Brilliance.com Reviews 

4,679
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The purchasing process was easy to customize your jewelry (ring in my case). I could pick from the size of the diamond to color, clarity, and price range. The ring itself also easy to choose. The... See more

Rated 5 out of 5 stars

This company is the BEST! The owner made me a lifetime customer when he personally called me two years ago to update me on a BEAUTIFUL engagement ring status. He delivered like he promised. Stand by h... See more

Rated 5 out of 5 stars

Wow!! Brilliance really made the experience so easier! The customer service was awesome, shipping was fast, and the ring is beautiful! I had initially chosen the wrong setting/ size and they were a... See more

Rated 5 out of 5 stars

From ordering to talking to customer support, my experience was great! I really am glad I purchased from here - the quality is phenomenal as long as you know what you’re looking for! Research and lear... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jewelry Designer

About Brilliance.com

Written by the company

Engagement rings, wedding rings, diamonds, loose diamonds and diamond jewelry online at Brilliance. Exceptional quality, selection and pricing. Specialties:
Women's & Men's Engagement Rings

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(4,679)

730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ring came out beautifully

The ring came out beautifully. It exceeded my expectations! Customer service was amazing as well as the quality. Would definitely order from them again. Please get your engagement ring from them you will be ecstatic with how great it turns out.

16 April 2026
Unprompted review
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Reply from Brilliance.com

We are so happy to know that we have exceeded your expectations. Thank you so much for your purchase, Christian!

Rated 5 out of 5 stars

Highly recommended

I had an awesome experience ordering through Brilliance. The website is super easy to use and makes building a custom ring a breeze.

I built a custom ring for my fiance and she absolutely loves it. She constantly gets compliments on it and people always ask where she got it from. I highly recommend Brilliance.

17 November 2025
Unprompted review
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Reply from Brilliance.com

Hi Geoff! Thank you so much for your kind words and recommendation! We are very happy to hear that you had such a positive experience with Brilliance. Your support means the world to us!

Rated 5 out of 5 stars

The ring I got was beautiful

The ring I got was beautiful. They kept in contact with me through the process and let me know what day exactly it would be delivered. My now fiancée loves it. Thank you so much!

15 February 2026
Unprompted review
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Reply from Brilliance.com

We are very happy to know this, Eric! Wishing you both a future filled with love and happiness. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Brilliance.com is… Brilliant!

Brilliance.com provided such a wonderful experience! We had a few questions, which were promptly answered when calling in, and we ended up placing a custom order due to size. We were updated during the process, and greatly impressed when the ring arrived. This is a top-notch company that takes the utmost care in customer service and delivering a stunning product. We couldn’t have been happier with the experience.

19 December 2025
Unprompted review
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Reply from Brilliance.com

We are so glad to know that you love our product and services. We can't wait to serve you again in the future, Jon!

Rated 5 out of 5 stars

Great quality

Great quality

17 January 2026
Unprompted review
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Reply from Brilliance.com

Thank you for your kind words, Tyler. Your feedback is truly appreciated!

Rated 5 out of 5 stars

I explained that I needed the ring by…

I explained that I needed the ring by Christmas and they prioritized my order. It was perfect! Great company!

24 December 2025
Unprompted review
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Reply from Brilliance.com

Hi Michael! Your satisfaction is our top priority and we are so happy to know that you had wonderful buying experience with us. Thank you so much for your trust and support!

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring. It exceeded my expectations. And they were fast with the customization and delivery

16 December 2025
Unprompted review
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Reply from Brilliance.com

We are so happy to know that we have exceeded your expectations. Thank you so much for your purchase, Evan!

Rated 5 out of 5 stars

My wife loved her 7ct ring

My wife loved her 7ct ring. The ordering was easy and it looks better than expected. I would buy from Brillance again, they were great!!

2 February 2026
Unprompted review
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Reply from Brilliance.com

That is perfect! Thank you so much for choosing Brilliance!

