Brethertons LLP Solicitors Reviews 

283
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently describe the legal team as extremely helpful, kind, and deeply knowledgeable. They note that working through complex procedures is made much easier during stressful life moments. Consumers genuinely appreciate the dedicated attention and thorough guidance provided across various professional services like wills, probate, and property conveyancing. Some reviewers were not happy with communication delays, noting that important inquiries were occasionally ignored or left unanswered for extended periods. A few people also mentioned concerns regarding unexpected billing pressures or substantial costs encountered during their service interactions.

What people talk about most

Service

Consumers find service to be positive, highlighting professional and efficient assistance when preparing... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being... See more

Response time

Customers had positive experiences with response time, frequently highlighting that reviewers and people... See more

Price

Reviewers express mixed feelings regarding pricing, noting that while some services can be expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used the fixed price divorce service. Helpful and clear guidance throughout. This is an online service (not face to face) and signing some of the necessary online documents with my technology was a st... See more

Rated 4 out of 5 stars

It's been a long process to sell my parents house but I have had the support I needed from Brethertons, who have chased up queries when needed and kept me in the loop along the way. Thank you

Rated 4 out of 5 stars

Sameera was very professional and helpful on our visit to Breathertons. I would highly recommend 👌 her. Antonio and Ron

Rated 5 out of 5 stars

Brethertons have been our legal firm for several years. We have returned multiple times due to the great service, experience and knowledge of the Partner, and helping us make informed choices. An exce... See more


Company details

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Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


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4.3

Excellent

TrustScore 4.5 out of 5

283 reviews

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4.3

All reviews

(283)

47 reviews in the last 12 months

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Rated 2 out of 5 stars

Totally Unprofessional Firm of Solicitors

I approached Brethertons Solicitors for a quote for a quote for them to assist with the sale of a barn we were selling for development. The original solicitors we asked for a quote, Chapter Law, didn't do this type of conveyancing but recommended Brethertons to me. I emailed them on 20/05/26 and not having received a reply by 29/05/26 called them and was asked to resend the original email to the lawyer I spoke to and he would ensure it would receive immediate attention.
Sure enough, I was contacted the same day by their new business partner and we discussed my requirements. I was told I would receive a further call on the following Tuesday (02/06) as he didn't work Mondays. As I hadn't heard back by 04/06, I dropped an email and received a response to say there were a few more questions and he would call me shortly, which he did to say he would call the next day. I received the call on the 05/06 at the end of his working day to be told to expect a quote the following week I heard nothing more until I received a phone call at 5.30pm on 19/06/26 to inform me that they were too busy to take on my work!! That took a month which I find totally unacceptable and certainly wouldn't recommend this company. As an aside, I sent the same quotation request to Davisons Law with the same information and received a quote within a day or two.
Update: Since leaving this review, I have received phone calls from two departments of Brethertons offering their sincere apologies, and a lovely bouquet of flowers with a card offering their apologies too. I have therefore uprated my review from 1 star to 2 star as they are genuinely remorseful.

19 June 2026
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for considering Brethertons for your Conveyancing needs.

We are sorry that we were unable to assist you in this instance and that there was a highly unusual delay in our response to you. Thank you for taking the time to discuss the concerns raised in your review and we hope our conversation has helped to reassure you that our usual target response times are within one working day.

Rated 5 out of 5 stars

The trusted solicitors that handled my…

The trusted solicitors that handled my case were amazing everything was handled with care and patience hopefully I don’t have to experience ever going to court again but if I do I will definitely be hiring them again

16 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been a long-standing client of…

I have been a long-standing client of Brethertons but have never had cause to write a review before , however, I have recently made a new will and life trust and from the very first contact that I had with AMBER MORRIS I could not have been more pleasantly surprised. Amber is very professional with a wealth of knowledge on the subject but warm and friendly too. Each letter or email always began with a friendly greeting followed by the reason for the contact which was easily laid out for someone to understand not mind boggling legalese . If you are thinking about making a will ask for Amber Morris by name , you will be glad you . Thanks for making it so easy , Amber .

16 October 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Solicitors, very highly recommended!

Brethertons have been absolutely amazing helping me on my child arrangements ongoing court proceedings the past few years. I would have been totally lost without them. Caitlin Lovell has been absolutely incredible, always responding very fast and put a huge amount of work into preparation and always explaining things to me when I had worries along the way. She explained the complicated legal terms in a way I understood and always made sure everything was prepared in good timing for each court hearing. I really cant ever thank her enough for everything she has helped with, a definite 5 star Solicitor, and highly recommend going to Brethertons for any legal help needed. There have been many other staff members who have also been super along the way, Jemma Bryan's, Katie Nightingale and Amelia Morley-Smith. I will always go back to Brethertons for any future legal help needed, they are a 5 star Solicitors and I wouldnt choose anybody else!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional efficient service for house buying

Started with David H, and then moved to Daniel C in the conveyancing team buying our new home - very professional and efficient service. In particular when we had a sudden completion deadline the team really understood and went the extra mile!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I dealt mostly with the deceased estates team but also the conveyancing team at Brethertons.
I can honestly say that they do live up to their company mission statement, which is unusual!
They really do break the mold when you think of solicitors. They reply to any communication swiftly, they communicate in lay mans terms, without being patronising. Every team member is incredibly courteous, professional, helpful and do what they say they're going to do and they do it efficiently and effectively. I would not recommend any other solicitors so highly and I really do hope their hard work and diligence is recognised by their senior managers. Suffice to say, they might be a bit more expensive than others, but there's a reason for it. They are excellent and worth every penny and I cannot say just how grateful I am, in particular to the wills and estates team for making a turbulent time that bit easier by being kind, understanding and professional. Thank you Brethertons!

