2026 16:03
To:
Subject: RE: Margeret Bunn
Dear Brett
Thank you I will continue to buy but on a as a when I need basis
Many thanks
Margeret
From: British Supplements
Sent: 04 March 2026 08:15
To:
Subject: RE: Margeret Bunn
Hi Margeret,
Thank you for your email and for letting us know.
We have cancelled your subscription for MSN as requested, and you will not be charged again for any future subscription orders.
Take care and let us know if any issues arise in the future.
Kind regards,
Brett
British Supplements
On Wed, 04 Mar 2026 at 04:26, Margeret Bunn
Dear Team
I would like to cancel my subscription for MSN as i have more than i need at the moment so will buy when i need to re-order please advise.
Many thanks
Margeret Bunn
6 Marcia Close
Eastboirme
From: British Supplements
Sent: 05 June 2026 19:56
To:
Subject: Re: FW: Margeret Bunn
Hi Margeret,
Thank you for your email.
After double-checking the information, we can confirm that there is an active subscription under your The order that you received is part of the aforementioned subscription.
Moreover, we do not have the option of return labels; hence, you will have to return the items using a courier company. We are sorry for any inconvenience this may have caused. Also, please confirm if you would like to cancel this subscription to MSM.
If there is anything else we can help with, please let us know.
Kind regards,
David
British Supplements
On Fri, 05 Jun 2026 at 23:19, Margeret Bunn
Dear David
Thank you as i did not order these and had already cancelled my subscription as the email thread shows i would appreciate a full refund including P&P and will you provide me with a returns label as i do not feel i should be paying for the return postage either as this was clearly an error on British Supplements part.
Also i do not have an order number as i did not order them.
I await your reply
Best
Margeret
On Fri, 5 Jun 2026, 18:10 British Supplements,
Hi Margaret,
We apologise for the inconvenience that you have faced.
You can return the items using our return policy, and we will issue you a refund once the items are received at our warehouse.
Our returns policy is: if you return goods to us, unopened, within 30 days of delivery, we will refund the amount charged minus shipping fees.
We do advise you to obtain a tracking code from your local post office so we can track your return. We regret that no refunds will be given on products already opened or for lost packages that we do not receive.
Please deliver to:
Real Health Supplements LTD
4 Banbridge Road, Gilford, BT63 6DJ
Please ensure that your return package includes your full name, address, and order number. Failure to include this information may result in delays in processing your refund.
If there is anything else we can help with, please let us know.
Kind regards,
David
British Supplements
Dear Brett
I recently received 3 months’ supply x2 of MSN see below my email cancelling my subscription with you and your reply.
On Fri, 05 Jun 2026 at 22:04,
I have gone onto your site, and no subscriptions are shown under my order, can you please refund me the cost of this last supply I am happy to return them to you. as I already have plenty.
I await your reply
Best
Margeret
Having given the pills time to work I…
Having given the pills time to work I am delighted with the results. Marshmallow and slippery elm have helped the hiatus hernia. Boswellia for my joints is making them less painful along with mega magnesium which has also helped my sleep. British supplements is an amazing company. Keep up the good work Chris. I will keep recommending you to friends and family.
Clean products and excellent results
Clean products and excellent results, would recommend. The service is second to none. Also they work very well.
There is a distinct lack of in-depth information
There is a distinct lack of transparency wrt some of their products, K2 is one example, there are different K2 classifications. Eg either a short half life and made from animal products or a long half life made from fermented products like natto . Also D3, one classification is very beneficial and other classifications, not so
There are other much more transparent companies out there. Packaging and quick delivery are good but the product is much more important and in-depth information is hidden under a shallow, description, which would appeal to the non-scientific uninformed public. The site is so designed, to appeal to people who don`t trust big companies, yet this company should not be taken at at face value, not at all
Edit: this company have asked for personal details, why? I am a retired healthcare professional and did buy the D3/K2 supplement from them. I would like further details from them. Which D3 are they using and which K2? Beware, this company are not transparent and should put this information on their packaging

