BRB Heating Ltd Reviews 

294
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, highlighting the efficiency and care taken by the staff. Many people appreciate the clear communication, with regular updates on arrival times and work progress. Reviewers frequently mention the tidiness of the work, with engineers cleaning up thoroughly after completing their tasks. The service is often described as excellent, with many customers expressing high satisfaction with installations and repairs. However, some people mentioned issues with engineers leaving without fully checking their work or providing necessary paperwork, leading to follow-up visits.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism and friendliness of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As long as everything is emptied out of cupboards the workers are fine to move them about ,we went out and left them to it and they phoned us when to come home ,carpets and Lino were put back for the... See more

Rated 5 out of 5 stars

Gas Boiler stopped working, customer service were great. Engineer arrived that day, required a new part for boiler, fitted next day. No hanging about we were kept up to date about time of arrival. Ver... See more

Rated 5 out of 5 stars

Excellent service, a new boiler fitted, a couple of new radiators and new thermostats, all the guys were brilliant. They were very respectful and cleaned up what little mess they made. They put protec... See more

Company replied

Rated 5 out of 5 stars

BRB were very professional they informed me of everything from start to finish. Everyone of the team was fab 👌 my house was left as though they had never been here. Absolutely recommended.


Company details

  1. Energy Equipment and Solutions
  2. Electrical Installation Service
  3. Heating Equipment Supplier
  4. Plumber

Information provided by various external sources

BRB Heating Ltd are expert in all types of Boiler and Central Heating solutions. Competitive Finance is available on ALL of our products and services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

294 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(294)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

A good company to deal with.

David carried out our heating service and safety check today. Very friendly manner and did his job well.
Thank you.
Elizabeth Erskine

13 May 2024
Unprompted review
BRB Heating Ltd logo

Reply from BRB Heating Ltd

Thanks for the great feedback

Rated 5 out of 5 stars

BRB Heating are an impressive company…

BRB Heating are an impressive company that respond to need and provide an excellent service. They provided a new heating system for my home and also repaired my neighbours ceiling within hours of receiving the call. I highly recommend this company. They employ great professionals and care about customers.

9 April 2024
Unprompted review
BRB Heating Ltd logo

Reply from BRB Heating Ltd

Thanks so much for the positive feedback

Rated 5 out of 5 stars

Always arrive at the correct time

Once again they arrived on time for the annual boiler service and kept me updated by text. Nothing worse than waiting in for tradesmen to call and they don't turn up. This company has always provided an excellent service.

2 May 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks so much for the positive feedback

Rated 5 out of 5 stars

1st class job guys were on time did the…

1st class job guys were on time did the job and tidied everything up at the end of the job as tradesmen myself i was always told the cleaning up at the end of the day was the most important they did exactly what i was taught 40 years ago.

30 April 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks so much for the positive feedback

Rated 5 out of 5 stars

Boiler inspection

The boiler inspection guys were lovely and very respectful they were on time got the job done, no problem!

19 April 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks for the great feedback Linda

Rated 5 out of 5 stars

Boiler and central heating.

Just had new boiler,and full central heating installed great company from start to finish guys done a great job,and left the house very clean wouldn't hesitate to use again in the future.

17 April 2024
Unprompted review
BRB Heating Ltd logo

Reply from BRB Heating Ltd

Thanks for the great feedback Brenda glad you had a great experience

Rated 5 out of 5 stars

BRB Review

Absolutely first class service from BRB. Tradesmen were efficient, tidy and extremely polite and informative. Delighted with all aspects of the service, from the communication prior to the work starting to the finished job 10/10

18 April 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks for the great feedback Alan glad you had a good experience

Rated 5 out of 5 stars

Excellent company

Excellent company. A new boiler and 5 new radiators fitted. The engeneers, who did the work, were friendly, professional, and did a great job, that I am very happy with. Also the engineers who did the service a year later, recently, were the very same. I will definitely be taking a plan with BRB. Excellent company. Five stars.

8 April 2024
Unprompted review
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Reply from BRB Heating Ltd

Thank you for the great feedback

Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish. A new boiler, 8 replacement radiators and two new ones installed in a day and a half. The three guys who did the job were polite, helpful and very efficient. The house is warmer already !

3 April 2024
Unprompted review
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Reply from BRB Heating Ltd

Thank you Jack for the great review we are glad it all went well

Rated 5 out of 5 stars

They went above and beyond

This company came and installed a complete central heating system within my property, totally professional from beginning to end, work ethic from all involved was second to none….

Would highly recommend this company to anybody who may have some work they may need carried out

Totally went above and beyond and my home actually looked like nothing had took place again this due to their work ethic and professionalism

29 March 2024
Unprompted review
BRB Heating Ltd logo

Reply from BRB Heating Ltd

Thanks so much for the great feedback Gary glad you had a positive experience

Rated 5 out of 5 stars

Great New Central heating system installed by an excellent team of highly trained engineers.

My 94 yr old Mother in Law needed a new boiler and radiators as the old one brokedown a few weeks ago for the umpteenth time. What she received from warm wise Scotland was a new Eco highly efficient heating system installed by very professional and highly trained engineers from BRB, cannot praise them enough, they were superb.

28 March 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks for the positive feedback

Rated 5 out of 5 stars

A totally reliable company

A totally reliable company. Easy to contact and arrange things. Great value for money.

20 March 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks for the great feedback

Rated 5 out of 5 stars

O n time

O n time, job completed very quickly, pleasant workman

18 March 2024
Unprompted review
BRB Heating Ltd logo

Reply from BRB Heating Ltd

Thanks for the great feedback

Rated 5 out of 5 stars

Highly recommend this company

Absolutely delighted with the work carried out all in one day to install a new boiler and new radiators throughout. Had great communication before and during the install informing me of all the working being carried out, how and when. Took time to assist with the programming of the heating timer and explained how to operate the boiler. No mess was left in the house. Fantastic job done and would highly recommend this company. Would definitely use them again.

14 March 2024
Unprompted review
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Reply from BRB Heating Ltd

Thanks for the great feedback Mrs Donnelly

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service provided by BRB both by telephone and in person. They are friendly and professional and I would not hesitate to recommend them to others.

14 March 2024
Unprompted review
BRB Heating Ltd logo

Reply from BRB Heating Ltd

Thanks for the great feedback Moira

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