Brady Insurance Reviews 

1,327
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, often going the extra mile to provide personal care and attention. The service is described as consistently excellent, efficient, and hassle-free, with many appreciating the quick and smooth process. Reviewers frequently highlight competitive pricing and the company's dedication to securing the best rates and options for their needs. However, some customers also noted that they were able to find better deals with other brokers or experienced significant increases in their renewal quotes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, knowledge,... See more

User experience

Customers consistently report positive experiences with the user experience, often describing it as... See more

Price

Reviewers mention positive feedback about price, with many customers consistently finding competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the services of Brady Insurance and the support of Ms. Monika Kargol for a few years now. I can always rely on her professionalism, clear explanations, and quick responses. She cons... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Agency
  5. Liability Insurance Company
  6. Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,327)

447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What can I say

What can I say? I had an excellent experience with Dee Earley today. She helped me with everything in a thorough, quick and concise manner, she made the process of getting my new policy so stress free & walked me through everything. I cannot commend the customer service enough & would recommend to anyone else looking for insurance.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Brady Insurance

A company that is a pure pleasure to work with. Ania is incredibly kind and helpful. My car insurance was handled quickly and efficiently. I highly recommend Brady. Marcin also deserves a five.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Natalia is very professional…

Natalia is very professional specialist, she explained all important information and gave very good advice. Much appreciated.

1 July 2026
Brady Insurance logo

Reply from Brady Insurance

We’re delighted to hear that Natalia provided professional advice and took the time to explain everything clearly. Helping our clients make informed decisions is something we take great pride in.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Clarity

Insurance is complex for me. They helped me understand it better.

1 July 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that we were able to make insurance easier to understand. We believe our clients should feel confident in their cover, and we’re always here to answer any questions.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Good for keeping costs under control. Timely information flow.

30 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful feedback.

We’re delighted to hear that you found our team friendly and helpful, and that you value our efforts to secure competitive cover while keeping you informed throughout the process. We look forward to continuing to look after your insurance needs.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great insurance company and hav great…

Great insurance company and hav great staff..

12 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you had such a positive experience with our team. Your support is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Perfect Customer Service

By far the most straight forward and pleasant experience I've had with insurance to date. I dealt with Ronan McAllister for my motor trade insurance. Ronan couldn't have made the process any easier and was a pleasure to deal with. I'm certain I will be continuing my business with Ronan/Brady's well into the future. Highly recommend.

3 July 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your fantastic review.

We’re delighted to hear that Ronan made arranging your Motor Trade Insurance such a straightforward and enjoyable experience. Building long-term relationships with our clients is very important to us, so it’s wonderful to hear that you plan to continue working with us. We truly appreciate your recommendation.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Ronan was very helpful

Ronan was very helpful

30 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that Ronan was so helpful. We’ll be sure to pass on your kind words to him, and we look forward to assisting you again in the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Brady Insurance - a great experience for business insurance renewal

We dealt with Brady Insurance, Strokestown and our account manager Sharon, was so helpful, knowledgeable and highly professional. She worked hard to get the best possible outcome for our business and we are very grateful. We would highly recommend them!

18 May 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that Sharon provided knowledgeable, professional service and worked hard to achieve the best outcome for your business. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words.

From all of us at Brady Insurance

Rated 4 out of 5 stars

Personal contact

Personal contact, very important

5 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you value personal contact. Building genuine relationships with our clients has always been at the heart of what we do, and we look forward to continuing to support you in the years ahead.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very helpful

I renewed my car insurance with Bradys again this year, they are always very helpful and informative. Hannah gave some good advice to me and documents arrived the next day. Highly recommend.

2 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that Hannah was able to provide helpful advice and that your renewal was handled quickly and efficiently. We truly appreciate your recommendation and your continued trust in Brady Insurance.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient and accommodating service

Very efficient and accommodating service

15 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you found our service both efficient and accommodating. We appreciate your support and look forward to helping you again in the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Lovely Polish service

Lovely Polish service

1 July 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you had such a positive experience with our Polish-speaking team. We’re proud to be able to provide friendly, professional service in your own language.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great company and staff are really…

Great company and staff are really friendly and very helpful

11 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful feedback.

We’re delighted to hear that you found our team friendly and helpful. Providing excellent service and building lasting relationships with our clients is something we take great pride in. We look forward to looking after your insurance needs for many years to come.

From all of us at Brady Insurance

Rated 5 out of 5 stars

The ease of dealing with the company…

The ease of dealing with the company and the very helpful friendly staff.

18 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful feedback.

We’re delighted to hear that you found our team friendly and helpful. Providing excellent service and building lasting relationships with our clients is something we take great pride in. We look forward to looking after your insurance needs for many years to come.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I had a great experience with Bradys

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable and genuinely took the time to understand my requirements.I would highly recommend them to anyone.

22 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that you appreciated being able to speak directly with one of our team. We believe personal service and taking the time to understand each client’s individual needs are what set us apart, and we’re so pleased this made a difference to your experience. Thank you for your recommendation.

From all of us at Brady Insurance

Rated 5 out of 5 stars

The person quickly answers the tel and just listen

Quick responde
Great explanation and advise

1 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that you found our team easy to reach and appreciated the prompt responses, clear explanations and helpful advice. Providing personal and responsive service is something we take great pride in.

From all of us at Brady Insurance

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