Reply from British Supplements
Outstanding independent british supplements business
I've have been using British Supplements for three years now. Excellent quality products, pure and natural. At reasonable pricing & prompt delivery. Supporting British independent business, that care about their customers.
Thank you British Supplements 10/10
British Supplements are highly recommended
British Supplements are an excellent company with quality supplements. The team are ethical and put the customer first. They provide great products at fair price. Delivery is swift and letterbox friendly packaging is excellent. I received my latest delivery of milk thistle and glucosamine this morning after ordering yesterday! Highly recommended!
British Supplements are the real deal...
Boy, am I impressed with British Supplements! I have been buying from them for about a year or so now, and they are the real deal. I had an infection in my gum, under a cracked tooth - over the last few weeks, went to the dentist, they prescribed a 5 day course of antibiotics . Took the prescription away with me, then contacted British Supplements and ordered the (antibacterial and natural) Garlic capsules . Took one a day for nearly a week , and the infection and swelling has almost gone! THANK YOU TO CHRIS AND THE TEAM... xx PS I used to work for a well known high street health shop in the UK in the 1990s, and I am a qualified ex- psychiatric nurse... I am staying with this company! Delivery is quick via Royal Mail 24 hour service , free delivery if over a certain amount, and they have regular money off deals. They are always working hard to offer new authentic products, they care about you, and that is rare these days!
Chris has made possibly the first…
Chris has made possibly the first trustworthy British brand in health and wellness products and while they are sometimes a bit pricey, I take the NMN which is amazing, and Tongkat plus a few others from time to time, these actually work and are better than those Amazon alternatives. Keep well!
Do your own research, I did!!
Do your own research, I did!!
After 2yrs as a regular customer I’m satisfied that the supplements by BRITISH SUPPLEMENTS are the best available. My best experience has been a confirmation by my GP that my cholesterol has reduced to a level that has stopped warnings for Statins. 8yrs ago a GP said I couldn’t reduce Cholesterol without Statins as your age also increases the risk of developing a Heart condition.
I achieved a small reduction of Cholesterol with daily grapefruit, but, not enough.
2 yrs ago I stopped Grapefruit and started Garlic from BRITISH SUPPLEMENTS and recorded a significant reduction in Cholesterol and now I no longer get warnings that I need Statins. Me and the family feel better with using various supplements from BRITISH SUPPLEMENTS.
No any analysis
This company claims to sell pure and clean supplements, yet they cannot provide even basic heavy metal, microbiology, or purity testing for their batches. Without any Certificate of Analysis, I seriously question their transparency and would not purchase from them.
Customer support apauling and contact…
Customer support apauling and contact on website impossible. A reply days later negating receipt of any emails despite proof of sent. Flagged concerns if this product sold as clean can be trusted !
Impossible to contact.I was trying to…
Impossible to contact.I was trying to buy from website A ONE OFF PURCHASE,but every time I got to paying with Paypal,I was asked to agree to let British Supplements take payment on an ongoing basis.OF COURSE I DO NOT AGREE TO THIS!-I'm trialing this product.I contacted British Supplements,through the usual online chat ,I explained clearly what is happening,no one replied.When I contacted again I'm told there's no phone line,I cannot speak to anyone and to send screenshots which I'm unable to do,so much easier just to TALK to a human being
reply to British Supplements-of course I saw you took cards!-its not''good news''- I did not want to pay this way

Reply from British Supplements
Continual improvement
Just got a repeat order and each time the experience gets better, Delivery, Packaging, Product quality, continual improvement. Great job
This is the one and only true British…
This is the one and only true British Supplement's and it the best ever company for all your 'natural' health needs. They provide the best supplements without bulking out with powders. They list what each supplement provides all of which are 100% of what you purchase, for example Turmeric is 100% Tumeric, nothing added. I would recommend the true British Supplements, but beware of the false one using the British Supplements name. Check out their web address, if it has a - in it, it is the real one.
Bought clean natural vitamin c with…
Bought clean natural vitamin c with acerola cherry. They're making me ill stopped then three times I felt better every time I went back on them felt awful. What could be in these that's causing that such a shame they weren't cheap.

Reply from British Supplements
No delivery, took money
Took money, never delivered, contacted by three different people asking for address? Definitely alarms started to ring!!! Be very careful with this company, as they do not take responsibility, for their actions!!!!
Customer service is non existent…!!!!

Reply from British Supplements
Great products and great service
Great products and great service. I have ordered several different supplements over the last year or two and am gradually developing the best combination for my age and lifestyle. The benefits can take a few weeks to really become apparent but there is no question that I feel better physically and psychologically than before.
Website very simple to use and products…
Website very simple to use and products arrived swiftly. I have been complimented on condition of my skin since taking combination of VitC and clean collagen. Will continue to use as it is important to have access to supplements which do not have any of the nasty additives.
Don't drink the Cool-Aid
Bypass all the crap in "health" shops and go straight to the only company in GB that actually cares about making people healthy again. I wasn't a big fan of the owner for a long time until I understood what he's up against and what he's fighting for. He (we all) are up against big pharma now owning all the main stream health supplements. They have zero interest in our good health. That's not the only problem. We are up against a government owned by them as well. They make sure our speech is limited so we can't share things that have helped our ailments to help others. Not even in a personal review form. Then, on top of that, you have companies like "Trust" Pilot who extort small businesses like British Supplements to line their pockets with "honesty". Those are the real scumbags.
Replace just one or two of the supplements you're currently taking for BrtshSupp's, and you WILL feel the difference. It's pure and potent. It's no joke.
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