God information forud for min pakke landede rettidig i rette pakkeshop - Så alt er godt👍
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See what reviewers are saying
BR are really good to resolve things. I almost gave 4 stats because there was a dispute on an expensive paw patrol toy that was under the 2 year warranty which broke in a very essential part that made... See more
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Best price with LEGO Technic 42207 Ferrari SF-24 F1 in North Europe. Good communication, continuous updates of the package status. Option for home delivery. Great online shop, just like them physical... See more
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I had ordered a gyngestativ wirh accompanying gynges. 1. wirhout any sporing or Information it had been thrown in our indkørsel 2. even much worse: We had to male an urgent reklamation because the... See more
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Company details
About BR
Written by the company
Hos BR har vi et bredt sortiment af legetøj til børn i alderen fra 0-12 år.
Vores mål er at få smilet frem hos børnene, ligesom vi ønsker at alle forældre skal være trygge ved at lade deres børn lege med vores legetøj. Derfor stræber vi altid efter at kunne tilbyde et bredt udvalg af legetøj af høj kvalitet.
Det er vigtigt for os, at du får en god oplevelse, hver gang du køber legetøj hos BR, og vi tilbyder derfor en omfattende kundeservice i vores webshop og i alle vores lokale BR butikker.
Kontakt os:
Du kan komme i kontakt med vores kundeservice her.
Contact info
Rosbjergvej 33, 8220, Brabrand, Denmark
- www.br.dk
4.1
Great
18K reviews
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Crazy long delivery times.
Bought a present 03 Dec. Delivery confirmation 20 Dec.
On the website they state 100+ on stock. How can a webshop be so useless with delivery. Order cancelled.
2 December 2022
Unprompted review
Reply from BR
Dear Marnus
Thanks so much for your review!
It’s true that our delivery times are longer at the minute. The holiday season is upon us, and our awesome guests are ordering a ton of cool gifts for their loved ones. This means that the BR factory is even busier than usual, as is our warehouse that ships out all the packages.
Even though our mates at the warehouse have put on their best running shoes, they can still only move at human speed, and the great quantity of incoming orders is unfortunately resulting in slightly longer delivery times than usual.
We of course always do our best to get every little thing shipped out as quickly as we possibly can, and delivery times can vary across the month of December.
Our best advice is to double check the expected delivery date when all your stuff is in your basket, so you have an idea of what to expect.
We hope you’ve found what you needed - either with us or somewhere else.
Kindest regards
Pernille
BR
I was able to purchase all the boys…
I was able to purchase all the boys Christmas gifts here except for one that was sold out.
29 November 2022
Reply from BR
Ahoy Abbey
Thank you for your review.
We are so happy to hear, that we could provide almost all of the cool toys you needed for the christmas gifts.
Our favorite thing in the whole world is happy customers, and we just can’t wait to see you again.
Have an amazing day!
Kindest regards
Malene
BR
Reply from BR
Kære Jan
Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.
Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.
De bedste hilsner
Christine
BR
Reply from BR
Kære WD
Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.
Det er smaddergodt at høre, at vores legekammerater i kundeservice var med til at give dig en god oplevelse.
Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.
Ha’ en dejlig dag.
De bedste hilsner
Lia
BR
Reply from BR
Kære Poul Erik
Juhuu, vi er ellevilde med din anmeldelse.
Vi kan simpelthen ikke vente med at få dig på besøg igen.
Ha’ en fantastisk dag.
De bedste hilsner
Pernille
BR
God service.😀👍
27 October 2022
Reply from BR
Kære Abdenasser
Juhuu, vi er ellevilde med din anmeldelse.
Vi kan simpelthen ikke vente med at få dig på besøg igen.
Ha’ en fantastisk dag.
De bedste hilsner
Matilde
BR
Hurtig ekspedition og levering
22 October 2022
Reply from BR
Halløj Hanne
Vi kan slet ikke tørre smilet af vores læber - 5 stjerner - wauw!
Det er smaddergodt at høre, at dine seje legesager blev leveret med lynets hast, og så håber vi bare, at I bliver rigtig glade for jeres nye sager.
Vi glæder os til, at se jer igen.
De bedste hilsner
Malene
BR
Reply from BR
Kære Kirsten
Tusind tak for din anmeldelse!
