BraceAbility Reviews 953

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 927 reviews, reviewers had a great experience with this company. Customers frequently highlight the quality of the products, noting their effectiveness in providing support and pain relief. Many appreciate the ease of the ordering process and the user-friendly experience, finding it simple to select and purchase items. However, some people were dissatisfied with certain aspects of the product and delivery. There were instances where the product received did not match the order, or the sizing was inaccurate, leading to discomfort or an inability to use the item. Additionally, some customers experienced issues with delivery, reporting delays or packages not arriving as expected.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, support,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the good quality and fair price of... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process simple, quick,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many reviewers praise the swift and timely arrival... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website easy to use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the brace and the ability to insert the cold/hot gel pack and the pressure pad. It is a bit limiting as I am short so the brace sits quite high. However, I ordered 2 braces, one identified as 0... See more

Company replied

Rated 4 out of 5 stars

Ordered for my niece. I was able to size her knee and order the brace which fit her correctly. I am not sure what happened when the care worker tried to fit the brace initially, but they struggled t... See more

Company replied

Rated 4 out of 5 stars

The ankle brace provided the pain relief as advertised. It was a bit difficult to get on the first time but the desired effect was, as I said, a relief. The Hot/Cold pack was a pain reliever as w... See more

Company replied

Rated 5 out of 5 stars

I ordered this knee brace because my son recommended it. It arrived quickly and fits perfectly and I love it. It helps keep my knee stable considering I have a torn meniscus and two torn ACL and unfor... See more

Company replied


Company details

  1. Diabetes Equipment Supplier
  2. Medical Equipment Supplier
  3. Medical Supply Store
  4. Orthotics & Prosthetics Service
  5. Physiotherapy Equipment Supplier

Written by the company

BraceAbility is your practical solution for comfortable, durable orthopedic braces and supports that effortlessly help you live with confidence. Our mission is simple: to provide people from all walks of life and with various pain conditions with real, lasting relief through the most comfortable knee braces, back braces, ankle/foot braces, and arm/wrist braces on the market. Designed in the USA, our small, Iowa-based team puts service and care first, doing everything possible to ensure a best-in-class experience for our customers. We pride ourselves on manufacturing the most affordable, high-quality braces possible, incorporating propriety comfort-first materials into our designs so that you can get orthopedic pain relief fast. We also specialize in plus size braces and orthopedic supports, offering up to size 6XL. We specialize in braces for conditions like plantar fasciitis, diabetic neuropathy, sciatica, post-surgical recovery and more.


Contact info

4.1

Great

TrustScore 4 out of 5

953 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very easy to use website

I like how I was able to take a short quiz and find the brace that will (hopefully) work for me. I like the 30-day return policy in case it's not a good fit for my needs.

2 May 2026
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Reply from BraceAbility

Thank you for your feedback. We’re glad the quiz helped you find the right brace and that our 30-day return policy gives you added peace of mind.

Rated 1 out of 5 stars

Too tight

Too tight. Large doesn't fit. Going to give it away

8 March 2026
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Reply from BraceAbility

Thank you for your feedback. We’re sorry to hear the brace was too tight and didn’t fit as expected. We appreciate you letting us know.

Rated 5 out of 5 stars

I ordered this knee brace because my bad knee

I ordered this knee brace because my son recommended it. It arrived quickly and fits perfectly and I love it. It helps keep my knee stable considering I have a torn meniscus and two torn ACL and unfortunately, I’m not a candidate for knee replacement surgery even though I really need a knee replacement.

23 April 2026
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Reply from BraceAbility

Thank you for your kind feedback! We’re happy to hear the brace is providing stability and comfort for your knee.

Rated 5 out of 5 stars

Fantastic product!

The product is amazing. I purchased the compression toeless foot sleeves and they are so comfortable to wear, not too tight or binding, and they actually work well in moving fluid off of the tops of my feet. I am going to purchase more of them.

