Boxit4me Reviews 

53
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

My container came from Dill Cargo to be delivered by Boxit4U. Once Boxit4u got the container they confirmed they had it and then they disappeared. No communication of any kind and tracking show it n... See more

Rated 1 out of 5 stars

I am writing this review to warn others about predatory fee practices and severe dark patterns on Boxit4me (KSK Logistics LLC). 1. Undisclosed & Mislabeled Fees I had packages held at thei... See more

Company replied

Rated 1 out of 5 stars

Very poor client services and severe delays to shipments. I was told that my shipment was due today, only to call the company to find out they’re facing logistical issues and the item hasn’t even left... See more

Rated 1 out of 5 stars

How is it possible?!?!! They deducted AED 1,145.66 on 21/04/2022 from my credit card mistakenly they told!!!! So they refund only AED 1,075.56 on 30/04/2022!!!! I have already CALLED them seve... See more

Company details

  1. Logistics Service

Written by the company

Boxit4me is international package forwarding service, that helps you to ship your package wherever and whenever you are.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

53 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 week

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1.7

All reviews

(53)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad service

Bad service, no commitment to the estimated arrival dates. No action even after contacting them multiple times

17 May 2021
Unprompted review
Rated 1 out of 5 stars

Avoid such company

I did ship with this company a couple of times
Most of the shipments arrive late . Now they are holding
An amount of 79$ for almost 20 days from my credit for no reason .
I have sent emails many times And no reply from them . And contacted the live chat multiple times and they keep on avoiding opening the chat and when they do open they start assuring me it will be solved in the same day but nothing happened for 20 days now .
My advice is to avoid this company if you are looking for a company that respects there clients .

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Bad company

Bad support, expensive shipping, and many problems
They use volumetric weight calculation, not actual
I do not recommend using this company for shipping

22 December 2020
Unprompted review
Rated 1 out of 5 stars

I have very bad experience

I have very bad experience with Boxit4me, they lost 4 items from two different shipments and followed up with them for weeks and eventually got nothing.
Every follow up take days and not output regards of the evidences in hand they keep take USA office operations for granted over customer’s.
I have contacted the original seller and UPS, both confirmed the issue from Boxit4me, but USA nh team amazingly out of control for the main office.

Never use it, there are many respectable companies doing way better service.

16 December 2020
Unprompted review
Rated 5 out of 5 stars

A great services and great prices

I used boxit4me to ship my packages twice .
Very satisfied with the first and second try.

Things that i think I'll never found in any other company such as:
1) Buyit4me service they purchase from any website refused your billing address.
2)I ordered the wrong sneakers size from Footlocker when boxit4me received the shoes i sent an email to their customer service and boom they returned it.

They have a very good customer service. Thanks Moataz and Thoraya.

1 November 2020
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company. ALL the pictures on their “testimony page”, are fake, frauds, and taken from other websites. I wouldn’t use them. When called to inquire about something, the reply very wrong and could have cost me hundreds of dollars, and the agent from the website was much worse in communicating his answers. Sorry, but I’d rather pay more and have a peace of mind

7 October 2020
Unprompted review
Rated 1 out of 5 stars

A new shipping company have a huge lack…

A new shipping company have a huge lack of experience starting with the customers service ending in shipping and handling. I shipped 5 parcels with them one only got on time and the others are a disaster. One took a 28 days to arrive also with a missing items and damages. And the other shipments a big variations in prices without any explanation WHY. The customers service everyone have a different response than the other. A very bad experience with them. Will never ever gonna be another time dealing with them again.

12 August 2020
Unprompted review
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