Brilliance.com Reviews 

4,679
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The purchasing process was easy to customize your jewelry (ring in my case). I could pick from the size of the diamond to color, clarity, and price range. The ring itself also easy to choose. The... See more

Rated 5 out of 5 stars

This company is the BEST! The owner made me a lifetime customer when he personally called me two years ago to update me on a BEAUTIFUL engagement ring status. He delivered like he promised. Stand by h... See more

Rated 5 out of 5 stars

Wow!! Brilliance really made the experience so easier! The customer service was awesome, shipping was fast, and the ring is beautiful! I had initially chosen the wrong setting/ size and they were a... See more

Rated 5 out of 5 stars

From ordering to talking to customer support, my experience was great! I really am glad I purchased from here - the quality is phenomenal as long as you know what you’re looking for! Research and lear... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jewelry Designer

About Brilliance.com

Written by the company

Engagement rings, wedding rings, diamonds, loose diamonds and diamond jewelry online at Brilliance. Exceptional quality, selection and pricing. Specialties:
Women's & Men's Engagement Rings

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(4,679)

730 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing quality

I highly recommend this company! The shipping was fast and for good, well-made jewlery, it will take some time but got shipped super fast, very good quality ring, and stone. Would recommend this company for future proposals!

27 April 2026
Unprompted review
Brilliance.com logo

Reply from Brilliance.com

We are so glad to know that you love our product and services. We can't wait to serve you again in the future, Ethan!

Rated 5 out of 5 stars

My husband and I purchased our wedding…

My husband and I purchased our wedding rings and my engagement ring from Brilliance and have had an absolutely wonderful experience with them. The quality of the rings are top notch, I appreciated the affordability and value of them, the process was fast between ordering and receiving the rings, and the customer service was great. I had actually asked if Brilliance could expedite my second order and they were immediately responsive and were able to send the rings within a few weeks of my request. I highly recommend them and will be a return customer!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was really helpful and…

Customer service was really helpful and great they helped me make mine from scratch so you aren’t limited to the sizes it says online very good 100 percent recommend

25 April 2026
Unprompted review
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Reply from Brilliance.com

We really appreciate your feedback. Thank you for your purchase! We can't wait to serve you again in the future!

Rated 5 out of 5 stars

Brilliance has fantastic options and…

Brilliance has fantastic options and the communication was great. highly recommend and will use again!

15 January 2026
Unprompted review
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Reply from Brilliance.com

Hi Scott! Thank you so much for sharing your experience with us. Looking forward to serve you again!

Rated 5 out of 5 stars

Ordering with Brilliance was a great…

Ordering with Brilliance was a great experience! I got my diamond and a beautiful engagement ring was made! I will be using them for my future projects!

4 November 2025
Unprompted review
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Reply from Brilliance.com

Hi Erica! Your satisfaction is our top priority and we are so delighted to know that you had great buying experience with us. Thank you so much!

Rated 5 out of 5 stars

The ordering experience was very easy…

The ordering experience was very easy and customer service was spot on, helpful every step of the way, from ordering to delivery. The diamond was beautiful and just what I was hoping it would be.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful engagement ring that was more…

Beautiful engagement ring that was more than I could have ever spent, but because of Brilliance and their fantastic prices it was possible! I cannot speak highly enough about this company. They kept me in the loop step by step. The best part… she said YES on a Christmas trip to New York!!!🙌🏻

20 December 2025
Unprompted review
Rated 5 out of 5 stars

I love how easy it was to customize the…

I love how easy it was to customize the ring. I love the options available for customization I think having a choice between lab grown and real diamonds is unbeatable and the price point was just a no-brainer.

18 March 2026
Unprompted review
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Reply from Brilliance.com

Hi Zach! Thank you so much for your feedback and for choosing Brilliance!

Rated 5 out of 5 stars

I had previously used another big…

I had previously used another big online jewelry company when making any big purchases. I looked online and saw a lot of people mentioning Brilliance.com. I read their reviews and made a purchase for an engagement ring. I couldn’t be happier and will use them again.

3 February 2026
Unprompted review
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Reply from Brilliance.com

Hi William! Thank you so much for your kind words and recommendation! We are very happy to hear that you had such a positive experience with Brilliance. Your support means the world to us!

Rated 5 out of 5 stars

I had an amazing experience with my…

I had an amazing experience with my ring. Love it. The quality is second to none.

18 December 2025
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Great Experience

Great Experience! Customer service was very responsive while ring was being shipped.

3 December 2025
Unprompted review
Brilliance.com logo

Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

This was my first purchase with…

This was my first purchase with Brilliance and I was very pleased. They were very helpful and patient with me throughout the process.

27 December 2025
Unprompted review
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Reply from Brilliance.com

Hi Chad! Your satisfaction is our top priority and we are so delighted to know that you had great buying experience with us. Thank you so much!

Rated 5 out of 5 stars

My wife and me were looking for wedding…

My wife and me were looking for wedding bands. Brilliance had our bands created and shipped to us pretty quickly. Quick responses to any questions we had and updates. I recommend going to brilliance for any jewelry now.

17 January 2026
Unprompted review
Brilliance.com logo

Reply from Brilliance.com

We truly appreciate your feedback, Charlie. We are always happy to serve you!

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