Det er smaddergodt at høre, at det ikke var en jungle at finde frem til de seje legesager, som du var på jagt efter.
Vi håber, de nye sager får et godt hjem hos dig.
Ha' en fantastisk dag!
De bedste hilsner
Malene
BR
Click and Collect was the best
Click and Collect was the best, I could not find PS5 anywhere in Denmark and it was in stock at BR!
15 October 2022
Reply from BR
Dear Prakash
Whoa, what an awesome review!
We're happy to hear that you found what you were looking for. Our favorite thing in the whole world is happy customers, and we just can’t wait to see you again.
Have an amazing day!
Kindest regards
Lia
BR
Reply from BR
Kære Poul
Jubii, tak for de fem flotte stjerner.
Vi elsker glade gæster, og vi vil gøre vores bedste for, at du altid får en god oplevelse hos os.
Du ønskes en skøn dag.
De bedste hilsner
Pernille
BR
Reply from BR
Dear Anna
We simply can’t stop smiling - what a great review!
It’s so good to hear that your new toys were shipped to you at the speed of light, and we hope they’ll spark lots of joy.
Have an awesome day.
Kindest regards
Matilde
BR
Reply from BR
Kære Rikke
Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.
Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.
Ha’ en dejlig dag.
De bedste hilsner
Matilde
BR
Reply from BR
Hi Deenesh
Thank you so much for your review.
We're so glad to hear that you've had an awesome experience with us, and that it was easy to order your cool new toys from our website.
We hope the products will spark lots of joy.
Have a fantastic day.
Kind regards
Pernille
BR
Pengemaskine…
At skulle stå i kø for at afhente Click&Collect emner, som man har betalt ekstra for, er på ingen måde god service - tværtimod.
12 August 2022
Reply from BR
Kære Claus
Tak for din anmeldelse.
Hvor er vi ærgerlige over, at du skulle stå i kø, for at hente din Click & Collect ordre.
Vi gør vores bedste for at ekspedere alle vores kunder så hurtigt som muligt, og samtidig med den bedste service, så ingen skal vente unødigt.
Vi håber at du blev glad for varen på trods af ventetiden.
De bedste hilsner
Christine
BR.dk
Super leveering
20 July 2022
Reply from BR
Kære Karit
Jubii, det er da bare en dejlig anmeldelse.
Vi elsker glade gæster og vi vil gøre vores bedste for, at du altid får en god oplevelse hos os.
Du ønskes en skøn dag.
De bedste hilsner
Matilde
BR
Super god service 👍😀
29 May 2022
Reply from BR
Kære Erling
Woow manner! 5 stjerner? Dét er vi bare rigtig glade for.
Vi står med åbne arme klar til at give dig en 5-stjernet oplevelse igen.
Ha’ en dejlig dag.
De bedste hilsner
Matilde
BR
Reply from BR
Kære Jenny
Nøj! Vi kan slet ikke tørre smilet af vores læber - 5 stjerner - wow!
Det er smaddergodt at høre, at dine seje legesager blev leveret med lynets hast, og så håber vi bare, at I bliver rigtig glade for jeres nye sager.
Vi glæder os til, at I kommer igen.
De bedste hilsner
Malene
BR
Reply from BR
Ohøj Jonna
Wooow manner! 5 stjerner? Dém er vi bare smadderglade for.
Det er super godt at høre, at I har haft så god en oplevelse hos os, og vi står med åbne arme klar til snart at give dig en 5-stjernet oplevelse igen.
Ha’ en dejlig dag.
De bedste hilsner
Malene
BR
Good product and fast delivery!
28 April 2022
Reply from BR
Hi Karthik
Thanks for your review.
It's great to hear that we delivered your order quickly.
I hope you enjoy the item and then we look forward to welcoming you again.
The best greetings
Christine
BR.dk
Super god og hurtig levering
27 April 2022
Reply from BR
Kære Line
Tak for din anmeldelse.
Vi er rigtig glade for at høre, at du har haft en god oplevelse med at handle hos os.
Vi vil gøre vores bedste for at sikre, at du i fremtiden vil få samme gode oplevelse, når du handler på vores hjemmeside.
De bedste hilsner
Christine
BR.dk
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