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Best solicitors in town

All of the solicitors and barristers that I have had dealing with at Breathertons have dealt with my case with the upmost care, understanding, patience. Their abilities have been top quality. I would recommend this practice to anyone who needs a good and fair solicitor. I hope I don’t have to call upon you again but will if the situation arises. Thank you for your time I wish you all well.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Amber Morris and Adam Charczum. …

Thank you to Amber Morris and Adam Charczum and anybody else who was involved in the probate of my brothers will. Very professional in their approach. Even though I live over 150 miles away in Somerset l was kept informed at every stage and advised by phone, email and post. An excellent service by a helpful and caring team. First class thank you.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Lindsay's pitch on matters is the right…

Lindsay's pitch on matters is the right balance between legal matters and an understanding built up by years of experience of my family's personal concerns. As a company, other staff work as a team which is so important.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

First class service throughout during…

First class service throughout during probate period for my fathers will.Also very sensitive staff-small details go a long way.Remembering the date of my father’s funeral and returning his wallet when the process ended.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Successful Resolution of a Complex, Delayed Lease Extension

Brethertons took over a lease extension from previous solicitors that had already been delayed and become quite convoluted after five months with no progress since the Section 45 deadline of 10 September 2025. After taking conduct in February 2026, they dealt with the situation where the freeholder had agreed the premium but not the lease terms, and once the terms were agreed still failed to sign the lease, which required a vesting order application. They brought the matter to a successful conclusion, with recovery of all costs and no need for Stage 2 proceedings. We are very pleased with how the matter concluded.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Outrageous charge

I am the leaseholder of Royal Arsenal Riverside. I forgot to pay the service fees to their management agent, Rendall and Rittner, on time and then I received the payment collection letter (Letter before Action or LBA) from Bretherton. Besides all the payment in arrears, there is a legal costs charged by Bretherton for GBP780. I did the research to know the range of issuing a LBA is in the range of GBP 50 to 400. If such letter is issued by a senior partner in a solicitor firm, it will be more than GBP400. However, this LBA was prepared and sent by a trainee paralegal and they charged me for GBP780. They put my account with Rendall & Rittner in breach even I immediately settled all the payment in arrears so that I couldn't help but paying the unreasonable legal costs. I saw there is another same complaint in Trustpilot and it makes me believe Bretherton is overcharging in every LBA case and I am not alone. I want people to take note of the way Bretherton is doing business and be careful of their outrageous charges for different legal cases.

Comment on Bretherton's response:
I am not their client but their client hired them to collect payment from me via an LBA. The point is not whether Bretherton specializes in conveyance or other lines of business. Even Bretherton is a firm of specialists, doesn't mean they can charge sky high by having a trainee paralegal, who is not a specialist, to prepare and send an LBA, which an AI tool can do. With such response, I think they should be re-gauged from one star to zero star.

23 March 2026
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your communication. We note that you are not a client of this firm, however, as a professional courtesy, we can confirm that your comments are noted. Brethertons are regulated by the Solicitors Regulation Authority and act for a large number of managing agents and landlords. We are recognised as specialists in this area of law and always act in accordance with instructions received from our clients.

Rated 5 out of 5 stars

On the advice of a friend (Retired…

On the advice of a friend (Retired solicitor) we used Emma Stewart at Brethertons and she was excellent, stating things clearly and concisely for our Wills and Powers of Attorney. Emma even speeded up the PoA so that we saved money before the Government's fees increased!

12 March 2026
Unprompted review
Rated 4 out of 5 stars

House move

It's been a long process to sell my parents house but I have had the support I needed from Brethertons, who have chased up queries when needed and kept me in the loop along the way. Thank you

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Conveyancing Solicitors

Leo Deane and his offsiders provided me with impeccable property conveyancing service when I purchased a house (Oct 2025 to Feb 2026). Unlike other law firms, they answered emails and phone calls extremely promptly, made sure I understood what was happening and when, and generally put me first. Wow, a customer-oriented law firm!
I rate Brethertons very highly and will continue to deal with them for legal matters.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, genius, and swiftly concluded, given the archaic nature of UK law. Would definitely recommend and use again.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

First class service, highly recommended

Emma Stewart prepared new wills and LPAs for us. She was very helpful, professional and calm when we created some problems during the processes! It was a first class service which we would strongly recommend to others.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Using the fixed priced divorce service…

Using the fixed priced divorce service . Although initially ok , the company are filling in forms incorrectly for us , when ours is a fairly simple financial split. They have put financial info in the wrong columns in the D81 even when provided with all our mediation figures. It’s been a long and protracted process with still no end in sight and are still procrastinating on completing the work . Disappointed in them

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed overall

Disappointed overall. I took out a divorce package including pension sharing order.

When trying to clarify some final points I was met with a threat of £280 bill when I felt my needs had not been 100% met.

If only solicitors particularly this one spoke in English and clarified things clearly it would be a lot easier.

You are dealing with people with feelings at a very stressful time in their life’s. Your terminology is not clear some times. Why charge for everything when you have not met my needs.

Would not recommend this company when overall I felt let down and confused by it all.

11 December 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

At Brethertons we are committed to providing a professional service to each of our clients. We would welcome the opportunity to provide further explanation of your legal matter and to resolve any specific concern you may have. If you are able to contact us on this email address info@brethertons.co.uk, we will ensure that you are directed to the appropriate department to investigate your comments further and respond directly to you.

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