I wasn’t home at the time of delivery. Any other mailman would have sent the package to the post office since I hadn’t specified where the package could be placed in case I wasn’t home. However, the m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We will always be waiting for our parcel and last minute receive message from u guys that we couldn't deliver so come the following day to our office and for your parcel. Very poor service
For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more
Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HORRIBLE HORRRIBLE
HORRIBLE HORRRIBLE , driver CHRISTOPHE mistake my label adress from postal code 1410 he send to 1420 and now i have to deql with ebay, seller, i got a report from seller since it was labeled as delivered, ofd couse in wrong adress, no photo nothing from your driver,i sispect he delivered in purpouse thwre to takw for himself later and now i have an ebay scam labeled no package no money, because of your driver and horrible service.
Right on time
Right on time. My mailman knows what to do with the parcel.
I had experience with bpost and I…
I had experience with bpost and I recommended it for all people it's fast and on time delivery.
Perfect delivery following instructions…
Perfect delivery following instructions provided
Always happy when I see Bpost are…
Always happy when I see Bpost are delivering as I know it’s going to be perfect.
Generally good
The experience has always been smooth for me when I selected a pick up location or to pick up from a locker. Easy and fast. Home delivery is a headache though so I took one star off for that
I hated that it was not my initial pick…
I hated that it was not my initial pick up place at Dok Noord. Why was it taken all the way to Nieuwvaart?
Fast delivery
Fast delivery
App update time
They contact when have questions
Always good service from our regular…
Always good service from our regular postman
THE PACKAGE WAS NEVER DELIVERED
It was quite fast and delivered in good…
It was quite fast and delivered in good condition. Easy tracking on every step.
Excellent service
Excellent service, always try to deliver diligently, well done bpost, thanks!!
Big appreciation for the extra effort…
Big appreciation for the extra effort by the delivery staff to put a (heavy!) parcel in a secure location. Staff is always very friendly and customer oriented.
Bpost delivery man deliberately twice…
Bpost delivery man deliberately twice left packages in unsecured space although the door was opened for him to slip the package inside the door. When challenged he was rude and very uncaring about it.
Tevreden klant ! Communicatie over levering prima!
Communicatie over levering prima!
Levering perfect! Heel tevreden👍👍👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