18 April 2026
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Reply from BraceAbility

Thank you for your great feedback! We’re happy to hear the compression toeless foot sleeves are comfortable and helping with swelling. We appreciate your support!

Rated 5 out of 5 stars

Received quickly

Received quickly. Product is exactly as described. Perfect for my needs.

21 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the product arrived quickly and met your needs.

Rated 1 out of 5 stars

The brace kept falling down below my…

The brace kept falling down below my knee so I returned it.

20 April 2026
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Reply from BraceAbility

Thank you for your feedback. We’re sorry the brace kept slipping and understand why you chose to return it.

Rated 5 out of 5 stars

It’s been over a week since I ordered…

It’s been over a week since I ordered and the items still have not shipped.

Edited review to reflect the company’s excellent customer service and quick resolution of my issue following this review.

20 April 2026
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Reply from BraceAbility

Thank you for letting us know, and we sincerely apologize for the delay with your order.

We will look into this right away to determine the cause of the delay and the current status of your shipment. Once we have more information from our warehouse team, we will reach out to you via email with an update.

We truly appreciate your patience and understanding while we get this sorted for you. If you have any questions in the meantime, please don't hesitate to reach out.

Rated 4 out of 5 stars

Best brace purchase!!!

The brace was a little too small for my thigh. I did use your chart to measure from. I ordered a second brace. That is bigger. The only thing I wish is that the strap would go all the way around. Now with that out the way I love the brace. It keeps my my knee stable and while I do still have some pain, it’s not on the level as when I’m not wearing the brace. Also, it’s the only one I’ve ever purchased that hasn’t rolled down.

20 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad the brace is helping with stability and staying in place, and we appreciate your notes on the fit and strap design.

Rated 5 out of 5 stars

Very quickly shipped

Very quickly shipped. Seems good quality. Hopefully it will help my foot. Thanks.

22 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad it arrived quickly and that you’re happy with the quality. We hope it helps your foot, and feel free to reach out if you need anything!

Rated 5 out of 5 stars

Excellent service

The product I ordered was received in record time, correct and complete. That they were the wrong size was entirely my fault for not reading the sizing chart properly. The return for an exchange was easy to do on the web site. I did not take the opportunity to speak with a customer service representative, but can only assume that they would also be helpful.

21 April 2026
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Reply from BraceAbility

Thank you for your thoughtful feedback! We’re glad your order arrived quickly and that the return process was easy. We appreciate your understanding and are always here if you need assistance.

Rated 5 out of 5 stars

Very easy-to-use saw a difference just…

Very easy-to-use saw a difference just with one night using it a doctor friend of mine recommended wearing it at night while sleeping for a month.

21 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear you noticed a difference so quickly and hope it continues to help.

Rated 4 out of 5 stars

Courteous

Courteous, well spoken agent. Took my order in a timely manner.

17 April 2026
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Reply from BraceAbility

Thank you for your kind feedback! We’re glad you had a great experience.

Rated 5 out of 5 stars

Amazing product from a legitimate company

The fast delivery time and the zero shipping fee, but honestly it’s just an amazing product and I personally have a stomach hernia and this wide belt has been a huge help for me when it hurts easy on very comfortable and easy off.

13 April 2026
Unprompted review
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Reply from BraceAbility

Thank you for your feedback! We’re glad you’re happy with the fast delivery and that the belt has been comfortable and helpful for your needs.

Rated 5 out of 5 stars

You have sent me delivery updates.

You have sent me delivery updates.
I had a radial nerve palsy on my right hand. after put it on and few days later, immediately started recovering.

20 April 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear you’ve noticed improvement and wish you a continued smooth recovery.

Rated 5 out of 5 stars

HIGHLY RECOMMEND

I was so happy to find this brace! I’m a smaller frame and it fit perfectly. Generous length for the larger arms. Comfort even over a shirt. Love the insert instructions.

20 April 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re so glad to hear the brace fits well, is comfortable, and meets your needs.

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