Rated 5 out of 5 stars

Great service and quality

Timely delivery and high-quality products!

20 December 2025
Unprompted review
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Reply from Brilliance.com

We truly appreciate your feedback, Samuel. Looking forward to serve you again!

Rated 5 out of 5 stars

Unbeatable Company

Unbeatable prices. The loose diamond was stunning. Wife loved it! Would recommend to anyone. About to buy my daughters birthday present…and only one place I will shop for jewelry…

1 December 2025
Unprompted review
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Reply from Brilliance.com

Hi Mike! We really appreciate your feedback. Thank you for your purchase! We can't wait to serve you again in the future!

Rated 5 out of 5 stars

Recently purchased a lab grown diamond…

Recently purchased a lab grown diamond engagement ring. It was a wonderful quality ring and staff was excellent in helping with preparing the order. A beautiful ring and setting at a terrific value and price. The order was timely and I was informed of the process from order to setting and delivery date.

13 November 2025
Unprompted review
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Reply from Brilliance.com

Hi Matthew! Thank you so much for sharing your experience with us. Looking forward to serve you again!

Rated 5 out of 5 stars

My fiance loved the ring

My fiance loved the ring. Customer service was excellent. Looks as good if not better than the high dollar companies

1 November 2025
Unprompted review
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Reply from Brilliance.com

Thank you for taking the time to provide us with your valuable feedback, Josh. We are always excited to serve you!

Rated 5 out of 5 stars

There isn’t a nicer diamond out there

There isn’t a nicer diamond out there. This is one of the nicest rings I’ve ever seen and I spent a fraction of what others spent on rings. My wife has received nothing but compliments since she got the ring, and “wow, how much did that cost?” I will never buy from any other place.

13 November 2025
Unprompted review
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Reply from Brilliance.com

Thank you so much for sharing your positive experience with Brilliance, Philip!

Rated 5 out of 5 stars

We bought a diamond from them

We bought a diamond from them. 2.58carat lab grown blue green. I was able to search and find the color I wanted for my engagement center stone. I also love the communication and also the price and quality is amazing. Even the jewelry that set my stone agreed they couldn’t have given us a better price on that diamond. So happy with it. My soon to be husband kept saying are you sure you shouldn’t have gotten a bigger stone lol.

6 March 2026
Unprompted review
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Reply from Brilliance.com

Hi Sharlai! We really appreciate your feedback. Thank you for your purchase! We can't wait to serve you again in the future!

Rated 5 out of 5 stars

Brilliance is simply brilliant

Brilliance is simply brilliant! From the ease of use of the website, the ability to use multiple payment forms, the communication of the customer experience reps and the overall ease of the entire process, Brilliance does a fantastic job. I'm glad I chose them and my wife LOVES the ring!

16 January 2026
Unprompted review
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Reply from Brilliance.com

We greatly appreciate you for sharing your amazing experience with us, Kenneth! Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Excellent from start to finish!

Excellent from start to finish!
The choices in rings and styles were excellent; something for everyone. I loved the process and updates from the company. Completely satisfied and went ahead and order a companion ring for a wedding surprise.

6 December 2025
Unprompted review
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Reply from Brilliance.com

Hi Steve! Your satisfaction is our top priority and we are so happy to know that you had wonderful buying experience with us. Thank you so much for your trust and support!

Rated 5 out of 5 stars

Beautiful diamond hoops

My husband bought me these earrings for Valentine’s Day. I have been wanting beautiful diamond hoop earrings and boy did Brilliance deliver. I wear them every day!!

14 February 2026
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Unsure at first, extremely pleased in the end!!

I was initially unsure of ordering something like this on-line, but after going through the process and seeing the end result of the quality of the ring, I am extremely pleased I ordered it!

10 April 2026
Unprompted review
Brilliance.com logo

Reply from Brilliance.com

Thank you for taking the time to provide us with your valuable feedback, Scott. We are always excited to serve you!

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